*The Angi rating for Water Heater Service companies in Dunstable, MA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Heater Service needs.
*The HomeAdvisor rating for Water Heater Service companies in Dunstable, MA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Heater Service needs.
Last update on April 25, 2025
At Net Zero we have a strong focus on installing and servicing high efficiency heat pump systems. We're proud to be a Mitsubishi Elite Diamond Dealer and a Bryant Factory Authorized Dealer and our Technicians are all NATE certified. Heating, air conditioning and plumbing installations and service - Water Heaters - Heat Pump Water Heaters
"Fantastic team 2 Heat pump installations Optimized for rebates Love it"
Mark F on February 2025
At Net Zero we have a strong focus on installing and servicing high efficiency heat pump systems. We're proud to be a Mitsubishi Elite Diamond Dealer and a Bryant Factory Authorized Dealer and our Technicians are all NATE certified. Heating, air conditioning and plumbing installations and service - Water Heaters - Heat Pump Water Heaters
"Fantastic team 2 Heat pump installations Optimized for rebates Love it"
Mark F on February 2025
Papalia Home Services is a company focused on customer satisfaction. Customer service, extensive training, and follow through are where we excel. We have received numerous awards acknowledging our excellent customer service and care for our customer's most valued possession, their home. We are a Trane Comfort Specialist, Mitsubishi Diamond Elite Dealer and Navien Service Specialist which requires us to maintain high standards for the customer's experience. Papalia's employees are dedicated to greatness and we strive for improvement daily. Thank you for considering Papalia Home Services.
"Snaked our main drain but ultimately didn't fix the issue"
Paige W on January 2025
Papalia Home Services is a company focused on customer satisfaction. Customer service, extensive training, and follow through are where we excel. We have received numerous awards acknowledging our excellent customer service and care for our customer's most valued possession, their home. We are a Trane Comfort Specialist, Mitsubishi Diamond Elite Dealer and Navien Service Specialist which requires us to maintain high standards for the customer's experience. Papalia's employees are dedicated to greatness and we strive for improvement daily. Thank you for considering Papalia Home Services.
"Snaked our main drain but ultimately didn't fix the issue"
Paige W on January 2025
Heritage Home Service is proud to serve residents from Northeast Massachusetts. We are the area’s premier home services provider and for 35+ years, we’ve brought the Heritage touch to homes throughout the state.
"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"
Darline F on May 2024
Heritage Home Service is proud to serve residents from Northeast Massachusetts. We are the area’s premier home services provider and for 35+ years, we’ve brought the Heritage touch to homes throughout the state.
"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"
Darline F on May 2024
At MillTown Plumbing, Heating, AC, Drain Cleaning & Electrical, we know the value of prompt, professional and reliable services and look forward to serving your needs in the Merrimack Valley. We're a same day/next day service company offering quality work and unbeatable service.
"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"
STEVE L on October 2024
At MillTown Plumbing, Heating, AC, Drain Cleaning & Electrical, we know the value of prompt, professional and reliable services and look forward to serving your needs in the Merrimack Valley. We're a same day/next day service company offering quality work and unbeatable service.
"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"
STEVE L on October 2024
Village Home Services formally known as Village Electric and Village HVAC. We stand at the intersection of expertise and community spirit. With our plumbing, electrical, and HVAC services, we go beyond fixing problems; we enrich lives, one home at a time. In our village, your comfort and safety are our top priorities.
"It went great! They were very responsive and the people who work there are very helpful and pleasant. I would highly recommend them to others."
Brenda R on November 2019
Village Home Services formally known as Village Electric and Village HVAC. We stand at the intersection of expertise and community spirit. With our plumbing, electrical, and HVAC services, we go beyond fixing problems; we enrich lives, one home at a time. In our village, your comfort and safety are our top priorities.
"It went great! They were very responsive and the people who work there are very helpful and pleasant. I would highly recommend them to others."
Brenda R on November 2019
We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
"It went very well, the Flynn brothers came in and out in a day, everything was cleaned up after the job was done. Came in for a very fair price. Saving money everyday this winter with the energy efficient boiler they put in for us!"
chris m on December 2024
We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
"It went very well, the Flynn brothers came in and out in a day, everything was cleaned up after the job was done. Came in for a very fair price. Saving money everyday this winter with the energy efficient boiler they put in for us!"
chris m on December 2024
Walley’s is not your average HVAC contractor. From our in-house sales and support center to our modern fleet of licensed technicians, our team has the tools, trucks, and training to handle all of your mechanical needs. But more than that, we are committed to giving back and playing a bigger role in our community. Through our work with local charities, educational providers, and our continued efforts towards promoting energy-efficient products, ethical business practices, and enforcing the highest industry standards, Walley’s is delivering real value to the community every day! Our entire team is grateful for the opportunity to show you what we are made of. Thank you for your consideration.
"Badly. 2 different techs came out. We paid for a Premium service and within hours of that tech coming out, our burner stopped working completely. Mind you there is a snowstorm. They sent out a new technician and he saw nothing wrong with the system at all. He said we had no oil. He said there was no footprints even going to my intake on the side of my house. It had snowed 2 times since oil was delivered, so that makes no sense. The tech was absolutely sure we had no oil. 3 days since the first visit now and we had oil delivered and the tank filled completely. Only 150 gallons went into my 250 gallon tank. So that's wrong. And I look at the front of my furnace and now see a slow drip from the front underneath the box on the front of the furnace. First tech recommended i replace the electrodes but said it didnt need it. Second tech didnt even mention that and said our system was good. Now, I will have to contact Angi for support and my insurance company. TERRIBLE TERRIBLE TERRIBLE"
Paul C on February 2025
Walley’s is not your average HVAC contractor. From our in-house sales and support center to our modern fleet of licensed technicians, our team has the tools, trucks, and training to handle all of your mechanical needs. But more than that, we are committed to giving back and playing a bigger role in our community. Through our work with local charities, educational providers, and our continued efforts towards promoting energy-efficient products, ethical business practices, and enforcing the highest industry standards, Walley’s is delivering real value to the community every day! Our entire team is grateful for the opportunity to show you what we are made of. Thank you for your consideration.
