This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Fireplace Professionals, LLC provides a service that is second to none when it comes to maintaining and repairing your chimney and fireplace. Our services are focused and centered around prefab and masonry fireplaces. You will find that we strive to keep our customers satisfied. If during an inspection we notice any issues that should be addressed we provide a complete explanation and description of all recommendations that we make. Our goal is not only to keep you satisfied in our service but to keep you safe in your home. Please call us to schedule your cleaning and/or inspection today.
I had an excellent experience with Fireplace Pros, and I highly recommend them! Patrick, the technician, was incredibly knowledgeable and took the time to explain all of our options for both our gas and wood-burning fireplaces. Our fireplaces were in bad shape and not up to code, and we were concerned about the potential cost. Patrick was able to offer us a much more affordable alternative, which included a thorough cleaning for just $600 — a significant savings compared to what we were expecting. Additionally, we had an old vintage gas heater that we didn't feel safe using, but Patrick was able to get it working again during the initial inspection. The inspection fee was just over $200, which felt very reasonable for the amount of work and expertise he provided. Mary, who handled our appointment scheduling, was also a huge help. She was prompt, professional, and made sure we were booked at the earliest available time. Overall, the team at Fireplace Pros saved us both time and money, and we’re incredibly grateful for their service. If you need fireplace help, this is the company to call!
Description of Work: Cap the chimney stack and clean the fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Paul S.
04/2024
5.0
chimney repair
+ -1 more
Team was professional and on time.
Description of Work: They fixed the bricks around the chimney as needed, resurfaced the chinmey, replaced crown, and apllied fiber mortar.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
John K.
03/2024
4.0
fireplaces
+ -1 more
After having Jerry come out for a cleaning and inspection, I learned that the firebox and chimney required some repairs before the fireplace could be used safely as a result of water damage. A subsequent visit revealed that it had even worse structural issues than originally thought, and we decided to convert to an electric fireplace to avoid the higher costs of restoring it. Kevin and Tyson arrived on time, provided friendly service and completed the installation in a professional manner. The one area I think could stand improvement is communication with the homeowner when questions arise about estimates, fireplace products, etc. But I wouldn’t hesitate to hire them again.
Description of Work: Fireplace reconstruction.
Rating Category
Rating out of 5
Yes, I recommend this pro
$3,900
Gary R.
03/2024
5.0
chimney repair
+ -1 more
I just bought a 35yr old house that was well built and well maintained. Given the age however I wanted to be sure there were not hidden problems. So I had the chimney cleaned and inspected. There were minor age related issues with mortar in the flu, old caps, roof flashing, brickwork that need pointing, etc. Fireplace Pros performed the inspection then returned in a couple weeks and fixed all the problems in a day. Should be good for another 35 years. They were professional, prompt, and personable. I highly recommend them
Description of Work: Repair mortar and brickwork. Reseal roof flashing. New cap
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Tim B.
09/2023
5.0
chimney sweep
+ -1 more
Have been using Fireplace Pros for 3 or 4 years now to clean my woodburning fireplace. They do a great job cleaning the inside. They also clean up really well and inspect the outside of the fireplace. They are very professional, courteous, friendly, and respectful of the property. I will continue to use them in the years ahead.
Description of Work: Annual chimney cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$259
Nathan K.
12/2022
4.0
gas logs
+ -1 more
I hired this company to clean my gas logs. I spent over $250 and am still having trouble with them. My logs light, but after 15 mins start to smell like they are burning and then shut themselves off. This problem has gotten worse since they were here. I have contacted them multiple times to have them come back out to look and they will not return my call. I will not hire this company again. Update as of 12/20/2022 Update to my review: after talking with the company they have made things right with me. Their customer service was quick to respond to my review. Seems there was some technology issues at play screwed up the callbacks.
Description of Work: Gas log cleaning
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0
$259
Response from Fireplace Professionals LLC
Thank you so much for your review! We apologize for the communication issues. We want to ensure that we take every step to make sure our customers are taken care of and responded to in a timely manner. We are glad that we were able to resolve your issue and make things right for you!
Torrance P.
04/2022
5.0
chimney caps, fireplaces, gas logs
+ 1 more
Rep was courteous, knowledgeable, and thorough.
Description of Work: Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Fireplace Professionals LLC
Thank you so much for the great review! We love hearing that we are giving the best customer service regarding your chimney and fireplace!
Marie E.
02/2022
5.0
chimney sweep
+ -1 more
They did a wonderful job. Cleaned up well, abided by Covid safety protocols and were neat and wore shoe covers.
Description of Work: I have a huge old squirrel nest in the chimney. the nest is probably the length of the chimney.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Fireplace Professionals LLC
Thank you for your review. Have a wonderful day.
Chris S.
10/2021
2.0
chimney repair, fireplaces
+ 0 more
They guarantee their work which is great, but it's very difficult to get ahold of somebody when there are issues that need to be corrected. I have been working with this company on/off for over a year trying to fix issues with water entering our chimney and it still hasn't been fully corrected. A different tech comes out almost every visit which makes the process difficult.
Description of Work: Chimney repair for leaks/smell
Rating Category
Rating out of 5
Response from Fireplace Professionals LLC
[Member Name Removed], I do apologize for any inconvenience . We had a tech come to your house at a schedule appointment October 11th and he said that you were not home. Please call me at 614-971-2125 so that we can resolve this issue. Have a wonderful day. Thank you, Mary
Jim C.
06/2021
5.0
masonry, chimney repair
+ 0 more
Everything went so smoothly and the work looks great. I highly recommend them.
