Renewal by Andersen

Great services for the update system for you guys today I will be there soon always a few things to do that ok baboons 8

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The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost.

I would not recommend this company to my worst enemy. Unprofessional, zero integrity and the poorest customer service I have ever experienced. From start to finish, I experienced the most atrocious customer service imaginable. The 'customer service liaison' left me in lurch for nearly 6 weeks when I reached out to introduce myself, the salesman never followed up either. They do not care about building relationships; they only care about selling windows at an astronomical price with zero courtesy or consideration. They claim to 'leave things better than they found them', these are their words. This is also a false promise as their installers left nails and trash all over my home and destroying the weatherstripping on my front door, they also helped themselves to opening my yard fence and not reclosing it so my dogs were able to escape due to their negligence. I was told the install would be a 1-day job and they would finish by 4 or 5 PM. These installers did not leave my home until 11:30PM when they said they would be returning in the morning! There was zero communication about this, it was just assumed I would have to deal with it. I could go on forever with all the issues I had with this install. So so disappointed in my experience. DO NOT USE RENEWAL BY ANDERSON!

Good

great

Wonderful job. Doors kept the heavy rain out during our recent storm.

Great with the service

I hired them to replace my windows. Great folks!

Great experience and workmanship

ccc

Amazing job done

Philip Kimber and Eddie Rodriguez and crew were very good and paid attention to all the details. Very high quality windows and service. We could have gone with cheaper windows but I feel that this was a good choice . These will last us the rest of our lives.

Good

They did a great job Quick and efficient.

Great work

They found some rotten wood. Repaired it all for same price . Really nice guys did the work. Jeffo, mike, John , cook. Thanks!

Very helpful and informative. Great customer service before, during and after.

They had to come back twice but the problem was corrected.

very nice! tried to help me as much as they could to get me in my price range. couldn't get financing.

End result was great. Had issues with contractor recommended by this business to do the work they needed done before they could complete he project.Ended up adding a couple of thousand dollars to the project that was unexpected. Had to write a letter to the president of the company to get a response in the middle of the project due to the confusion. Project took several more months to complete than expected due to the poor communication.

My windows look absolutely fabulous! I am considering purchasing more windows.

All around good experience. An end cap needs to be replaced. Love the shower, workmanship, good company with good people, and they stand on their product with lifetime warranty.