Move Quick Inc - Long Distance

In spite of numerous negative reviews about Move Quick, Inc., I opted to hire this company for my move from West Virginia to Los Angeles. I spoke to Phillip, the manager/owner, who convinced me that the posted complaints had been resolved and were exaggerations. However, I, too, was subjected to an exaggerated low bid in order to snag my business. I, too, experience problems with the pick up and the delivery dates. The movers were a day late in arriving, then quoted me a 67% increase in price, from $3,100 to $5,200. BUT I was stuck. The company already had my deposit money. Also, I was charged for one flight of stairs and an exaggerated inaccurate measurement of my front door to the truck. I had been told there was no fee for one flight. I had provided exact measurements for the items in my two rooms of furniture. True, I had 51 boxes instead of 40 but that did not warrant such an increase in price, 67% almost $2,000. Delivery was also problematic. I had told Move Quick, Inc. that I would be at my new home 25 days after the pick up, October 30, 2019. That should have been more than enough time for any truck to drive cross country. They made me wait until December 4, 2020, a total of 25 days to drive 2,400 miles. I made the drive solo in 5 days. Communication with the company once they have your money is near to impossible. It took threats and 6 days for Philip to respond. He then provided an insignificant $75 discount. My recommendation: go with a larger company than can provide an accurate estimate and deliver within a reasonable time. Also, use a company that uses the industry standard of moving cost based on the weight of your items. Don’t let Phillip tell you his method of charging based on volume is better. No one else does this, for a reason. Other estimates I had received were in the $3,700 range.I should have Booked Elsewhere!”

They will tell you one thing on the phone and another thing when they came out. They gave out different dates when the furniture and boxes will arrive. It was like falls advertisement. Also a lot of the furnitures and boxes were damaged. I will never use them again, ever.

I had an outstanding experience with Move Quick. They were highly professional and met all of our expectations. I would recommend them to anyone in need of a moving service.

Everything went well. The Customer Service people were great!!

Worst experience ever. I had 17 hour notice of when to expect them, they arrived at the last possible minute. Then the actual truck showed up SIX hours later. Their delay cost me time needed for cleaning and going to get the new keys. I had to purchase cleaning services, their original estimate was very low and timing is inconvenient.

They were fast and efficient. The sales rep was very flexible, he worked with me after business hours and the prices were reasonable. I will use them again.

The move went awesome. Everything was quick, easy, and surprising stress free for moving long distance. I will definitely use them in the future.

So professional and ready to tackle all obstacles. Would hire again would recommend