A & E Water Conditioning

Water Filtration and Softening, Wells and Pumps

About us

We are a local family owned & operated business. Our sales & service water purification business has been serving RDU and surrounding areas since 1996.We accept cash, check and most major credit cards.

Business highlights

29 years of trusted experience

Services we offer

Water Testing, Water Solutions, Water Purification Systems.

Services we don't offer

General Plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-8 of 8 reviews

Chris M.
03/2017
5.0
water softeners
  + -1 more
These guys are fantastic! John Schaus and the A&E team came out and repaired and serviced my water purification systems so that my home has water flowing at the right pressure, correct PH, and great quality. They also replaced older copper piping in my wellhouse with piping that would not corrode. I would not hesitate to recommend A&E water to anyone! A+++
Description of Work: I was having issues with my water purification system in my well house and John Schaus with A&E water came out and assessed my situation and made recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$497

Response from A & E Water Conditioning
Thank you for your feedback! We are so glad that we could resolve your water issues. Quality service is our priority! Lisa Schaus, Owner

Sara P.
02/2017
5.0
water softeners, wells
  + 0 more
It was incredible. A&E Water Conditioning was patient with every call, every question, every time. I highly recommend their services, and their customer service surpassed any exception. Thank you A & E and look forward to working with you again in the future.
Description of Work: Water quality testing (USDA loan) and shocking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A & E Water Conditioning
Thank you [Member Name Removed]! We are always glad to help!

Peter K.
02/2017
5.0
water softeners
  + -1 more
Easy to work with. They know their profession. They performed a nice clean installation.
Description of Work: New water softener system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A & E Water Conditioning
Thank you. we are glad that could meet all of your expectations. Satisfied customers are our top priority!

Melanie K.
12/2016
5.0
water softeners
  + -1 more
After interviewing several companies for the job, we were referred to John Schaus owner of A & E Water Conditioning. We scheduled a meeting to find out about his products and service. He answered all of our questions and we were pleased by the price of the system and installation. We went ahead and scheduled the installation. John and his plumber arrived on time and his system was installed within two hours. It is Iocated in a convenient spot in our garage and we were very pleased how everything went. The system is very low maintenance and works beautifully.
Description of Work: We needed a water softener/purification system since we are on a community well with very hard water with lots of sediment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from A & E Water Conditioning
Thank you for taking your time to review our company. We appreciate your comments. We look forward to helping you with any of your future water treatment needs.

D B.
07/2015
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A & E Water Conditioning
Thank you for your review!

Angela C.
03/2015
5.0
water softeners
  + -1 more
They were very responsive. I spoke with the owner, and he came out listened to problems and feedback and came back with a plan. They water treatment system was installed and everything went great! They were half the price of other companies, and I would definitely use them again.
Description of Work: He installed a new water treatment system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from A & E Water Conditioning
Thank you [member name removed]. We appreciate your business and the positive review. We are happy to be able to meet the needs of our customers with premium equipment at reasonable prices. Please keep us in mind for any future needs. Thanks- Lisa Schaus

Sam S.
09/2014
5.0
water softeners
  + -1 more
We are very pleased with our service and the water system. Emailed Aand E through Angie's list. I emailed several local water conditioning services through Angie's list at the same time. Aand E responded quickly. John came that week and tested our water for bacteria and conditioning needs. He made it clear that the bacteria test was sent to a lab and had a cost, the others tests were at no cost. Bacteria was in our water and John came to the house to assist us in understanding how to treat the well to make is safe short term and discuss a long term solution of a UV filter. At this point we wanted to shop around for a UV filter system and needed the short term solution to give us safe water and time to shop. After checking with other sources, we went with Aand E. They were prompt to reply. Scheduled at our convenience. Showed up on time. Was very considerate to not try to over sell the water treatment to include things we did not need. Installed the system and included an after installation test to insure the system was working. It was great service!
Description of Work: Tested our water. Made sure the water was tested for the things that concerned us. Installed a UV water sanitizing system with grit filter. Had the water retested, to insure we had bacteria free water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from A & E Water Conditioning
Thank you (Member Name) for your positive review. We pride ourselves on offering reasonably priced, customized equipment to suit the individual consumer's needs. We look forward to assisting you with any further water purification needs that may arise in the future. Thank you for your business. Lisa Schaus

Jeffrey L.
08/2012
1.0
water softeners
  + -1 more
We had our water softening system installed by Aand E Water Conditioning 3 years ago. Although John (the gentleman who installed the system) was personable, he disconnected our previous H2O water softening system and did not dispose of our offer to dispose of it. The following year when we needed to have the chemicals to treat the water replaced, we called Aand E to set up and appointment. John no showed and didn't even have the courtesy to call or cancel. After a couple of weeks, my husband called him back again. John said he had a health-related issue and apologized for not showing up or calling. Although we thought it was unprofessional for him not to call or cancel before (and even after the fact--we had to call him again), we gave him the benefit of the doubt and had John treat our H2O system last year. When my husband called Aand E to service our H2O system this year, John said they would be be here on Tuesday or Wednesday to service it. Tuesday came and went. Wednesday came and went. I had rearranged my schedule to make sure someone would be home on both days. Late Friday afternoon around 5:30PM John called my cell phone to ask if anyone would be home in about 15-20 minutes. I let him know that I was at home but we would no longer be needing his services. I told him I thought it was extremely rude and unprofessional to no show for an appointment and not even have the courtesy to call to cancel or reschedule. He apologized and said something had come up, but I stopped him mid-explanation and said he could have called to reschedule, and the same thing happened last year. I understand business owners also have a life and unexpected things happen, but he DOES own a phone, and it would only take a minute or two to call and reschedule an appointment. He seemed blase' in his response to what I said, so I also mentioned we would not be no longer be needing his services in the future.John is a and quot;nice guyand quot;, but we won't being using Aand E Water Conditioning any more and would not recommend this business unless you don't mind having the service provided by someone who will do it when it is convenient for them.
Description of Work: Replace H2O filters and replace chemical in our water softening system. ($205.00 is amount spent on the LAST (& final) payment for services rendered)

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$205

Response from A & E Water Conditioning
Member, Please allow me to apologize again for the unfortunate circumstances surrounding your service experiences with our company. Generally John is known for his flexibility, trying to make scheduling a convenience for our customers. I am very sorry this was not your experience. I will phone you in the next few days to discuss this matter further and hopefully we will be able to come to a mutually satisfying remedy. Lisa Schaus

    Contact information

    644 Holly Springs Road Ste 309, Holly Springs, NC 27540

    aandewater.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Wells and Pumps

    FAQ

    A & E Water Conditioning is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 2:00 PM

    A & E Water Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, A & E Water Conditioning offers free project estimates.
    No, A & E Water Conditioning does not offer eco-friendly accreditations.
    No, A & E Water Conditioning does not offer a senior discount.
    No, A & E Water Conditioning does not offer emergency services.
    Yes, A & E Water Conditioning offers warranties.
    A & E Water Conditioning offers the following services: Water Testing, Water Solutions, Water Purification Systems.
    General Plumbing.

    Contact information

    644 Holly Springs Road Ste 309, Holly Springs, NC 27540

    aandewater.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 2:00 PM