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Chimney Cricket

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

Chimney Cricket Chimney Sweep has been serving the greater Pittsburgh area since 1982 and is a family-owned and operated business. We provide professional service by using the highest quality products and people available to exceed our customers' expectations. We want every customer to be 100% satisfied, and we will provide you with a lifetime of service. Chimney Cricket Chimney Sweeps offers prompt and reliable service. We look forward to working with you.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Complete Chimney & Fireplace Service- Chimney Sweeping & Inspections, Chimney Caps, Dampers, Fireplace Liners, Chimney & Fireplace Masonry Repairs, Crown Cement, Animal Removal, Furnace & Hot water heater chimney flue cleaning and Liners, Gas logs, Gas Starters.

Services we don't offer

Ask for Details

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.7272 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 226-250 of 272 reviews

Mary D.
10/2015
5.0
chimney sweep, roofing, chimney caps, chimney repair, fireplaces
  + 3 more
unknown
Description of Work: They arrived on time to check my chimneys and fireplaces, they have never been cleaned since I have owned the house. They said they were fine. No charge. I was amazed that they came out to my home, checked the fireplaces and chimneys and did not charge me! Upon a visual inspection of the roof and chimneys, they suggested chimney caps. I will definitely have them perform the work in the future. I was very impressed!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary E.
10/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Yvette F.
10/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy C.
10/2015
4.0
chimney sweep
  + -1 more
unknown
Description of Work: Chimney sweep - they did a good job

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FRANCES F.
10/2015
5.0
chimney sweep, masonry, fireplaces
  + 1 more
unknown
Description of Work: Well. They were efficient and did a good job of cleaning the chimney. They also suggested that a liner was necessary to prevent CO2 from coming into the living room on very cold days (the water heater vents into the fireplace). They also pointed out masonry that needs to be repaired at the top of the chimney - I will probably hire them to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

SUSAN F.
09/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janine B.
07/2015
4.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
responsiveness
4.0


Jonathan E.
07/2015
4.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas J W.
06/2015
4.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Douglas C.
06/2015
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Capped my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Katherine M.
05/2015
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
unknown
Description of Work: Cleaned the chimney, installed two rain caps, and performed motor repairs on the main fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Loretta H.
04/2015
5.0
chimney sweep, chimney caps
  + 0 more
unknown
Description of Work: Arrived when scheduled. Assessed situation and made suggestions which we expected. Cleaned chimney, closed chimney with new cap, lined flue, repair in basement,etc. |Dirty job but they didn't leave a speck of dirt/dust behind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Justin J.
04/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned the chimney of our new house. Did a great job. Showed up when they said they would and did what they said they would. Would recommend to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Paula T.
04/2015
4.0
chimney sweep, chimney caps, chimney repair
  + 1 more
unknown
Description of Work: We had our chimney inspected and cleaned, which was priced fairly. However, the chimney cap and installation were expensive. We did appreciate the quality and professionalism of their work.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Frits B.
03/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned my chimney. Great guys. Made no mess and didn't take them very long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179.99

Bob K.
03/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: They were on time. The work was clean, did not scatter dust in the house. Chimmney is clean. They were very polite, especially the young assistant. |I have one small complaint, they did not clean the chimmney ashes that accumulate below the fireplace in the drop through exterior clean out. Perhaps a simple mistake on a very busy, very snowy day. |I would definetly use them again but I would be certain to remind them to remove the old ashes below.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Barbara D.
02/2015
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: Converted wood burning fireplace to gas

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Michelle S.
01/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank M.
01/2015
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Cleaned and inspected 2 chimneys. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ned M.
01/2015
1.0
chimney sweep
  + -1 more
unknown
Description of Work: They never returned my telephone call. How rude!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Chimney Cricket
Our company policy for years has been to return every phone call / message received. As can be seen with our awards and 100+ A reviews that our company responds to everybody. I will gladly pull up phone records and prove that no message was left from this person. This review is not accurate and needs to be handled by Angie's list. Aaron - Chimney Cricket

James P.
01/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

David M.
12/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marian P.
12/2014
4.0
chimney sweep
  + -1 more
unknown
Description of Work: Chimney Crickets came to work on Sunday, which was in accordance with our schedule. They evaluated our requests and performed the requested tasks of cleaning two chimneys and adding a damper/flew to one of our chimneys. The task of removing an old heater was performed, but left the internal cleaning of it up to me. I also felt their prices was a little high, but maybe I was paying a premium for Sunday work?

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

amanda O.
12/2014
4.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Mark Z.
10/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: They cleaned the chimney. They were fast and clean and polite.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Contact information

PO BOX 15891, Pittsburgh, PA 15244

www.chimneycricketpgh.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Masonry,
Gas Logs,
Roofing,
Animal Removal

FAQ

Chimney Cricket is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 9:00 AM - 4:00 PM

Chimney Cricket accepts the following forms of payment: Check
No, Chimney Cricket does not offer free project estimates.
No, Chimney Cricket does not offer eco-friendly accreditations.
No, Chimney Cricket does not offer a senior discount.
Yes, Chimney Cricket offers emergency services.
Yes, Chimney Cricket offers warranties.
Chimney Cricket offers the following services: Complete Chimney & Fireplace Service- Chimney Sweeping & Inspections, Chimney Caps, Dampers, Fireplace Liners, Chimney & Fireplace Masonry Repairs, Crown Cement, Animal Removal, Furnace & Hot water heater chimney flue cleaning and Liners, Gas logs, Gas Starters.
Ask for Details

Contact information

PO BOX 15891, Pittsburgh, PA 15244

www.chimneycricketpgh.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 4:00 PM