Description of Work: Repair of two chimneys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,794
Gary V.
11/2020
5.0
fireplaces, gas logs, animal removal
+ 1 more
Patrick the service technician did a great job. This young man was knowledgeable; courteous, and very professional. He explained to us what the issue was that was preventing our fireplace to stay on. He also showed us a dead spider on the part causing the issue. I would highly recommend this company. Also the price that was quoted to us over the phone was the exact amount that was charged I would use them again if needed.
Description of Work: Gas fireplace would not ignite
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Connie R.
09/2020
5.0
fireplaces, gas logs, animal removal
+ 1 more
Perfectly. Jerry listened to me, checked our unit out, found no problems. Am enjoying peace of mind with fireplace season almost on top of us. Would definitely recommend this company.
Description of Work: Pre use fireplace safety check-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Lynn B.
09/2020
5.0
fireplaces, animal removal
+ 0 more
Excellent. Tech arrived during my appointment time, He wore a mask AND shoe coverings when entering my home. He was very clean in completing the work. Fireplace looks like new. He took special care in moving items out of the way and replacing them when he finished the job.
Description of Work: Gas fireplace cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
Marsha T.
09/2020
5.0
fireplaces
+ -1 more
Great. Was on time and was very knowledgeable and professional. Was able to determine the problem and fixed it quickly. I would highly recommend this company.
Description of Work: Gas fireplace cleaning and getting the pilot light lit after not using it in 20 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Donna D.
09/2020
5.0
chimney sweep, chimney repair
+ 0 more
It was easy peasey...and sooo professional! I would use only them, again and again. Very very clean
Description of Work: Chimney sweep and quote
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Toni L.
08/2020
5.0
chimney caps
+ -1 more
It all seems fine! I just wish they took pictures of the finished work!! Like they did for the estimate. Its hard to see from the ground but all looks good!!
Description of Work: Fixed the top of my chimney!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Fireplace Professionals LLC
Thank you for the great review! We apologize for not having after photos for you. We appreciate your feedback and will use this in the future to better our process!!
Stephanie P.
08/2020
5.0
chimney repair, animal removal
+ 0 more
hasn't happened yet, because we await other two estimates. This company has been very responsive, however!
Description of Work: chimney repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Fireplace Professionals LLC
Thank you for the great review! We appreciate our customer's feedback. We hope you are as satisfied with our chimney repair as you are with our customer service!
Went as planned. No surprises. Work completed without issue. Technician was flawless in his work and explanation of what was to be done.
Description of Work: Chimney cleaning, inspection and repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Fireplace Professionals LLC
Thank you for the review! We are glad to hear you were satisfied with your chimney repair! We love hearing that our customer's feel their home are in great hands!
Ellen W.
03/2020
5.0
chimney repair
+ -1 more
Good but ran late, 40 minutes. Chimney work is expensive but the discounted some of it.
Description of Work: Inspection of fireplace
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$99
Response from Fireplace Professionals LLC
Thank you for the review!! We apologize for the time issue. We want to be mindful of our customer's schedules and strive to be on time!
Saleh B.
03/2020
5.0
chimney sweep, fireplaces
+ 0 more
It was traced very quickly and work completed in short time.
Description of Work: Fire place wasn't working due to leak
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Fireplace Professionals LLC
Thank you for the great review! We are glad to hear you were satisfied with your chimney cleaning and inspection!!
Fred J.
02/2020
5.0
chimney sweep
+ -1 more
Very well, very professional. Good advise on use and care
Description of Work: Clean and inspect Fire place Chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from Fireplace Professionals LLC
Thank you for the review!! We want to ensure our customers are getting the most accurate information regarding their chimney and fireplace to make sure you are safe and water tight!
ANGIE B.
12/2019
5.0
chimney sweep, fireplaces
+ 0 more
Excellent service. Explained all of the details of my unit without asking
Description of Work: Fireplace cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Fireplace Professionals LLC
Thank you for the great review! We want to give the best customer service possible while ensuring the best chimney and fireplace service and safety!
Shelbie H.
12/2019
5.0
chimney sweep
+ -1 more
Professional & Courteous services performed. Pleased with work done.
Description of Work: N/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Fireplace Professionals LLC
Thank you for the review! We are glad to hear you were satisfied with your chimney cleaning and inspection!
Virginia F.
12/2019
5.0
fireplaces
+ -1 more
I was very impressed. Pat was extremely professional. He helped me understand how a gas fireplace works and the importance of getting the air moving up the flue before turning on the gas. He inspected and cleaned the fireplace, placed the logs in the correct position, and inspected the chimney from the inside and out. The invoice included pictures of the areas and recommendations for further repairs.
Description of Work: I was smelling gas when the gas fireplace was turned on. I wanted to have the gas fireplace and chimney inspected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Fireplace Professionals LLC
Thank you for the great review! We love hearing that we were able to assist with your gas fireplace and was able to get you up and running efficiently and safely!
Bill B.
12/2019
1.0
chimney sweep, fireplaces
+ 0 more
I called to set up a time for them to come out, they said they would call me back but never heard anything back. Would not recommend them!
Description of Work: I needed my gas fireplace serviced.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Fireplace Professionals LLC
[Member Name Removed], I apoligize for the miscommuncation. Please call me at 614-971-2125 so we can get you taken care of as quickley as possiable. Again I do apologize. I hope to hear from you soon. Thank you, Mary
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Fireplaces,
Gas Logs,
Chimney Caps,
Masonry
FAQ
Fireplace Professionals LLC is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Fireplace Professionals LLC accepts the following forms of payment: Check,CreditCard,Financing Available