Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Floor Cleaning and Waxing
About us
Since 1988 Norwegian Wood has provided expert hardwood flooring services to the New York Tri-State area. We work directly with homeowners, renters, designers, architects, management companies and we sub-contract for many of the larger General Contractors in the New York area. Our business has been built almost entirely by word of mouth from hundreds of satisfied customers who are enjoying their beautiful wood floors.
Business highlights
37 years of trusted experience
Services we offer
Hardwood Flooring-installation, refinishing and repair.
High Prices, prepare for that.. they charge extra for everything possible, from insurance to material.. I don't know anything about the quality of their work since I didn't hire them,, i found come else to do the same sanding job for 1/3 of what they quoted me.... so....
Description of Work: I didn't hire them
Rating Category
Rating out of 5
$2,200
Response from Norwegian Wood
[Member name removed], This is harsh and the F is just wrong. We can't find you in our system so I assume you were quoted pricing over the phone. Should we not charge for material? Or, include the premium we pay for excess liability insurance (which is only for projects where the building mgmt requires it). We are happy you found someone for 1/3 our price and we hope you are very happy with the end result. We would appreciate it if you would take this review down. We are a small business that employs approx. 20 of your fellow New Yorker's. No one should see an F as the first post on Angie's List - especially for pricing - which is relative. Thank you.
Judy P.
08/2015
5.0
flooring contractor, hardwood floor
+ 0 more
I selected Norwegian Woods after getting 3 estimates, because of the personnel. Everyone was helpful and responsive and positive. the work went exactly as planned, and as outlined on the work schedule which they provided, and the floors are beautiful. I would use them again, and I recommend them unreservedly.
Description of Work: The existing floors in my apartment were removed, subfloor repaired and patched where necessary, and new white oak floors installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Response from Norwegian Wood
Thank you so much for your positive review of our work. You were a pleasure to work with and we hope to be of service in the future.
Louisa A.
07/2015
5.0
flooring contractor, hardwood floor
+ 0 more
The process was seamless from assessment of the damages, materials, repairs needed, scheduling, and deposits through completion of the job. The demolition team came on the date and time specified and removed all trash efficiently. Then the installation team came in, replacing the sub-flooring and flooring with beautiful, high quality, oak flooring. Everything was fitted and matched expertly. Finally, the finishing crew came in and did an exceptional job of matching the color and sheen of the original flooring. I would dare anyone to be able to tell the difference between the 110 year-old original floor and the repaired areas. When molding was damaged during the repair (unavoidable), Norwegian Wood replaced the molding at no extra cost. The office staff was efficient, professional and pleasant. The estimate was exact. The time line for work and completion was exact. This was a wonderful experience from beginning to end and I would definitely use Norwegian Wood again for my flooring needs.
Description of Work: Norwegian Wood removed damaged sub-flooring and oak flooring from my 110 year old limestone. They installed new sub-flooring and new white oak flooring and matched new flooring to existing floor. They replaced floor saddles and shoe molding as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Norwegian Wood
Thank you for your wonderful review of our work. We are so happy you are pleased with everything from start to finish! You were a pleasure to work with and we hope to be of service, if you need us, in the future!
Ralph T.
06/2015
5.0
flooring contractor
+ -1 more
These guys did a great job on my floor. They were professional and friendly. Work came it perfectly. We are very happy with them and will certainly use them going forward for any repairs that are needed. Since they had just done a lot of work only a month prior, they did not charge me for this new damage.
Description of Work: They repaired a section of the floors that were damaged.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Norwegian Wood
Thank you so much. We truly appreciate such a positive review. You were a pleasure to work with. We look to forward to being of service in the future.
Steven W.
06/2014
3.0
flooring contractor
+ -1 more
I received a quote from NW to replace flooring due to water damage. NW was the first quote I got and sent to my insurance company, they told me the rates were very out of line for the job to be performed, I then went to several others who all had much quotes. This is a response to NW's comment - I'm not sure why you think my remarks are "disparaging", I did not write anything negative about the NW's quality, customer service or workmanship which are all subjective. My comment was just related to the price quote to replace floors, my ratings were positive around interaction with your firm. My insurance company were the ones that advised me that the price was not in line and they would not pay, that what prompted me to go to other companies for quotes and received considerable lower quotes. Maybe your quality would have been much better, I don't know (although I am happy with the work that was eventually done) but fact is that the price was much higher than what my insurance company thought was reasonable and when I went out to others your quote was higher, thats all I'm stating in this review. Also, this review was written b/c I Angies List followed up with me numerous times to write a review and I finally did it, I guess one year later.
Description of Work: Requested quote to replace flooring due to water damage.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$15,000
Response from Norwegian Wood
We provided you with an estimate in 2012 for sanding and finishing and you did not do the work with us. If our prices are so high we are curious as to why you asked us to come and give you another estimate to replace your floor. In August of 2013 we provided you with 2-estimates and broke down our all of the pricing for you. We also provided a second estimate for small repairs. We are also curious as to why - almost 1-year after we provided the estimates you would leave such disparaging remarks. We are a reputable company in business for almost 25 years. We employ over 20 of your fellow New Yorker's. This review is just wrong and should not be on Angie's List.
