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"We wanted a backup generator for our house. For living in an industrialized area (Dayton), we lose power about as often as many 3rd world countries. When the power goes out, we can't get water (we have a water well in B'creek), we can't get heat (even though it's a gas furnace), and hot water (we have a power-vent gas water heater), among the other normal electric things in the house. I had no idea where to start to get this process going. Out of frustration, I simply called Bonham Electric, since they installed Kohler generators (I preferred those over Generac). Jeff Bonham himself, came out to the house in November 2020, checked our house, did a full electric load calculation (I was wanting a whole house generator - 18KW), explained to me what was needed, and advised me on what size generator was needed and also strongly suggested two "load sheds" for the stove and A/C. (These load sheds hold off power to those two components for 5 minutes after the generator kicks in to reduce the initial power load to the generator, allowing it to "catch-up" with everything else before those items turn on - HIGHLY recommended!) I also asked for a new electric panel, since mine had the older "Push-Matic" breakers. They're difficult to find and expensive if you CAN find them when one breaks or you need an additional circuit run in the house. Jeff advised me it would take until May 2021 before they could get the generator installed due to supply issues under COVID. He quoted me a price of $12,400, to include all equipment, the concrete base for the generator, the plumbing changes (gas line run for the generator), all inspections, and the labor. We agreed and paid half the cost up front. May 2021 arrived and I received a call from them about a week before they arrived. The day of the install meant we were without power for the better part of the day (about 5 hours - we fully expected this). Levi and the other guy that was sent with him worked diligently through the whole process. I offered each of them soft drinks or water and even offered to get them lunch since they worked right through lunch! They denied it all and kept at their tasks. The plumbers (NewPath Plumbing) arrived about an hour and a half after the electricians showed up. They did a full gas line calculation to make certain the gas supply to our house would support the generator along with our other gas appliances (Jeff estimated it would since he's done estimations on probably a couple thousand generator installs). After that was done (about 20 minutes) they set right to work installing a flex-line that exited to the outside, about 4' from the generator. This was somewhat of an ingenious solution instead of running large "hard" pipe through our basement from one end to the other. Within minutes, that flex gas line was run through the basement and connected with a shutoff to the house supply line! No joke! They also worked through lunch, and denied my offering of any drinks! By about 3:00PM we had power restored, a new breaker box installed with new breakers, a new transfer switch installed outside, new power lines run into the house from the meter to the breaker box, a new gas-line run to the generator, and the whole reason for this work - a new generator. Levi and his co-worker from Bonham explained the operation of the generator, what was done, how it was connected and asked multiple times through the explanation if I had any questions. He was really thorough, not to mention very polite! The same applied to both NewPath Plumbing techs that were there too! They were ALL courteous, well informed about what was needed, and explained when I asked Q's about the process as they went along. I tried to back off and let them do their work as much as possible. About 10 days or so after the installation, the plumbers came back for the plumbing inspection (which was done "virtually" by phone with the inspector). About a week later the electrical inspection came up and the electrical inspector showed up physically. We passed both inspections with flying colors. While Levi was here for the inspection, I asked him to change the day of the "generator exercise" to a different day, since the original time set interfered with meetings my wife and I typically have, while we work from home. He changed that within a couple minutes and asked if I had any other Q's. Nope. Real live test: DP&L had people trimming trees along the power lines in our back yard and through our neighborhood. About a week later while my wife and I were working in the house and about 1:30PM, the power dropped. I saw my monitors go black and the room light go off. I looked at my wife and said we just lost power. And just about the time I finished that sentence, the generator kicked on and power came back up! Dang, that was sooooo nice. About 10 minutes later, I walked out on our back patio to see what was going on and I heard a loud POP. That was the transfer switch putting us back on line power. The generator continued to run for a few more minutes to cool down and then shut off. Everything worked as advertised and perfectly! I HIGHLY recommend Bonham Electric to install a generator for you. If they're this good for an install like this, I would trust them with all your electric needs. Outstanding work. It's all neat, clean, works perfectly, and their employees are enjoyable to work with!"

"It went perfectly, the installer were wonderful and the job went smooth."

"Online repair. He has helped me in the past and I cannot say enough nice things about him. The next day I had a tiny issue and he responded immediately. Thorough. Thank you!"

"Very professional and knowledgeable. Father, master electrician, and son were friendly, kept us informed as the work was being done what to expect. We moved from a fuse box from 1960 to a breaker panel. We also had some additional work done upon request. Work was done in less than two days. We highly recommend the Collier team. Jim and Caroline, Dayton"

"Very Reasonable! Had them install outlets in garage and basement. They arrived on time and completed the job I a few hours. I look forward to using them again in the future."

"I lost power to an assisted living memory care unit that I manage about 11pm last night. I called the 24 hour emergency line for Reliable and Ben answered. When I told him what was going on, there were no other words than absolutely in on my way to help, even though or building was almost an hour from his home. When Ben arrived he understood the delicate nature of the folks in our building and went to work immediately. After a bit Ben realized our problem couldn't be fixed by him as it was a missing leg of power through AES. I called AES and was told they would dispatch someone out. This is typically the point in which most electric companies would wish you luck and move on. Ben however stayed, met with AES to diagnose the problem, and then once the problem was resolved walked the entire building to ensure everything was safe and working correctly. Almost forgot that this was now 3AM in the morning. Ben, thank you for going above and beyond to ensure our residents were safe, you are one of a kind!"

"It went pretty nicely, the installers did make a few adjustments for me, and made recommendations that were good ones."

"They did a great job and have a nice work."

"The electrical and plumbing was good"