Moving with care L.L.C

Awful experience. I answered the few questions in the estimate request as honestly as I could. They asked about "large" furniture and I told them I had one large piece (dresser/armoire). I accepted their quote and they set the time of arrival at noon. They did not show. I contacted the owner several times and finally got a response after 90 minutes that crew was running late. I was told at 2 pm, they were "on the way". The crew showed up at 5:00 pm. The attitude of the crew members was terrible. It was obvious they did not want to be starting this job at 5 pm. They disputed one other furniture item I had (another smaller dresser) and the owner contacted me to tell me he was going to charge me additional money. I asked him to load that one item at no additional cost considering they were 5 hours late. He said he would call me back and let me know what he could do. His crew loaded one bedroom of furniture, a kitchen table and about 50 boxes and totes. I was then asked to go look through the house to ensure that had not missed anything. As soon as I went in, the crew jumped in their truck and abandoned the job. I tried to call the crew member and he would not answer. He eventually disconnected his number so I could no longer contact him. I tried to contact the owner and he would not respond. I finally received a text 2 hours later informing me that I had "lied" on my questionnaire about my furniture items, so they had abandoned the job. The only item in dispute was the one dresser and instead of the owner contacting me directly to work out any questions, he just ignored me and allowed his crew to leave the job unfinished. I found out later that the crew was telling the owner that I had several other large items (a piano,a weight training system and a large wardrobe) that I instructed them to move. This was NOT TRUE. I specifically told the crew that those items were not mine and would not be moved. So, this company left me with a half loaded truck. I had to rent the truck for an additional day and scramble to find a crew to complete my move the next day. This company has ZERO customer service. I will tell everyone I know about my incredibly awful experience.