Emily A.
03/2014
5.0
flooring contractor
+ -1 more
We had a three inch difference in the floor, and they leveled that. They were excellent. They were very good. They were very professional and knowledgable. We get a lot compliments on our floors and we would definitely use them again.
Description of Work: They pulled up our old floors and put down a brand new floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Response from Norwegian Wood
Thank you very much for your kind words. We are thrilled you are happy with your new floors and our work. We hope to be of service in the future.
Bernard G.
03/2014
5.0
flooring contractor, hardwood floor
+ 0 more
The contractor did a beautiful job, but they are not cheap.
Description of Work: Installed a white oak floor in an approximately 14 by 14 room.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Laverne L.
10/2013
1.0
flooring contractor
+ -1 more
I don't plan on calling them again.
Description of Work: I just joined and I called this provider for the first time and they told me that there is a $1800 minimum. I told them that they should stated that in their ad, so that people don't waist time calling them for small jobs. The person who answered the phone tone wasn't pleasant either.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Norwegian Wood
I am sorry [member name removed] felt I was not pleasant on the phone. As I recall [member name removed] got upset with me when I told her we have a per job minimum and I explained it is due to labor, the number of visits required to complete the work for a very small job. She then told me we should add this info to Angie's List and I told her I would consider it. We hope she found a company that completed the work to her satisfaction.
Noel L.
08/2013
5.0
flooring contractor, hardwood floor
+ 0 more
This is my third job with Norwegian wood. I've always been happy with them. They're not cheap but they're not expensive and they're very good.
Description of Work: Old parquet floor was torn out, sub-floor was repaired, noise barrier was installed, and new parquet floor was installed and finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Lorraine K.
08/2013
5.0
hardwood floor
+ -1 more
An excellent and very professional experience.
Description of Work: Refinish kitchen floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
JOSEPHINE P.
08/2013
5.0
hardwood floor
+ -1 more
They were fine. They did the work as requested. They cleaned up and didn’t leave a mess. I had no complaints about them.
Description of Work: They refinished my hardwood floors.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marian L.
05/2013
4.0
flooring contractor
+ -1 more
I called them for a price quote. they immeicately gave me a ballpark figure which was way too high and I never used them.
Description of Work: They were too expensive so I never used them.
Rating Category
Rating out of 5
responsiveness
5.0
Pam F.
01/2012
5.0
flooring contractor
+ -1 more
We did not use this provider since we were looking for someone who could save our parquet floor rather than replace it. They were very responsive, came quickly for an estimate, and seemed very knowledgeable about the alternatives. Their price was at the top of our estimates, but that was not a deciding factor..
Description of Work: Provided estimate.
Rating Category
Rating out of 5
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Norwegian Wood
Hello, Thank you for your kind words. We are sorry you decided to work with another wood floor contractor but we hope you are happy with the results. We are a little confused though and we are hoping you can help. Our estimate to you was to repair the floor not to replace it and to sand and finish. Did we not convey that properly in writing? We would like to know as we would like to avoid a situation like this in the future. Please advise and thanks very much.
Veronica B.
01/2012
5.0
flooring contractor, hardwood floor
+ 0 more
It went very well. I called and wanted them to use "green" products. They spent a lot of time working through the options (even doing research) in order to give me the best choices. They were concerned both about quality and the toxicity. They were intelligent and so pleasant.
Description of Work: Removing carpet and refinishing floors on stairs, hallways and bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
theresa I.
10/2011
3.0
hardwood floor
+ -1 more
On the phone I sensed some annoyance when I asked a lot of questions after receiving the estimate. I think their estimate was extremely high.
Description of Work: They did an estimate for refinishing one room and replacing the flooring on another.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Janice G.
05/2011
5.0
flooring contractor
+ -1 more
I have done a lot of renovating and have worked with many sub-contractors. Norwegian Wood is my favorite! I have used them for many years when I need floor work done, and they have never disappointed me. In this case, they came to repair and refinish an old wood floor in an office area. They made special arrangements so that the floor would be finished and dry by the time a new tenant was moving in, and the floor looks absolutely beautiful.
Description of Work: Norwegian Wood repaired, sanded and refinished a small office floor, and installed shoe molding where needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Norwegian Wood
Thank you so much for your kind words. You are always a pleasure to deal with and we hope to be of service in the future.
Emily A.
03/2011
5.0
flooring contractor, hardwood floor
+ 0 more
They were very professional and did an excellent job with our floors. I was very impressed with the men who came to our co-op and did the work, they were very friendly and were willing to pull up part of a room when we noticed that one of the floor boards was off color (it was purple).
