Norwegian Wood

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I rejected this provider .

see above

SEE ABOVE

The company was courteous and attentive to my needs and schedule. I was not able to monitor the work beyond the first day to meet the crew and they were in and out is the time agreed upon. My building manager complimented them after they were finished, said there was no smell. My floors looked beautiful when the job was done. I am writing my report now because I want to hire them again.

The job was perfect. It was very well done and the company is oriented to giving high quality customer service. They wrote me emails and we talked on the telephone every time I needed something clarified. They were excellent and very helpful for us. They did a terrific job, did what they said they would do, and did it in a timely manner. They gave me an estimate and held right to it. They cleaned up well when it was all done.

It went well, which can largely be attributed to their great customer service and professionalism. A lot of the credit goes to Zuba, the project manager, who did a fantastic job of managing the project. As I vetted contractors, she was helpful in explaining all the steps necessary and being responsive to all of my questions. She even suggested masonite to put my appliances on and purchasing sliders, since they would be temporarily stored in another room. During the actual work, I was called a week later to choose the stain. The workers did a great job with the floor and also did a good job of not causing any damage to my building or bothering any of my neighbors. Zuba continued to be patient and helpful throughout the entire process and graciously touched up a section of my floor that was scratched by my mover. I would highly recommend Norwegian Wood to friends and relatives. I would also use them again for future work.

Could not have gone better. Referred me to a better supplier than others had done, whose products and knowledge are leagues above any other. Priced the job very reasonably. All the workmen involved were good, pleasant and punctual. My contact Gad and the office staff were realistic, helpful, returned calls promptly and held my hand when I got anxious - and even made me laugh. They even managed to shorten the timetable for me at the last minute as a small gap in their schedule opened up and they moved some of their crews around. Unfortunately I have no more floors to redo otherwise I'd call Gad again.

I have used Norwegian Wood for other floors in my building and have always had great results. I called to schedule the work a week or two in advance, and everything went as planned. Norwegian Wood's management and crew are superb: reliable and professional, highly skilled and experienced. They were courteous and thoughtful, covering walls or cabinets where necessary - and no dust! They were super organized/efficient. The floor turned out beautifully.

Floor was uneven with gloss spots. All furniture was not replaced; lamp shade was broken.

They do great work. They are very responsive to questions, they fix problems as they come up, and in our experience they never tried to increase the price. In fact, we requested some changes and still there were no price increases. They are not inexpensive to start with, but they are fair and you will get what is promised at the promised price. Zuba is very, very helpful on the telephone (she helped us clear up a couple questions along the way). It was a pleasure working with this company, and we love our new floors. We highly recommend this company.

THE SERVICE IS ABSOLUTELY GREAT. I WAS PLEASED WITH THEIR WORK. THEY WERE COURTEOUS AND EXCELLENT. THEY WERE RELIABLE, AND I AM VERY HAPPY TO RECOMMEND THEM TO PEOPLE. THEY ARE AN AWESOME SERVICE.

THEY ARE THE BEST COMPANY I HAVE EVER WORKED WITH. THERE WAS ABSOLUTELY NO DUST RESIDUE. EVERYTHING WAS CLEANED UP WHEN THEY WERE FINISHED AND THE FLOORS LOOKED BEAUTIFUL. THEY WERE EVERYTHING I COULD EVER ASK FOR.