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"it was superb"

"Great response time, Great service work. This is a company that know the meaning of the word service."

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"The Lightning Defense company responded quickly to re-install our pre-existing Lightning Protection System (LPS) after our roof replacement was completed. Lightning Defense personnel worked quickly, efficiently, safely, and were very professional, courteous and clearly explained everything. They told me that our LPS was up proper standards and met all the county, state and any federal related requirements. They re-certified our LPS. I'm very satisfied with the results."

"When a hurricane hits, we are on our own, and that is the sad reality! My generator ran for a while and broke down. I called at least six companies, and NO ONE answered the phone, so people trashing this company are not being fair. All generator companies are overwhelmed right now. Generex was the 1st company to call me back. Tim took his time and thoroughly explained everything that went wrong. He explained how he was fixing the issue, leaving me feeling confident that the issue was resolved. I know what to look for in the future and how to avoid this from happening again. Thank you, TIM!!!"

"Chris was professional and down to earth. My project was small but he came and fixed the issue. I will call Advantage for my next electrical project."

"Through the sales process they painted a beautiful picture. I dont believe the lowest price is always the best deal. I price compared two companies, Reliable was a bit more money but I liked the salesman and I believed the picture he painted. So much for "reliable", they are nothing of the sort. Horrible customer service and zero support after the sale. Run to another company as there are several others in the area to chose from."

"I will start this review with a positive: they were prompt. Everything went downhill fast. I called for an estimate on the install and relocation of an electrical box for a wall mounted light fixture. The original fixture was a flourescent unit that was still mounted to the wall, however, I wanted to mount a new fixture and would need the wires relocated approximately 4 or 5 inches to the right (requiring a new junction box and electrical box). The two techs arrived and went to work in the bathroom. They closed the door. I should not have let them do that. Rookie mistake. They decided the best way to look behind the light fitting was to rip it completely from the wall (breaking it in the process) and to also leave hot wires protruding from my wall (thanks, now I don't have a working light and I have hot wires sticking out of my wall). Next, they had to look for a stud that may be in the way. Rather than use a handy-dandy stud finder that you can buy in a hardware store for about $10, they decided that the best course of action was to just hack away at my bathroom wall. They then declared with great pride: "yep, there's a stud there". I could have told them that myself without punching a hole in my wall. After that, they then informed me (with a straight face), that the cost of the job would be $600. I think you should be paying me $600. Thanks for wrecking my bathroom. Maybe consider a career in demolition? Just a suggestion."

"Bartley asked for photos of the light and the box before giving a quote so he was well prepared. He came early, which was great. He was methodical and careful in his work. The result was a perfect install. Would definitely use Black Lightening for any future work."

"I hired this company to put in a generator after seeing their commercials on TV, and seeing all the high reviews online. I can say that my experience has been horrible. First off, the permitting process took months, just to get the approval to install the generator. After the install, city permitting workers came out countless times sighting issues that needed to be resolved that seemingly didn’t get resolved because they’d get flagged again for the same issues. The biggest being they installed the generator too close to the natural gas line, which caused them to move the generator over about 18 inches and needing to install a giant junction box on the outside wall of my house. Not a great look. During the install and clearing permits, it’s almost impossible to get ahold of anyone to get a status update. I’d call and leave messages, email – repeatedly – before I’d finally get someone to reply. Fast forward a year, I discovered they installed one of the junction boxes incorrectly to my pool heater, causing it to fill up with water… so another repair. Now after the first year they hit you with a $600 per year contract to continue to monitor the generator for issues. Even after I signed it, I still get an email asking me to sign up every couple of weeks.. I’ve responded a dozen times telling them I’ve signed up for the monitoring program and to stop emailing me. Now the icing on the cake. I’m paying $600 a year for them to 'monitor' for problems. Today we lost power and the generator didn’t turn on. Looked at my mobile app, and it shows the cell signal used to monitor the generator isn’t working. I open the generator and the control panel that runs the entire system is blank and not working. Obviously a major problem… and isn’t that why I’m paying $600 a year for Reliable to monitor for problems and fix them before they cause an issue? This monitoring program is a scam. If they were actually monitoring the system they would've seen that my generator didn't exercise on Monday as scheduled, and that I've been offline over a week! Calling to ask that question just got me on the line with some low level customer service person, who can’t do anything but set an appointment a week from now. If you’re going to install a generator, look elsewhere."