Ohio Basement Authority

Brian Cieszkowski was my technician, he was prompt, knowledgeable ,and addressed my concerns. He formulated a game plan for what is needed overall, and addressed the immediate issue. He is a hard worker and listened to my concerns, I would highly recommend him and OBS to friends and family.

Ken, Richard and Clarence were timely and professional, and did a thorough job. A+

This replaces a previous unfavorable review. Ohio Basement Systems returned and repaired the brick porch foundation wall.

Alex was wonderful. I highly recommend him. He was competent and professional. He explained what he was doing and why he was doing it.

These guys worked a miracle. My kitchen floor was sinking into my basement. To set the jacks and beams for the floor, Rocco, Sean, and their crew had to crawl back four feet, through an area that had only about a foot of clearance and that was mostly blocked by an HVAC system. Then, they had to excavate manually so that they could pour concrete support for the jacks. The crew completed the job in a day and a half and were courteous, professional, and polite throughout. I highly recommend them for any foundation repair project.

Good service , Delbert was very professional and detailed.

Installer, Chris Shewell sized up the installation and found a way for smooth install. Others could not do the install.

Steven, Earl and Brian did our repair today. Great service. Efficient and professional. Thanks for a job well done!

Fine Larry was very friendly was and explained every thing and Richard was very good too . Stayed to finish

Work went great. Crew was great to work with.

Everything went so smooth and they showed up on time and everything looks great

Very well from salesman to final inspection. And so far a dry basement. All I could ask for.

Basement waterproofing. The crew they sent me was very courteous, and friendly. They did a great job and the price was right. I would highly recommend this company.

Initial work was done well; however, I had a finished side to the basement. While I was told they would cut the wall at an appropriate height for a chair rail to be installed when re-sheetrocked, the quality of the wall and stud removal left something to be desired. Now a few months later I have a leak in the dehumidifier. I called and was told they could have someone look at it in a week: unacceptable. I would not recommend.

Basement waterproofing , Will be done within the next week. It will be guaranteed for life time of the house,. I am totally at ease over this project..

They Said it was a ONE Day Job, it Started Friday an it is Now Tuesday an they are not Finished an I finally Got a supervisor to come look at my job today an his Comment was this is not what we are about ,I'm sorry this happened,, But never an offer do refund any money for Wasting peoples Time an **** poor Workmanship an the Dehumidifier was flooding into my finished part of my Basement, the Electrician placed an Electrical box under a water drain,, not very Smart, He did not put my panel box cover back on an maid one **** of a Mess with Sawdust all over my personal Property, an Clothes,, the Sump drain was leaking an they Pulled my Drainage plumbing out from the wall to install the sump Drain an caused it to leak,, Umm Fail.. the sump outside Drainage is very ugly/poorly installed an sticks out of the Ground 3 1/2 inches so you cannot mow over it,, The Basement steps where lifted an pulled on so may times they are now in need Structural repairs so No one gets hurt in the future,!!, Their Management team seem to have a Communication Problem as they Do not reply to you an all you get from anyone is we are going to have a meeting an get a Plan together,, Well you do this for a Profession,, I suggest you Get your **** TOGETHER,, Your Customer service Sucks, an you seem to Not want to give refunds For **** poor work an Wasting Peoples Time an their Vacation days wasted an **** poor Quality Control... I was to have my Other house done for a lot more Money, Not gonna Be Using you for this Job an I will reach out to All my Veteran Friends an inform them NOT TO USE YOU,,,!!! I've SINCE had more issues Sump pump blowing fuse,, they recommend a $1100.00 Battery backup SYSTEM, THEN IT'LL TAKE 3 MONTHS TO INSTALL.. I I had to install a French drain to get the Water away from my Foundation as they only put it 10 feet from the house an it just kept running back into the house,, during my Drainage install I found THEY/ THIER CREW boke my downspout drain tile an never fixed or told me,,, I've called an text NO NE WIL CALL ME BACK....

Technician showed up on time and completed work in a reasonable amount of time. They wear booties over the shoes and make sure to clean up well before leaving.

my garage had a major flooding issue, they installed French drains around the perimeter and tied the line into a existing well i have on my property, they did a great job and cleaned up after themselves. Now I no longer have puddles making their way through my garage every time it rains, excellent work. i would do business with them again.

After financing was approved, they failed to schedule work for over 4 months… when they finally got me on the schedule, they did about 2/3 of the work requested, eventually forcing a separate contract for the remaining work, because they submitted the half-done job to the financing company as complete… The work is quality, but the business practice and sales/service decisions are severely lacking…

Excellent job. Came back quickly to resolve a leak issue!

Work went well. Not sure if it was engineered correctly. Didn't lift the floor as planned.

It went great from Matt the sales men to Brett and his crew and Sean Z. And his crew they all were great professionals.They went over everything and always made sure to ask me if everything looked great which it always did they did a wonderful job

Went smoothly Crew were friendly and efficient

Have slight minor issue which they are taking care of I’m very happy with the response

Very well only minor complaint is that they could've been more tidy. The guys tracked mud all over my carpet and entryway, some cement specs were dropped randomly in the driveway. Otherwise it was a timely job and I appreciate the urgency.