Get matched with top water softener pros in Franklinton, NC

"Kevin’s a very nice guy. His presentation was incredible and very informative. He explained everything clearly and answered all our questions with expertise. Gilbert did an outstanding job installing the water softener. The installation was neat and clean. He showed me how the system works. I highly recommend this company for their excellent service. Overall, it was a 10/10 experience."

"Excellent and professional folks. Very courteous"

""Alem and his associate did an excellent job installing an ADA-compliant handicap ramp, ensuring it met all required standards to pass inspection. Despite some challenges along the way, we maintained clear communication and worked efficiently to complete the project on time and to specifications.""

"They worked with me and they were excellent. I would definitely hire them again and I would recommend them as well."

"Beware of this company! I am a general contractor and have never seen a company run so poorly. I tried them out because of their great Google reviews, but unfortunately it did not work out and I had to fire them. I had to call multiple people multiple times to try scheduling work, they were not on time and just generally unprofessional. Obviously, I will not be using them again. Here is a direct quote from and email I received from my customer asking me to bring in another plumber: Some specific concerns include: Lack of Property Protection – Larry does not use shoe covers, floor coverings, or other protective measures. He also does not clean up before leaving. Kitchen Plumbing Rough-In – He left a significant mess in the kitchen that I had to clean myself when he roughed in the kitchen items. Work Under the House – Nails, wood scraps, and water were left behind. He also moved and failed to replace the plastic encapsulating my crawl space, and insulation was left out of place. Kitchen Work – His latest trip to the house, Larry rushed to gather materials to work in the kitchen, but did not complete the work, leaving the materials out. Powder Room Rough-In – He failed to protect my flooring and left debris in my cabinet, which was later moved to the garage. He also discarded scrap piping in my front planter. Wall Cut-Out – He rushed to leave without reinforcing the 2x4s, in the powder room requiring additional work after the flooring is complete. He was only at the house for an hour and had to depart since lives far away. I was expecting him to install items in the kitchen and rough in the bathroom. Nothing was done in the kitchen and minimal was done in the powder room. Tracking Debris – Drywall dust and wood shavings were tracked throughout the house, leaving me with over an hour of cleanup. Some trash was even left in my wife’s office. The mess he left in the bathroom was worse than the mess that you saw under the house. Damage to Cabinets – He nicked a new cabinet door and did not take care when placing the items to work in the kitchen. This happened and he did not do any work. This was just from his tools working near the cabinetry."

"Very good. Emergency weekend service."

"This company's customer service has gone way down hill. I have been a customer of ARS for decades but based on my last two interactions with them this may not last. Several weeks ago my AC was not working. The first technician found that there was a leak but his leak detector was not working. Another technician came out the next day and determined that the reversing valve was leaking and needed to be replaced. The part needed to be replaced and I was without AC for six days. I called several times to try to find out what was happening and was always told that someone would call me back. I never received a call. When the part arrived I was told that the technician would be there between 12 and 4. When I called after 5 I was told that I was still next on the technicians list. When he arrived after 8 he told me that no one else could handle my repair because he had the part on his truck. On October 7 I had a technician out to do my semi annual maintenance. He found that the outside temperature sensor needed replacement. Once again the part needed to be ordered. It is now October 17 and I have not heard anything from ARS. If I try to call I get the same nonsense about someone calling me back."