NextGen Aire

Heating and Air Conditioning

About us

Founded by Matthew Girouard, NextGen Aire, LLC is an elite HVAC company that dramatically improves our customers comfort by providing top level education, integrity and honest solutions. We integrate the best technology with an industry leading service experience to provide tailored home comfort solutions to our customers. We have a team of experienced and certified technicians who are knowledgeable about the latest technologies and techniques in the industry. We are trained to diagnose and fix problems with HVAC systems quickly and efficiently, using the best tools and equipment available. We have strong customer service policies in place. This includes being punctual, respectful, and transparent with our clients. We offer flexible scheduling and emergency services to meet the needs of our customers. Our comfort team believes in a consultative sales experience that focuses on building a relationship with the customer and understanding your needs and challenges. It involves actively listening to the customer and asking questions to gather information, rather than simply trying to sell a product or service. We focus on helping the customer identify their goals and offer customized solutions that meet their specific needs. This may involve making recommendations, providing demos or product samples, or presenting options for the customer to consider. We also stand behind our work with industry leading guarantees.

Business highlights

9 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Emergency Service General Diagnostics Gas Service Oil Service Electric Heating and Cooling Service Heat Pump Service Ductless Service All Installation of Heating and Cooling Equipment Mitsubishi Ductless

Services we don't offer

We do not work on window air conditioning systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.8
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-9 of 9 reviews

Jason G.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
Really appreciate the help we received. We had an emergency and they were able to come out to help us quickly and resolved the issue for a fair price. Would definitely hire again.
Description of Work: Investigate and resolve leaking HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie R G.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
The owner is committed to running a business you can depend on. He listens to any concerns, and gives a fair price for his services. There is a big team now, but I feel the owner still is very involved in making sure quality service is maintained.
Description of Work: I needed an A/C repair and I received an immediate response with scheduling information on a hot day. I have a service contract with the company and it was a good decision. The technician came, assessed the problem, and went to get the part needed even though it was near evening. He finished the whole job same-day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Katherine R.
03/2023
5.0
heating & air conditioning/hvac
  + -1 more
Amazing job! Technician showed up on time, Angel was so profesional and had our system reset and running how it’s supposed to in no time!! Thank you NextGen Aire!
Description of Work: New heat pump reset

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Julie M.
12/2022
5.0
water heater repair
  + -1 more
They were very good and very prompt. They did what they were told to do. Very helpful, kind and considerate.
Description of Work: They replaced 3 hot water systems in our house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from NextGen Aire
Thank you very much for taking the time to write a review! They mean everything to us!

Diane L.
10/2022
5.0
heating & air conditioning/hvac
  + -1 more
Talked to Matt the owner one very hot Sunday in June when my A/Cs were not working. I had my regular folks tell me it was shot and had a leak. Matt sent his team out on Monday and the A/Cs were up and running in about 40 minutes. There was no leak. They worked beautifully all summer. My neighbor's went out this year - her unit was about 5 years older than mine. I gave her NextGenAire's contact info and she just replaced her unit. She is very happy with the price and service.
Description of Work: Get my A/C Units Working

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Glen M.
01/2019
3.0
heating & air conditioning/hvac
  + -1 more
They called, and left a price quote on my voicemail, which O appreciated. But it was not for the 79.00 advertised when I signed up for Angie's list
Description of Work: Oil furnace- annual maintenance

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$259

Response from NextGen Aire
Hi [Member Name Removed], We are very sorry to hear about your poor experience with us. Unfortunately we did miss a detail in setting up the deal online to state this was only available for gas heating systems. When we spoke on the phone, I actually remember stating we had it listed. But after receiving your review, we did notice it was not as originally stated. If you would like to call us back, we would be happy to provide the 79.00 tune-up on your heating system as claimed. We will be making a fix to the deal for future customers, but please reach out and we will take care of you. Thank you for taking the time to review us and we hope we can provide better services for you and others in the future.

Carol T.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Matt is Mr. Professional. Upon calling him to set up an appointment, I received an email verifying the appointment. Matt was right on time. When he entered our home ( this you won't believe) he put on shoe covers! Who does that? After the job was completed, he reviewed everything that was performed. There were no extra charges, the charge was exactly what was quoted. His communication skills were excellent. I will call upon him again- no doubt.
Description of Work: Yearly Oil Burner service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William B.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Matthew responded very quickly to my call and showed up promptly thereafter. He was very professional and worked diligently to get my boiler working again and the heat restored to my home. He was able to diagnose the problem rather quickly and fixed the issue, even going so far as to explain many of the parts he had to replace and made me feel very comfortable that my unit was running efficiently when it was all done. I would highly recommend NexGen Aire and plan to call Matthew again for future issues. Fast, efficient, and affordable.
Description of Work: Boiler was not firing and had no heat or hot water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NextGen Aire
Thank you Will! It was pleasure working with you and happy to hear you were happy with the service!

Heather D.
09/2018
5.0
heating & air conditioning/hvac
  + -1 more
Matthew’s service was nothing short of amazing from start to finish. He quickly responded to our unique needs in regards to our boiler, proudly promoted his services and immediately scheduled us an appointment that fit our time frame and work schedule. He was knowledgable and courteous. We will not hesitate to use his services in the future as well as recommend him to all our family and friends.
Description of Work: Boiler Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from NextGen Aire
Thank you very much [Member Name Removed] for taking the time to leave NextGen Aire a review. We appreciate the opportunity to help! Let us know if their is anything else we can do in the future!

    Contact information

    31 South Hunt Road, Amesbury, MA 01913

    http://www.nextgen-aire.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    NextGen Aire is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    NextGen Aire accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, NextGen Aire offers free project estimates.
    Yes, NextGen Aire offers eco-friendly accreditations.
    Yes, NextGen Aire offers a 5% senior discount.
    Yes, NextGen Aire offers emergency services.
    Yes, NextGen Aire offers warranties.
    NextGen Aire offers the following services: Emergency Service General Diagnostics Gas Service Oil Service Electric Heating and Cooling Service Heat Pump Service Ductless Service All Installation of Heating and Cooling Equipment Mitsubishi Ductless
    We do not work on window air conditioning systems.

    Contact information

    31 South Hunt Road, Amesbury, MA 01913

    http://www.nextgen-aire.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed