Get matched with top bathtub restoration pros in Rhododendron, OR

"Jason and team did really excellent work on our project. He had a good-sized team, he did a great job of supervising, they worked hard, and they completed the job when he said they would. High quality craftsmanship provided when that was required, and they were very conscientious workers and did everything with quality and timeliness in mind. We highly recommend them."

"I DO NOT recommend this company. The technician that came was very nice but it was his first day alone. He did not know how to remove the shower handle and in the process broke the handle and the valve (and also broke the drain when he removed it as well). Water shot out of the broken valve and he then flooded my second story bathroom and the kitchen below. He did not know where the water shut off valve was located. It caused over $5000.00 worth of damage to my house. I understand that accidents happen, but the owner was not at all responsive and actually never came to my house to talk with me or assess the damage but sent his manager instead. He never contacted me I had to contact him, multiple times. He drug his feet on getting insurance involved and over a month later I still have a completely gutted bathroom and a giant hole in my kitchen ceiling. And with all of this trouble and headache and time this accident on their behalf caused me, he wouldn't even offer to do the bathtub resurface for me. He recommended another company. At this point, I do too. Horrible customer service. We had it redone by another company who was quick and fantastic."

"this is my second review. I am totally confused by this company. If I could add to my first review I would. This is what happened: I contacted them to come out to a rental property to fix a run on toilet. They came out and I was told the toilet was fixed. When I received the bill months later it had been sent through my lawyer of my trust even though I had given them my address, they went online to find the owner of the property etc. So they did not keep a record of my address or phone number that I had given them. (this ties in later). On the bill it said, leaky faucet. I called them and said I wish they had called me when they were AT the property as there is always a fee to just show up - they could have fixed the faucet WHILE they were there. Tony (or Kyle, but I think it was tony) said so sorry and he would go back out and fix it and even throw in the faucet (that he has at the office) to make that up to me. I said well, thank you but will it fit that old sink? He said to email photos of the sink. I did. I then emailed many more times and called many times and never heard back. So I came in to angies list to right my first review. THEN Tony called. He apoligized and told me how many properties they manage well and they wanted to make it up to me. I had by this time ordered the correct faucet so they went out to install it at no charge. They sent a "bill" for $750 (but no charge) and it showed many other items they did for free that were kind of vague to me but I am not a plumber - like teaching the tenants how to use the kitchen faucet without it making a humming noise (I didnt know it did that or why). But I thought ok, good. It's all fixed. Then I emailed them again months later and reported that there was a leak in the basement and I sent photos of the leak of the pipes above the clothes washing machine to be very clear what work needed to be done. Tony wrote me back about what he suspects the leak in the basement is from and an estimate on the cost to clean out that pipe etc - I agreed and CC-ed my new (second floor) tenant so they could work out when to go back out and get access to basement. THEN my new tenant informs me the toilet is leaking. I check in with previous tenant and say, I thought that was fixed? - and I was informed "partly, the plumbers had said they'd come back out with some chain part but never did" - I reported this to Tony and said, while you are there can you also finish up the work on the toilet upstairs. He arranges a time with my tenant. I get the bill and it charges me again $175 to fix the toilet (now third time working in that bathroom and I was charged for the visit and the work twice but whatever, hopefully now the toilet is finally fixed once and for all). THEN i get the bill and it only mentions the toilet repair. No mention of the reason I had emailed tony - about the leak in the basement. I pull up the email to Tony and his response and send it to him and say, what about the lack in the basement?. - AND HIS RESPONSE IS: "The tenant didn’t mention anything and I personally entered your last service call to make sure we didn’t screw up" - I said, scroll down in this very email! He then offered to go back out and check the leak in the basement now. So three trips to fix the toilet. Got other random free stuff and now I have to call them out AGAIN to check the leak in the basement that has been now going for 2 months...What more can i do to be clear? I honestly think they are trying to do a good job but have ZERO office staff and their communication lines in the office and also between the office and the men on the site are terrible. They have no communication with the guys they send out there. I'd LOVE to find a reliable plumber but I don't know how to help them anymore. I literally can't be any clearer. UPDATE: One year later the toilet was not working AGAIN. Some issues. It was never fixed. I called Sutherland Plumbing and Shawn replaced the toilet. UGH."