Renewal by Andersen

We have had the pleasure of working with Renewal by Anderson of Eastern Washington, whose crew (Jeff R., Tanner S., Micah R., Daniel R., and Luis G.) worked to build out and replace a bay window and replace 8 other windows. They were professional and courteous the entire time they were here. We will be working with them in the future to replace the rest of the windows that need done. They were definitely not the cheapest to use, but the quality and workmanship is definitely worth the money.

The install crew was top notch at their work, left my home spotless, and also did a great job communicating with me. I paid a premium and the windows and the expert crew were premium to match. If you can qualify for the zero percent financing and plan to stay in your home a decade or more, hiring Renewal is a great investment. Really great outfit, very professional. My window are beautiful, inside and out!

No

great work from the pro

Very satisfied with choice product, and there was good advice in areas of uncertainty. Once the installation was completed, Renewal Andersen gave a quick and thorough walkthrough and inspection.

Great

Fast service

Well done

Installers, Cody Reck and Micha Roberts did an excellent job of removing and installing a 12 ft sliding glass door and also replace a kitchen door with Andersen Renewal doors. They were prompt, did a great job and cleaned up after themselves.

project not complete will review when done

It all was so easy and everyone was so professional!! The installers were quick and friendly and left no mess! I would highly recommend them for your windows!!

Great services for the update system for you guys today I will be there soon always a few things to do that ok baboons 8

They have been excellent so far.

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The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost.

I would not recommend this company to my worst enemy. Unprofessional, zero integrity and the poorest customer service I have ever experienced. From start to finish, I experienced the most atrocious customer service imaginable. The 'customer service liaison' left me in lurch for nearly 6 weeks when I reached out to introduce myself, the salesman never followed up either. They do not care about building relationships; they only care about selling windows at an astronomical price with zero courtesy or consideration. They claim to 'leave things better than they found them', these are their words. This is also a false promise as their installers left nails and trash all over my home and destroying the weatherstripping on my front door, they also helped themselves to opening my yard fence and not reclosing it so my dogs were able to escape due to their negligence. I was told the install would be a 1-day job and they would finish by 4 or 5 PM. These installers did not leave my home until 11:30PM when they said they would be returning in the morning! There was zero communication about this, it was just assumed I would have to deal with it. I could go on forever with all the issues I had with this install. So so disappointed in my experience. DO NOT USE RENEWAL BY ANDERSON!

Good

great

Wonderful job. Doors kept the heavy rain out during our recent storm.

Great with the service

I hired them to replace my windows. Great folks!

Great experience and workmanship

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Amazing job done

Philip Kimber and Eddie Rodriguez and crew were very good and paid attention to all the details. Very high quality windows and service. We could have gone with cheaper windows but I feel that this was a good choice . These will last us the rest of our lives.