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"So far, so great! From the crew to the service team in the office, everyone has been super. I am so pleased with how the basement looks, and the quality and thoroughness of the work product makes me think it should outlive me! The crew arrived exactly on time. The foreman explained everything they would be doing, step by step, and answered all of my questions as we walked through my basement, and around my house. He was knowledgeable, patient, and with an easy manner that made him very approachable - I could ask anything (and I had a lot of questions) and he took the time to talk to me. He's great, and an asset to the company. The supervisor was excellent. He's clearly experienced, and that expertise and professionalism shows in the efficient way he worked through the project, and he looked after me and my house like I was family. I didn't interact much with the crew, but they were friendly, and in good spirits - which makes me think they like their jobs, too. And the job finished exactly when the foreman said it would. I do have follow-up questions (there's a lot to absorb, and I should have written things down), but I am confident that OSW stands by its work, not to mention its warranty. Thank you thank you thank you. This was a big, expensive project, and I feel really good about my decision to go with OSW."

"Matt and his team did an excellent job installing the egress window. They were knowledgeable and we have had no issues with the window or our foundation after the installation. We now have peace of mind knowing our basement apartment is up to code."

"I wish I had hired them first! I hired another company to fix my moving bowed and shearing basement walls. They were primarily a waterproofing company, but said they had the solutions to my issues. 3 months after they were complete, my walls cracked and shifted again. (Note, in the attached photos, the patchwork quilt on the walls was the OTHER company.) OBA fixed my issues the correct way. And they were great at every step. The work crew Caleb, Delontae, and Dylan were fast, efficient, and cleaned up when they were done. Caleb made sure to explain what was happening as they did the work and ask if I had questions. The work was thorough, and I feel good about it. And even better, they'll be out in 6 months to ensure everything is working as it should and make adjustments if needed."

"Had Betts Structural Engineering come and look at the foundation of a house we were in contract on. Josh came out and was professional and informative. He informed us the foundation was failing and explained what needed to be done. He throughly explained everything and told us how we could do it ourselves for much cheaper than a contractor could do it. In the end he saved us from a long and expensive process if we proceeded with the house."

"They did an excellent job on my basement they were professional and polite. They cleaned up after the job. They kept me informed as they did the work."

"done a good job stayed late to finish"

"RPH did a great job doing a temporary fix on my front steps. Ryanne did great work and my steps were done with care and fit my budget nicely. Thank you again for a wonderful job."

"We started by talking with a local contractor about the project and got a quote but was uncomfortable with using him because of no references or insurance. We decided to use Angi's and selected Sampson and Sons Concrete due to the high reviews also that he was a bonded and insured contractor with 5 star Angi ratings. We met the contractor Rick Sampson at our home, liked him and worked with us while we established a design, colors, patterns etc. for the project. He eventually provided the attached contract and we agreed to proceed at a quoted price of $5400.00. There were several delays in starting project due to his other work and weather, but it was finally started around June 12, 2024. The initial grading and compacting was done first followed by a concrete pour around June 18, 2024. On the day the walkway was poured (Name Removed) had 3 others working with him. I spoke with one of them who seemed to know what he was doing and asked about sealing the walkway. He said it should cure for about 30 days before sealing then make sure no rain gets on it for at least 2 days. That evening I noticed the step risers were very thin and poorly finished. I planned to ask Rick about them on his next visit. The next day Rick was back working on the walk, I saw him pulling the forms. Later that day my wife informed be he had already sealed the sidewalk, asked for final payment and left? We noticed the walk had his boot prints sealed in dust/dirt under the finish coat along with multiple areas of rough/porous pull outs caused by lifting forms from concrete without enough release agent. I sent (Name Removed) a text to not cash the final payment check until he got back with me and corrected the problems. I told me we had torrential rain that fell on the sealer within 2 hours of application and the finish was not acceptable. He assured us he would make it right, but did cash the final check anyway. During the next few weeks he did bring a more experienced worker to our home and he assessed the problems. They decided to hide the riser defects with an overpour of concrete in a brick pattern. Also decided to use a chemical wash to remove sealant and boot prints from walk. They planned to sand the porous areas before coloring and resealing the walk. Eventually they did the work, saying they were done about August 20th. No correction was done to the porous areas and the remaining parts of walkway were covered with a slurry of sealer and coloring in an effort to hide the boot prints they could not remove with cleaning. The experienced worker told me his original pour crew didn't have enough experience with stamped concrete causing the finish problems. They left me some additional sealer saying to keep putting in over the porous areas and coloring to help seal it and hide the prints. I told them another worker had said the walk should cure for a month and no rain for two days, they said with the type of sealer they used that wasn't an issue. On the day they finished we had rain again over the work they had just done. As the sealer dried we noticed the boot prints were starting to leach back up to the surface and become visible again, and the porous areas remained open and started collecting dirt. I sent Rick a text on August 28, 2024 along with several photographs of the problems that had returned. He said he would get back with me on August 29th by text and that is the last I have heard of him. On October 10th, 2024 I texted him again saying it has been 42 days, still no reply. I then used the Angi number and left him a voice message to call but he did not. While waiting to hear from him, I contacted the Deco Crete business who sells the products used on my project and they said the only way to restore the walk from these types of problems would be to sand blast it, then recolor and seal it. I was provided a contact named Bill at Concrete Doctors. I called him and he confirmed the walk would need sand blasted then colored and sealed. His verbal estimate for that work was $1750.00. I have been more than patient working with Sampson and Sons Concrete and only used them because of the Angi recommendation for them. Initially they were cooperative but as it became apparent their mistakes could not be corrected; they stopped trying and left me paying the full cost-plus repairs. That isn't acceptable and I need your help to resolve this matter."