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"Burnett is absolutely dependable in quality, price, and service."

"We had a phenomenal installer named Nick Garcia who got our install done quickly and we are very satisfied. Our kitchen looks like something out of a magazine. Thank you Nick Garcia."

"They built a sunroom, (if you want to call it that) that has and is making we and our dogs sick. The glass and windows are cheap and do not insulate in the summer or winter. The sunroom is built real cheap and the windows or sliding glass provides no insulation, however the biggest problem is they put the PTAC ac/heater on the floor where it sucks up dirt and dog hair into the unit from the inside and most of the PTAC unit exposed to the outside practically laying on dirt sucks in dirt, leaves, pollen, insects, & mice. That stuff from the outside migrates into the unit from the outside (see pictures). It is filthy as it was laying on the outside dirt. Champion sent one or two guys to look at it and they said, ;they never seen a unit that low, but they have done nothing to fix it. In the meantime, you can not turn on the PTAC unit for AC or heating without having dirt and stuff blown into your eyes. I have had to purchase a large tupper ware plastic bowl so I can dip my eyes into the water to clear out the dirt and stuff in my eyes. My border collie lab died of allergy & respiratory issues. The dirt that migrates from the outside of the unit via the back grill of the PTAC unit gets into the sunroom as well as the unit sucks in dirt from the bottom of the unit on the inside. The glass table on the inside gets coated with dirt as well as the tv on the table that is ruined coated with dirt. I am getting ill from this Champion sunroom and they wont do anything about it. The Champion has a lot of hype, but their product to me is horrific. I have had to use a high powered Toro blower to keep the sunroom clean, but it still shoots dirt in my eyes and into the room. The windows & cheap wall material provide no insulation from heat & cold. I dislike companies that stonewall & do not back up their work. I will be happy if they modify that side of sunroom and move the PTAC unit above to be at least three feet above the floor. I ask them to do that at their cost. I challenge Champion to do the right thing and relocate their PTAC unit at least three feet higher for the health of our family & pets. WHY IS MY CRITICAL POST on this Champion sunroom constantly removed from reviews???? How many more are removed?? I was told by a website/o developer than it is possible Champion hires an outside firm to REMOVE any negative posts it dislikes"

"project not complete will review when done"

"Brett and his team did fantastic work! The quality of their craftsmanship exceeded my expectations, all for what I felt was a very fair price. They were professional, efficient, and incredibly friendly."

"Fast. Job done within 3 hours of when I first called. Thank You"

"Product is good getting in touch with the person is not good customer service is horrible ."

"First, let me state that I believe Burnett to be a good company. When the right crews are doing the work, I believe their finished product to be satisfying to the customer. I do not like writing a review that is unsatisfactory and I am normally very easy to please as a customer. I was apprehensive in who to choose for installing siding on my home. I gave it a lot of thought and decided to go with Burnett due to positive reviews. I knew I was going to be spending more money to go with Burnett but it was important for me to have the assurance of quality work performed. On the third day of the installation, I found out on my own investigating that the installers put in my vented soffit over my existing wood without opening up any holes to vent to the attic. When I asked the installer what they do to vent the air, he told me “we cut out holes in the wood.” I then asked him why he didn't do that on my home. He said nothing. At this point, I contacted the sales manager I had been working with. I told him that I had issues with the siding installation. He was unfortunately ill so he could not assist. However, he did say he would refer this matter to another employee. I waited over 24 hours and received no contact from Burnett. Meanwhile, the questionable installation was still being performed. I then contacted Burnett again and finally received correspondence back. I was told they would remove the first crew and bring in a second. The sales manager apologized for being out of work and mentioned that he would have been on site several times to check their work and speak with me. The second crew was like night and day. They were very professional, quick in their work all the meanwhile maintaining quality. They took off the fascia of other parts of the house and vented the attic in which the first crew did not do. After they were finished, the gutter install was scheduled. This third crew was fantastic and friendly and did a great job. My main issue outside of the first crew, was a communication deficit on the part of Burnett. Although I understood that the sales manager was ill for a while, I never received another phone call from the sales manager ever again. The last time we spoke, was when he told me he was getting another crew to my home. He could have called me while the second crew was on site and asked if the install was any better. I had to make all the efforts to have any semblance of communication. The only contact I had was with the on site crews. Clean-up issues were really never my concern as I realize you will find pieces from the installation scattered around your home no matter what the effort. However, I had to spend about 3 hours picking up large pieces of old guttering, large cardboard boxes, many cigarette butts and a large amount of fragmented aluminum trim. I shouldn't have had to make such an effort to get communication from Burnett to address installation concerns. I also did not see any managers stop by during the installation process. Hopefully, my install was not what is typical from Burnett and I would say that if anyone goes with them, the odds are good you will be satisfied with hiring them, just as long as they solve their communication problems during the installation as well as after. I had planned on them coming out to do some exterior doors, but after this job I will not go with them again."