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"I first submitted my information to this company through their website. I received no response to that. I then called them twice to give my information. Each time I called, they told me I would hear from somebody in two to three days. I didn't receive a reply until I left a negative review. By the time I heard from someone named Ed, I already had another company out to inspect the damage in my home. I told Ed I'd get back to him if it didn't work out with that company. That company didn't get back to me for me to pay them and provide the estimates. I decided to try submitting my information for a project on Yelp. I received interest from one company. That company didn't call when they said they would, so it seemed like it was going to fall through with them. I called back Ed to set up a day and time to come out to visit. I ended up hearing from the company that I found after submitting my project to Yelp, and it seemed like they were going to come through with the estimates I needed. I called Ed back to cancel our appointment because I didn't want him wasting his time coming if this other company was going to provide the estimates. This other company wasn't calling when they said they would, getting back to me days later when I wasn't sure if I was ever going to hear from them again. I decided to call Ed to reschedule another appointment. This time he told me his boss didn't want to be involved with providing estimates if they're going to be used in a lawsuit. He referred me to another company, which didn't respond. After getting the runaround from two other companies, Ed and AW Martin got rid of me by referring me to a company that also didn't want to get involved. If a company has a problem with their estimates being used in a lawsuit, that sends up a red flag for me. It's frustrating, but I'm quickly learning how to deal with contractors. Don't tell them what you intend to use their estimates for. Fortunately, I've found a fifth company that I believe is going to provide the estimates I need. I was honest with them and told them why I needed the estimates, and they're even willing to appear in court to back up those estimates for a fee. In that case, I'm sure I can trust them, and their estimates will help me greatly with my lawsuit."

"Our experience with Basic Basements was great from start to finish. Gail, the scheduling coordinator, was very responsive and helpful every step of the way keeping us informed about what work was going to be done next. John, our project manager, was great and made sure all the work was completed efficiently and on time. The work crews coming in and out were outstanding. They were very respectful of our home, worked nonstop until the work was finished, and did an excellent job cleaning up every day. The biggest, and only, headache we encountered was waiting for inspections from our town, which is completely out of Basic Basements' control. We are very pleased and would 100% use them again."

"Rick came out to the house and pointed out the mold. He was very knowledgeable and explained exactly what he was going to do. He submitted an estimate and did the remediation within days. Results were excellent, mold testing came back within an acceptable range. Also the final amount due was the exact amount of the estimate. I would definitely recommend Rick to anyone looking for a contractor for mold issues."

"QUICK, FRIENDLY, and CHEAP!! First, AJ called me within 30 seconds of me texting him asking for an estimate. I sent him a photo of our water leak issue and he immediately responded. He actually explained that we could probably handle the repair ourselves if we were up for it, instead of paying him or someone else. He then walked us through every step in detail and made sure we were comfortable with the directions. So in the end, it cost us $0 in labor and only a small amount for materials, and really demonstrated AJ's integrity and generosity!"

"Quick to respond and honest about our options. Work was thoroughly explained."

"Brandon and Ray were awesome. They’re very professional. And extremely hardworking. Very Kind and considerate. They went above and beyond. I would definitely recommend them and we will call them back when we need them again. Thanks again Brandon."

"Home Solutions did an amazing job bringing our basement vision to a reality. John Z and his team were professional, meticulous, and highly skilled at their craft. They made us feel at ease throughout the entire process, and completed the basement in just 3 months. Within that time we had a luxury style basement that included a full gym, entertainment area, bar, and walkout with an updated storage area to complete the job. They also installed a sump pump and other requested items that were not a part of the original plan. The new basement increased our property value tremendously, and the quality of work was consistent with our current finishes. We highly recommend “Home Solutions” with John Z if you are considering building or renovating your basement."

"We could not be happier having hired Joe for a huge job. Our basement was a mess of 60 year old cast iron and a hodge-podge of repairs done by various prior owners. While other companies came out and told us what a nightmare the job would be and quoted us in the $5000 range, Joe calmly assessed what needed to be done, came up with plan and estimated half the cost. He removed every drain line in our home, sinks, tub and toilet, replaced everything with PVC and tied it in logically to the outgoing sewer line. He made sure that all his work was up to code and that we understood each step he was undertaking. He also ran a hot water line so we could install a dishwasher and put a new shutoff on our incoming water service when he notice that ours was in danger of failing. Joe did all the work himself in a single day, checking with us any time he felt we needed to be informed of what he was doing and why. He was punctual, professional and precise. We were also pleasantly surprised when his office called a week later just to be sure things were operating properly and that we were satisfied with the work. That kind of customer service and attention to detail even after the fact is quite rare these days. We look forward to working with Joe again for any plumbing needs we have. We highly recommend him from the smallest jobs to the largest. When we finish the second story of our cape style home, I have little doubt that Joe will be doing the work."

"Tim was great. Punctual, explained the whole process, and was very personable. Would highly recommend!"

"Jack and his crew were phenomenal. I cannot say enough good things. They did an outstanding job remediating/removing asbestos from our basement. Jack is reliable, professional, has tremendous expertise in the field and communicated with us at every step of the process. He also helped bring me back down to earth because I was so nervous about the asbestos. Truly above and beyond what I could have ever expected. We will certainly hire ACI-Tech again should we have any needs in the future."