Get matched with top water and smoke damage repair specialists in Lake Toxaway, NC

"I recently had my crawl space encapsulated by Peter (Gilman Restoration), and I can’t say enough good things about the experience. From the very start, Peter’s customer service was amazing—he was friendly, professional, and really took the time to explain everything to me. The work itself was top-notch. You can tell he takes pride in what he does because everything was done with care and attention to detail. Plus, the whole project was finished on time, which I really appreciated. Overall, it was such a smooth and stress-free process. If you’re looking for someone who does quality work and truly values their customers, I highly recommend Gilman Restoration!"

"Andy was super responsive and was able to quote me and do the agreed upon work all within a couple days. Most responsive of any of the companies I contacted (over 5 different companies called)."

"If he comes knocking after a fire; all I can say is run fast and long. Do not deal with these leeches. Too mad to say what I want so my wife will go into specifics. My insurance will advise against their use, so call your insurance before you make the mistake of hiring their services."

"I had water damage from a loose sump pump value during President's Day weekend. They responded expeditiously and a crew was in my house within the hour. However some of the work completed was unnecessary and really expensive. I asked ahead of time to be provided with an estimate and they didn't comply. My basement includes a living room, and 1 bedroom. The water damage was located in one area yet they removed ALL doors, 10 to be exact, 2 feet of drywall, baseboards, carpet, and a porcelain sink! The doors didn't withstand water damage yet they were removed. When I asked the technician about the door and sink removal his response was, "the insurance will pay for the replacement." They charged my insurance 16,000 dollars! Please don't go with this company unless they provide you with a quote before they start the work. "

"Excellent job very helpful answered all of my questions."

"Shade and the team have been amazing working on getting rid of existing mold as well as installing a vapor barrier. Our house is small and older AND we were on a budget. I know we were not their biggest job by a long shot, but they worked with us and treated the job with the same time and care as the biggest job. They even noticed a leak coming from the bathroom pipes that was part of the moisture problem and helped fix that. Bonus points for getting to meet LLama the cheweenie on the job!"

"On May 25, 2022 I spoke to a representative of the Mold Test Company and explained that I had recently inherited a property and had not been lived in for quiet some time and was beginning the restoration process to make it livable again which included having a mold test completed. I was quoted $499 for the complete test in addition to a $50 deposit that was required to confirm appointment. I made it clear that I currently lived over 4 hours away from the property needing the test but we agreed upon a date and time that worked for all parties. Deposit was paid over the phone for confirmed 11am on 5/29/2022. I arrived at the property at 10:40am yet the technician called me about 15 after 11am to inform me the he was 15 minutes away. Arriving at church 11:30. We walk through the property and he gives me some information and points out a few things and then prepares to set up his equipment only to realize he would need a generator to complete being that the home isn’t occupied and has not been for quite some time, there is no electricity. I point out that I was not informed the equipment needed electricity although I mentioned the property had been closed up for years when making the appointment. As the expert and professional this should have been clarified prior to confirming appointment or taking payment. Technician informed that he had a generator but it wasn’t with him and he lived about 2 hours away so the appointment that I had driven 4+ hours to make would have to be rescheduled. It then took almost a full week for someone to return and follow up about this issue in which the solution suggested was to Mail this company the keys to my property to conduct the test in my absence and hitch was a red flag because I don’t know them for one and if I’m not there to see them test my property how do o know they’d even travel back to my property and complete a test instead of just telling they did and charging $499. I refused to send my keys and instead asked for a refund of my deposit. I was told he would submit my request and ended the call About a month later I still had not received my refund or any communication of it so I called and after several attempts spoke to someone who informed me that my refund request was denied because the technician said I refused services at the door and something else about canceling rescheduled appointment when nothing was every rescheduled to begin with and service was not completed bc technician did not have the necessary information equipment. I total LIE over $50. My $50 that I work hard for and have already been more than inconvenienced over. I have tried multiple time to remediate this issues but I just keep getting shuffled around to leave voicemails and no answers about my money. This is extremely unprofessional and unreasonable. I will follow up with the BBB and CFPB as well. Unacceptable and should be removed as a reliable referral from Angi"