Get matched with top appliance repair pros in Mcclure, PA

"In June 2023 I contacted Steve Bowsman to see if he could repair my LG Refrig and he said he did work on them. I called LG and they certified him to make any repairs. Steve did look at the refrig called LG to order the parts. The parts were delivered to Steve and he returned with them. Upon looking at the refrigerator and parts he said a part was missing and he would have to call LG. 6 weeks went by with me calling Steve and leaving messages he never would return. He never finished the job. Steve never replaced any of the parts or took them out of the boxes."

"They were very accommodating to My time. They called me immediately and arranged to come the next morning on time. The repair man had a challenging time Moving my refrigerator. He worked slowly and steady apologized for taking so long. My refrigerator stopped working he showed me that the compressor was fine. it was the fan needed to be cleaned. Their price was fair and they told me toward the end what the cost would be. I would definitely recommend them and if I need another appliance fixed I would surely call Them refrigerator stopped"

"I contracted the services of this company with the total coverage plan for my air conditioning and appliances, I did not see the real reviews before contracting and for two years I was paying on time and they don't want fixed my AC. Just said that I get $500.00 and that I fixed it by myself. It's the worts company."

"I ordered a part and ended up not using it as that was not the problem with the washer. They have a return policy, which I followed, only to be told I could not have a refund because the part appeared to have been attempted to be installed. This is not the case. In fact, the part was never removed from the box. They either sent me a used part or use this excuse to keep the consumer's money. Either way, it's a scam, they now have my $100 and the part."

"They charged $137.80 for literally a 5 minute visit and did nothing but turn the oven on and google the model # on his phone. I had already done some internet diagnostics beyond what they did. I asked him about testing the temperature sensors since this is what the error code pointed to and he said "I can't test them now because the oven is hot". So why wouldn't he have tested them before he turned the oven on? He didn't test anything. He just told me the parts weren't available and it couldn't be repaired. I could however deduct 1/2 the cost of the service call toward a new appliance at their store. Hmmm. Sounds like they just want to sell a new appliance since they put no effort what so ever into a possible repair."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The technician showed up for the diagnosis the day after I called and then required a credit card to order the parts and schedule the repair (total over 600 dollars, most of which was for the repair and not the part which cost under 200 dollars). However, they were totally unreliable. I was leaving for 2 weeks but no appointment was available the week before my trip. So I scheduled the appointment 3 weeks later. On the day of the appointment the website said the estimated arrival time was 9:30 AM. Nobody had showed up at 1 PM so I called their help number multiple times throughout the day and every time I called I was assured that the technician would be there before 5 PM. The last time I called was at 4:40 PM and while I was on the phone with the technician who continued to insist the repair person would show up, I received a text that the appointment was canceled (15 minutes before the close of the window). Nonetheless the technician said the text might now be correct and I would receive a call within an hour to update me. Nobody ever called. I had already provided payment for both the repair and the part so I rescheduled the appointment for the earliest possible date which was 4 days later. It is now 2 PM on that date and I have received no texts and nobody has shown up. I called the number for the support staff and got the same run around. I was told again somebody would call me within an hour to verify the time of arrival. I have been waiting but nobody has called. They insist there is no way to call the repair person directly and I just have to wait. I will never use this service again and I think it is a scam where they extract payment and then keep not providing the service."

"I ordered a part from this company for my dryer. They claim: 2 Day Quick Delivery! 365 Day Return Policy! Free Tech Support! I returned the unused part in their own packaging and they refused to provide a refund! Apparently, there's some hidden small print in their return policy that if you open the box and touch the product, that item is no longer eligible for a refund. They claim that the part showed signs of installation such as scuff marks. I asked for the part to be sent back to me for inspection by other professionals, but they refused because they disposed of the part. I've never encountered with such a scam company as this one and advise all to stay away from their misleadings! Good luck trying to get a refund from them, you're not getting one."