"Badly. 2 different techs came out. We paid for a Premium service and within hours of that tech coming out, our burner stopped working completely. Mind you there is a snowstorm. They sent out a new technician and he saw nothing wrong with the system at all. He said we had no oil. He said there was no footprints even going to my intake on the side of my house. It had snowed 2 times since oil was delivered, so that makes no sense. The tech was absolutely sure we had no oil. 3 days since the first visit now and we had oil delivered and the tank filled completely. Only 150 gallons went into my 250 gallon tank. So that's wrong. And I look at the front of my furnace and now see a slow drip from the front underneath the box on the front of the furnace. First tech recommended i replace the electrodes but said it didnt need it. Second tech didnt even mention that and said our system was good. Now, I will have to contact Angi for support and my insurance company. TERRIBLE TERRIBLE TERRIBLE"
Paul C on February 2025
I am a Licensed Plumber with 10 years of experience in Plumbing & Heating. With my services I provide Upfront pricing & strive to do things in a timely manner that is convenient to you. My Services include plumbing repairs, plumbing installations, Water heater replacements, Boiler Service & Installation, Bathroom/Kitchen Remodels & much more! Site visits for estimates will be $45, if you accept the estimate the site visit will be WAIVED. If you are aware of the terms & want to continue reach out to us.
"Prompt & efficient, the outcome was a 9.9 out of 10. Price was very reasonable. Jobsite clean with nothing left behind."
Richard J R on March 2025
I am a Licensed Plumber with 10 years of experience in Plumbing & Heating. With my services I provide Upfront pricing & strive to do things in a timely manner that is convenient to you. My Services include plumbing repairs, plumbing installations, Water heater replacements, Boiler Service & Installation, Bathroom/Kitchen Remodels & much more! Site visits for estimates will be $45, if you accept the estimate the site visit will be WAIVED. If you are aware of the terms & want to continue reach out to us.
"Prompt & efficient, the outcome was a 9.9 out of 10. Price was very reasonable. Jobsite clean with nothing left behind."
Richard J R on March 2025
Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
"I booked a service and was given a 4 hour window. The technician apparently arrived about 1 hour before the window, claimed to have called me but left no message and simply left with no availability during the actual 4 hour window that was promised. This is poor service and I have no heat. Unbelievable and unprofessional."
Nathalie A on January 2025
Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
"I booked a service and was given a 4 hour window. The technician apparently arrived about 1 hour before the window, claimed to have called me but left no message and simply left with no availability during the actual 4 hour window that was promised. This is poor service and I have no heat. Unbelievable and unprofessional."
Nathalie A on January 2025
Merrimack Valley Plumbing, LLC is a locally-owned and operated company committed to providing fast, affordable, and high-quality Plumbing. We offer HVAC repair, installation, and replacement services. We specialize in heating controls and simplifying complicated plumbing and HVAC systems to make them user-friendly. We strive to find solutions that fit everyone’s comfort needs, from construction projects to air conditioner replacement.
"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."
Paul S on March 2025
Merrimack Valley Plumbing, LLC is a locally-owned and operated company committed to providing fast, affordable, and high-quality Plumbing. We offer HVAC repair, installation, and replacement services. We specialize in heating controls and simplifying complicated plumbing and HVAC systems to make them user-friendly. We strive to find solutions that fit everyone’s comfort needs, from construction projects to air conditioner replacement.
"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."
Paul S on March 2025
The average cost to install a new water heater is around $1,300, but you can expect to pay between $875 and $1,750, depending on the kind of water heater, the size of the unit, and the professional chosen to complete the work. Tankless water heaters can push your price higher, as installation is more complicated, with prices as high as $3,500. The location and accessibility of your water heater will play a role in the project cost, as those sitting in tight spaces like a crawl space will drive up your labor costs.
Tankless water heaters are more expensive than those with a storage tank, but they come with some impressive benefits that most homeowners find worth the higher investment. Most importantly, they provide unlimited hot water, so you’ll never run out like you would with a storage tank. Tankless heaters are also more efficient, so comparing gallon-for-gallon, you’ll spend less on hot water with a tankless heater. Tankless water heaters are also smaller, require less maintenance, and tend to last longer than storage tank water heaters.
It usually takes a professional water heater installer between two and three hours to remove an existing water heater and install a new tank heater. However, it could take four to five hours if they have to work in a small utility closet or another tight area, like a crawl space. Tankless water heaters have a more complicated installation process, so they will take a bit longer. Additionally, a gas water heater requires a connection to a gas line, and that alone can add about an hour to the installation timeline compared to installing an electric water heater.
It is very difficult and dangerous to install your own water heater, so we strongly recommend against tackling this as a DIY project. Not only will you need to wire your water heater, but you’ll also need to connect plumbing to the intake and outlet. Sweating copper pipes and connecting wiring properly are skills most DIYers don’t have, and even if you do feel confident you can do it, working with water and electricity always leaves the potential for electrocution. Hiring a local water heater installer is well worth the investment.
In most municipalities, a license is not mandatory for water heater installation or replacement. However, we strongly recommend hiring a licensed plumber or water heater installer to handle the work. Licensed installers are far less likely to make a mistake during the installation, which means paying for the experience decreases your risk of a leak and other issues. You can use our state licensing tool to find out if a contractor you’re considering in your area holds a plumber’s license.