Get matched with top central vacuum installation pros in Seabrook, NH

"Ryan Boulanger was quite professional and comfortable to work with as he did the annual maintenance review of my Alpine burner. He explained the work he needed to do and what he did with knowledge and understanding and helped me to understand. Thanks for your work, Ryan."

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

"Could not have been a worse experience. Hired to replace door hardware (knobs and hinges). Simple job for anyone. I was told by owner that "they'll make everything perfect ". Expected a few hours...it took two guys four hours by which time I just wanted them out. Checked things as they were working and pointed out multiple problems along the way. English communication was clearly not working. They did not know how to adjust doors by bending hinges (the correct way) and instead pounded on the door jams and sunk visible three-inch screws into one to adjust it. The front door was the worst and needed the doorknob hole enlarged by 1/8 inch. The solution was to use a Sawzall on both the knob and deadbolt holes - I wish I could attach photos here!! Ruined the door. It can never have a standard round knob again because of the hack job. Told owner, scheduled appointment. He didn't show and didn’t respond to texts. Small Claims Court is next to replace the front door. Don’t hire!"

"Really appreciate the help we received. We had an emergency and they were able to come out to help us quickly and resolved the issue for a fair price. Would definitely hire again."

"I would highly recommend this company! They were prompt, on time , very informative throughout our service! The price was very reasonable and response time was great! I would use them again!"

"DeSantis heating saved me over 8000 dollars. A previous company told me I needed a new furnace after 15 minutes DeSantis repaired it on the existing furnace costing me 79 dollars."

"Had an issue with my a/c unit leaking water and I called granite state refrigeration they had this nice polite guy named Keenan come out and he fixed it in no time!!! Amazing thank you !"

"Joe, the AirCo sales representative, was very professional. He actually asked for my feedback on priorities for a new boiler. This was important to me because the boiler sits below our family room, and the noise level of the boiler was as issue. His proposals listed several boiler options, based on heating efficiency, which were competitively priced. The installation was run by Steve, who was able to fit in the installation the next week. Steve, and his crews, were punctual and courteous, and the installation went smoothly. It's only been a week, but I am very pleased with my Bosch boiler, the quality of the work, the price paid, and the timeliness of the installation."

"We recently switched our provider of propane to Palmer Gas & Oil and have been extremely happy with the process. Both Michelle and Kim were great on the phone, setting up our account, determining our needs, scheduling our installation and answering our questions. During our site survey it was clear that Michelle was quite experienced and made the next steps easy. The removal of our old tanks and installation of new ones went just as planned. Rick R and Nate arrived right on time and greeted us with a smile. After checking all of our gas operated appliances to be sure they worked properly, we sat down and talked with Rick about safety. While we’ve had propane for a number of years we weren’t aware of several things that he told us about. We just purchased a gas detector, something we hadn’t heard of before. It’s a great feeling to know that we made the right choice switching to Palmer and look forward to a long and pleasant relationship with the company."