Get matched with top appliance repair pros in Wartburg, TN

"Our Samsung fridge would repeatedly stop cooling and start back up after a few hours. Ivan quickly realized what was happening and what part needed to be replaced, and recommended that a second heater should be added to prevent the top half of the coils from freezing over again. Once the part arrived, he performed the repair/upgrade quickly and expertly. In both visits he was extremely knowledgeable, helpful, and friendly. Moreover the cost of the service was very reasonable. We will entrust all of our future appliance repairs to ProTech."

"Justin Cook is very efficient and diligent in getting the job done. He installed a new septical and hooked up spare cable from our house to our barn. I recommend him for sure!!"

"They were very accommodating to My time. They called me immediately and arranged to come the next morning on time. The repair man had a challenging time Moving my refrigerator. He worked slowly and steady apologized for taking so long. My refrigerator stopped working he showed me that the compressor was fine. it was the fan needed to be cleaned. Their price was fair and they told me toward the end what the cost would be. I would definitely recommend them and if I need another appliance fixed I would surely call Them refrigerator stopped"

"I contracted the services of this company with the total coverage plan for my air conditioning and appliances, I did not see the real reviews before contracting and for two years I was paying on time and they don't want fixed my AC. Just said that I get $500.00 and that I fixed it by myself. It's the worts company."

"We called Mr Appliance in June to help with a smell in our dishwasher. At that time the tech told us he found what he thought was the source and remedied it. He also informed us that if the smell comes back within a year it would be covered under warranty. Fast forward 3 months later, the smell is back. When we called to ask about a followup visit they proceeded to say it was not covered under warranty and charged us another $140 to come out for diagnostics... okay, cheaper than a new dishwasher, please come out. On scene the new tech tells us he cannot find anything wrong. Proceeds to tell my wife to clean it more often then charges us another $50 for customer consult. $190 later we're in the same spot + a HUGE scratch on our hardwood floors. Would not recommend. I am in the process of following up for refund of the $50. 😡"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"After saying they DO service my LG refrigerator, Tri-County sent a repair technician out same day who immediately knew what was wrong even before he did a thorough check of my refrigerator. He seemed knowledgeable and explained the repair process to me at length. Once I contacted LG and got a warranty replacement of the compressor approved, Tri-County was sent an email which gave them directions on how to quickly call the LG parts department and request the replacement compressor be sent at no charge. Tri-County then refused to call LG, at all. They insisted that I had to get the compressor myself. LG confirmed that isn't even legal since EPA regulation forbids them from shipping the compressor to anyone without a valid EPA certification. I called Tri-County and asked to speak with their office manager or owner. Ruby started our conversation by going on the offensive without even listening to anything I said. Once she paused for breath, I took the chance to explain the issue and what was being asked of them. Literally 5 minutes on the phone following directions given to them in an email that they already received. She stated that she doesn’t do all of that because these companies “keep asking for more paperwork” and that she “doesn’t run circles or jump through hoops.” She then said this entire issue was my fault because I didn’t ask whether they work with warranties at the start of my contact with them, as if that’s a reasonable question to expect a customer who knows nothing about appliance repair to ask during initial contact. Then she hung up the phone without another word."