Get matched with top window tinters in Burns Harbor, IN

"Cynthia, my designer, was prompt and professional. Soon, my products arrived and were installed by Jason and Tony. They were polite and efficient. I am very happy with my purchase and have referred BB to all of my friends and family."

"Looks great and they were so nice and very professional ??"

"Thurs, Oct. 6th 2022: I had called in to Glass Doctor as a rightful follow-up from the past for an estimate on a window panel replacement. At that point from the past, it was well established back then as to how I will call them back again to schedule when I was ready and also able to afford the repair.. Afterwards, by the time I had followed up on my word and then called back to schedule and proceed was when the new girl on the phone had then pretended that I was the problem from not already taking care of everything from the past and during my initial call for the estimate? For some reason, she had felt the need to tell me that I had first called but then ignored the call backs and ignored several messages since then? Hence, I had to correct her that the time from the past was just an initial estimate.. Plus, she didn't seem to understand how I was not officially ready for the immediate repair at the time of the initial estimate due to financial reasons and how I was previously told to just call them back again when I was ready to proceed.. Subsequently, I told her what had happened in reality of actual events and how I was now calling as of TODAY to rightfully be able to proceed and as previously stated.. However, the new girl had then proceeded to riddle me with a deposit being required in order to advance but then wouldn't tell me how much the deposit would cost? Furthermore, she had felt the need to say to me that Glass Doctor already came out once and how they will not come out again, but even though Glass Doctor should've already had the prior measurements and specs in the system from the first time and to then only come out "again" for the actual repair?? In reality of actual events, there would be no other reason for Glass Doctor to otherwise have to come out again other than to make the new repair within the same visit.. Meanwhile, we are merely talking about replacing a glass pane and not literally replacing an entire window. Afterwards, the new girl had finally answered me after I had to ask her numerous times as to how much the new deposit would cost? Additionally, I had found it strange within her level of riddles because I had every intention of paying for the services anyways, but at that point it had come down to the principle of her challenging me for no reason. She then announced how the window replacement would cost $300 and as in referencing a deposit of $150, but despite the previous estimate not costing as much the first time? More than likely, she had no idea what she was talking about and was just repeating to me a standard cost of a window replacement. The new girl had created a negative mentality conversation from the start by pretending that I was the problem in the first place. Then, she couldn't handle me correcting her as to the fact that the previous phone call from the past was in fact just an initial estimate and of course with the prior instructions to just simply call back when ready to proceed. Therefore, it was the combination of her original glitch and then also the compound statements from me questioning her riddles with the deposit that had eventually led to the new girl passive aggressively declining my service. She had an extremely annoying tone and demeanor, and I could tell that she was taking everything way too personal as to what she could not understand. I had told her that her new deposit quote as of today was not the same amount that in which I was told from the past. She then began to pretend to be polite by offering me other recommendations for other glass repair services outside of the Glass Doctor company. At that point, the entire conversation had took a turn for the worst because of her declining my service all together. The convo had turned hostile and I could tell that she was getting a kick out of hearing me suffer in still having to deal with this ongoing issue. Unfortunately, we had argued back and forth and then ultimately hung up ?‍♂️"