Description of Work: Took up old floor, installed plywood to level floor, installed new pre-finished floor in 2 bedrooms, living room, dining room, hallway and entry way.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Mutaba H.
11/2010
5.0
flooring contractor, hardwood floor
+ 0 more
Never did any work but I will be calling them very soon.
Description of Work: The representative came out to give me an estimate and he was professional and seem to know his craft well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Norwegian Wood
Thank you Member. We hope to hear from you soon. We just looked at your estimate and please know if you book your work with us we will extend a 5% Angie's List discount to your invoice. We hope to have the opportunity to be of service.
Noel L.
11/2010
5.0
flooring contractor, hardwood floor
+ 0 more
I spent $1600 on that service. They did a great job. This was the third time that I used them and I have always hired them back because they do everything the way it is supposed to be done.
Description of Work: I used Norwegian Wood in April or early May of this year and they refinished the floor of my apartment.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Norwegian Wood
Thank you for your kind review of our work. We are very pleased that you are happy with your floors past and present.
Michael B.
11/2010
5.0
flooring contractor, hardwood floor
+ 0 more
Their work was very good quality. They provided very good customer service and follow up. They were highly professional. They may be a little more expensive than others, but they have high quality work.
Description of Work: I hired Norwegian Wood to do floor refinishing and new floor installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Veronica B.
10/2010
5.0
flooring contractor, hardwood floor
+ 0 more
At the start, they spent a lot of time with me discussing the best approach. When I told them that I basically had no idea what I was doing, they spent a lot of time discussing what options I had, and sent me home with homework! When I told them I wanted to go as "green" as possible, because of sensitivities of my children and myself, they were really helpful. I pushed them to go as green as possible, and they really worked with me. They didn't just give me what I thought I wanted, but took the time to explain what in fact was best for me. They were honest, responsive, and I would definitely use them again.
Description of Work: They ripped up carpets in rooms, hallways and stairwells. They then refinished the floors with very "green" materials, at my request.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Norwegian Wood
We are happy you are please with the service Norwegian Wood provided. We also appreciate the time you took to leave your comments. We look forward to the opportunity to be of service in the future.
Janice G.
09/2010
5.0
flooring contractor, hardwood floor
+ 0 more
They did a spectacular job. They matched the color that I wanted exactly. They did a beautiful finish. It was raw wood after someone had rebuilt my entire stair case. They have also completely replaced wood for my floors, stained, and finished them. They are among the best contractors that I have ever had. I have used a lot of contractors because I have done a lot of renovations. They are extremely professional and experienced. They might be a little more expensive, but I thought it was fair because their work is so good. Highly recommend them.
Description of Work: I hired Norwegian Wood to stain and finish wood for five flights of stairs and four landings.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Norwegian Wood
It was a pleasure to be of service and we appreciate your kind words about our company. Thank you.
Harold M.
08/2010
5.0
flooring contractor, hardwood floor
+ 0 more
I started knowing nothing about floors. I ended with exactly what I wanted, on time, and on budget. I highly recommend this company. From the first call with Zuba, I knew that I was dealing with professionals.
Description of Work: Removed carpet, sealing off other areas of the house; finished hardwood floors and stairs with Low-VOC, green finishes; consulted extensively; installed moldings.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Norwegian Wood
Thank you for the great review. We are happy you are happy and hope to be of service in the future.
Luke S.
08/2010
4.0
flooring contractor
+ -1 more
They seemed fine. Their quote seemed reasonable.
Description of Work: Norwegian Wood gave us an estimate for flooring about two months ago.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Graham A.
08/2008
4.0
hardwood floor
+ -1 more
I did not choose these guys for my project. Their estimate for refinishing 600 sq ft of hardwood floors was over two times the next highest estimate. I had them in competition with 4 other floor companies. The company I eventually chose did an amazing job for 30% of the Norwegian Wood estimate.
Description of Work: 600 sq ft of hardwood floor sanding, staining, and refinishing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Norwegian Wood
THIS IS AN INTERESTING POST AND WE WOULD LIKE TO KNOW IF THE RESPONDENT CALLED US TO DISCUSS. FOR A WOOD FLOORING COMPANY THAT DOES HIGH END WORK NORWEGIAN WOOD IS CONSISTENTLY IN THE MIDDLE OF QUOTE RANGES. WE ARE NOT USUALLY THE HIGHEST QUOTE AND WE ARE NOT USUALLY THE LOWEST QUOTE ONE MIGHT RECEIVE. WE WELCOME THE OPPORTUNITY TO SPEAK WITH RESPONDENT TO CONFIRM HE/SHE IS COMPARING APPLES TO APPLES WHEN IT COMES TO PRODUCTS USED, CUSTOMER SERVICE, THE SCOPE OF WORK ETC.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Floor Cleaning and Waxing
FAQ
Norwegian Wood is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Norwegian Wood accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Norwegian Wood does not offer free project estimates.