Get matched with top piano movers in Cheswold, DE

"I used Movers USA at the beginning of this year to move my 10’ X 15’ storage unit from NE Balt. City to an apartment in Asheville, NC. Prior to my selecting this company, I checked out 6 or 7 other companies also listed on Angi, and along with Movers, seriously interviewed and went over to another company and met with them in person. I dealt with Movers’ owner Sharon Nahoom a number of times through email and in a couple of calls. In addition, I went over to his office located in the very large company storage facility in Jessup. I was impressed with this storeroom being well organized and its’ sheer size and the size and cleanliness of a truck he showed me. In addition, Sharon was friendly and overall fairly accommodating. Mr. Nahoom was the only one honest and clear with me, that as I personal had packed everything, and even though most boxes were clearly labeled, no insurance carrier would insure them as they had not been professionally packed. This honesty saved me at least $300 to $500 on needless insurance. In addition, Sharon was flexible with me on matching some terms that the other company I was serious dealing with offered—-no charge for an extra day of storing my items in the truck, extra steps to the apt, and on pick-up and delivery dates. He was also reasonable with his price—-being on the lower end of the scale from the 7-8 companies I had quotes from. The cheapest by far, was a company located in Washington state that used contracted movers—-but I didn’t want to take a chance with this The pick-up went smoothly, starting on time, and with the foreman—-Fernando, and four younger movers emptying my storage unit into their truck in a couple of hours. Two days later in Asheville, Fernando showed with a lady helper—-but no-one else. He managed to do the bulk of the moving himself up 30 steps—-as the apt was on the third floor. A number of times I had to assist him from his unloading the top couple of boxes—-as he would just carry them up on his back with a large canvas strap! If I had not helped some with some boxes would have fell to the floor. He stated he was in ‘a rush’ as he wanted to get back through the mountains down her before the forecasted storm early that afternoon. Things were rushed as fair as quick decisions by me which room specific boxes and items were put—-as we were dealing with the realities of one mover in a rush, with nice woman periodically bringing up a few more things up. Overall the move went smoothly, but I have concerns that just having one man with some extra help was “putting almost all the eggs in one basket”—-if he had gotten hurt, plus he had done all the 8 plus hour drive here, and was doing the same on the way back. Only thing broke was a worthless drinking glass that I had poorly packed. As I had about 280 boxes I wanted to open them all and see that there was no damaged items. I had taken some items to my sisters in Montgomery Co and then took down most this when I headed south a few days after the storage unit move, and given a number things to Goodwill —-so not sure about a couple of things I thought I still had. Overall I would have given this company somewhere around a “B+” grade but as there are no ‘pluses’ or ‘minuses’ that is why I gave Movers 4 stars rather than the 5."

"Outstanding. The team was professional,courteous, on time and took great care of our property."

"One of THE BEST and extremely professional moving companies I have ever dealt with. If you need to move in a hurry these are your people. Great prices, fast service, and attention to detail."

"J.J and his crew were amazing!!! They took their time and did not rush the job. They showed up with all of their supplies and took care of wrapping and moving high end furniture that my wife and I have spent 3 decades collecting. I would recommend them to anyone. Thank you !"

"Awful experience. I answered the few questions in the estimate request as honestly as I could. They asked about "large" furniture and I told them I had one large piece (dresser/armoire). I accepted their quote and they set the time of arrival at noon. They did not show. I contacted the owner several times and finally got a response after 90 minutes that crew was running late. I was told at 2 pm, they were "on the way". The crew showed up at 5:00 pm. The attitude of the crew members was terrible. It was obvious they did not want to be starting this job at 5 pm. They disputed one other furniture item I had (another smaller dresser) and the owner contacted me to tell me he was going to charge me additional money. I asked him to load that one item at no additional cost considering they were 5 hours late. He said he would call me back and let me know what he could do. His crew loaded one bedroom of furniture, a kitchen table and about 50 boxes and totes. I was then asked to go look through the house to ensure that had not missed anything. As soon as I went in, the crew jumped in their truck and abandoned the job. I tried to call the crew member and he would not answer. He eventually disconnected his number so I could no longer contact him. I tried to contact the owner and he would not respond. I finally received a text 2 hours later informing me that I had "lied" on my questionnaire about my furniture items, so they had abandoned the job. The only item in dispute was the one dresser and instead of the owner contacting me directly to work out any questions, he just ignored me and allowed his crew to leave the job unfinished. I found out later that the crew was telling the owner that I had several other large items (a piano,a weight training system and a large wardrobe) that I instructed them to move. This was NOT TRUE. I specifically told the crew that those items were not mine and would not be moved. So, this company left me with a half loaded truck. I had to rent the truck for an additional day and scramble to find a crew to complete my move the next day. This company has ZERO customer service. I will tell everyone I know about my incredibly awful experience."

"In spite of numerous negative reviews about Move Quick, Inc., I opted to hire this company for my move from West Virginia to Los Angeles. I spoke to Phillip, the manager/owner, who convinced me that the posted complaints had been resolved and were exaggerations. However, I, too, was subjected to an exaggerated low bid in order to snag my business. I, too, experience problems with the pick up and the delivery dates. The movers were a day late in arriving, then quoted me a 67% increase in price, from $3,100 to $5,200. BUT I was stuck. The company already had my deposit money. Also, I was charged for one flight of stairs and an exaggerated inaccurate measurement of my front door to the truck. I had been told there was no fee for one flight. I had provided exact measurements for the items in my two rooms of furniture. True, I had 51 boxes instead of 40 but that did not warrant such an increase in price, 67% almost $2,000. Delivery was also problematic. I had told Move Quick, Inc. that I would be at my new home 25 days after the pick up, October 30, 2019. That should have been more than enough time for any truck to drive cross country. They made me wait until December 4, 2020, a total of 25 days to drive 2,400 miles. I made the drive solo in 5 days. Communication with the company once they have your money is near to impossible. It took threats and 6 days for Philip to respond. He then provided an insignificant $75 discount. My recommendation: go with a larger company than can provide an accurate estimate and deliver within a reasonable time. Also, use a company that uses the industry standard of moving cost based on the weight of your items. Don’t let Phillip tell you his method of charging based on volume is better. No one else does this, for a reason. Other estimates I had received were in the $3,700 range.I should have Booked Elsewhere!”"