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"Quick to respond and honest about our options. Work was thoroughly explained."

"technician was affable and competent. however initial quote was outrageous and negotiate price still exorbitant, even taking into consideration of the day of the week. 1hpur labor and $30 worth of parts does not equal $ 374"

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"Bianchi Brothers are terrific! They were respectful, careful and helpful. They answered our questions and diagnosed the problem with our plumbing in our old row house right away. They also repaired the wall we had to open to get to the pipe! Fantastic work!"

"Pete Russo Plumbing is one of the best, if not THE BEST, plumbing companies in the area. I recently had the need for a plumber, and on the recommendation of a couple of neighbors, called Russo. I could not have been happier that I did! Todd, the gentleman who answered my call and scheduled my service, is a true professional. He answered my questions, quoted a price, etc. in a truly professional manner. Alec, the plumber who performed the work at my home, is an amazing plumber. Not only is he a skilled technician, he is intelligent and resourceful when seeking solutions to any problems which might arise along the way. If you are in need of a plumber, and don't know who to call, contact Russo. You will be glad you did."

"We could not be happier with choosing Unique Indoor Comfort for our new HVAC system. We found this company by being referred by a client of my husbands. The original duct work in our house was extremely undersized, over working our unit and not creating good airflow to reach the third floor of our town home. Reni came out to our home, and took the time to explain to me options with Unique to really make our new HVAC unit/system efficient and comfortable temperatures in our house. I really appreciated his kindness and patience with me with all my questions. Unique was able to get us scheduled within a week or finalizing the contract, just in time in end of April when the first heat wave hit. It has been almost two months now since Henry and Matt installed our new HVAC system (they both were friendly and did an excellent job) and we are truly enjoying it. With a new baby in the house, it is a relief to have this new unit and ability to cool down our house quickly and efficiently. I know it is a lot interviewing and getting quotes from different HVAC companies - it is a big investment. This company truly stood out for us and were able to work with our budget and our needs for our home. They were the only company who proposed how we could add an additional vent to allow more airflow, and to redo the duct work to the proper sizing for our house and up to code. We are very grateful and HIGHLY recommend Unique. Thank you Reni, Matt and Henry again!"

"Overestimated the time to complete an 9 hr job by scheduling a 16 hr window (2 guys x 8 hrs) and charged for 16 hrs regardless. I'd imagine they did the same for the materials, 60 feet of duct needed but they quoted 200. Got the job done, but probably twice the price of what it should have been."

"Professional. Efficient. Got right to task and 30 minutes later he was done. Already recommended him to a friend."

"Joe provided it fast and professional service. I've dealt with several plumbers and paid them twice as much, and they did not provide, it's a superior service, as Joe did. As a new homeowner, I feel it is important to have a trustworthy thing. Plumber, and he is one, it's that I will validate any day. Great service, fast response time and all together, great guy! I would refer his services to anyone."

"I had a very negative and unprofessional experience with Horizon Services. I signed a contract with them. When it was time to service my AC unit, they cancelled my appointment and rescheduled it, only to cancel and reschedule it again, and yet they did it again! They cancelled my AC maintenance appointment three times over nearly a month period. The scheduler kept cancelling the appointment a few minutes before the appointment time, which was very inconvenient for me because I had to be home every time they scheduled. After the third cancellation, I asked the scheduler to escalate the case to a supervisor which he told me he did. But the Horizon customer service manager never called me back. I called again and escalated again, still the Horizon customer service manager never called me back. I called at least twice after that and was told that my case was already escalated to a female manager, but still she never called me back. All I got from the Horizon phone operators was repeated empty promises that “someone will call you back in 12 hours, etc.” But they never called back to commit to either providing the AC maintenance service or cancelling my contract and refunding my money in full. What makes matters worse is that none of the Horizon Services phone operators who answered my repeated calls was able to transfer me to a manager to speak with in real time. These operators said that they could only “email the senior manager or the concern department”. What a disappointment, and what a lousy excuse to ignore a contracted customer. I truly regret hiring Horizon Service and signing a contract with them and I will never recommend them to anyone. The failure by Horizon Services to provide the AC maintenance per the contractual agreement (it’s now mid-summer and my aging AC unit was not serviced to date) and the fact that their customer service manager never bothered to respond to my repeated phone complaints speak volumes about the unprofessional way they have treated me."