Get matched with top wood stove inspectors in Jamestown, NC

"Would give 0 stars if possible. The overall process with this company was a nightmare! In the first meeting was led to believe that this was a large company.. come to find out they only had 1 employee and used subcontractors to install. To list the initial problems: Wrong equipment ordered and installed Wrong refrigerant used compared to agreed upon quote Work until after midnight No way to install air filters Time promised - initially was told 1 day… but became 2 weeks Upon mentioning these issues, the price was adjusted to match the frustration - and was promised that they did not do business this way. Hired them for a second phase of our overall install project - only ran into the same kinds of issues - never shows up when promised, always running behind, don’t do the promised work. Overall - an absolute pain to work with! Even today, came to finally fix the original air filter issue - but took the old grate and added hinges instead of fixing as promised. DO NOT HIRE!"

"Ricky and his coworker were awesome. Can’t wait to have them do more work for me. Very reasonable and professional! Thank you again Ricky!"

"Mike was prompt, respectful and very professional. He quickly diagnosed the problem with the refrigerator/freezer and got it fixed and working properly again Highly recommended"

"I used them all the time they do the semi annual check ups installed new heating units last year. They're easy to work with."

"Good job! Thanks for the tips and good service."

"The whole experience seemed overwhelming from day one. Never would have dreamed the process was so difficult to complete. The permits to apply for ,the inspections to deal with. True Tech made the entire process bearable. Very professional and respectful company to have on your side. Would use them again anytime and every time. Well done!"

"The “Comfort Specialist”, aka highly trained salesman, Jared Reeves was very professional and informative. He even came to my house on a Sunday to quote a new AC/furnace system, and he answered several texts with additional questions I had before signing the quote into a contract. The contract laid out, in very clear terms, what equipment would be installed and the labor involved. Unfortunately, that is where Jared’s communication stopped, despite his (and Eanes’) promise to make anything that wasn’t done correctly on the install or the equipment, made right. The day of install started early at 8am and ran long to 9:30pm. I was home the entire day, and I checked in several times to see how the progress was going. The installers were great, but I did have to question (and convince) them to replace the drain pan when they informed me they were not going to put in a new one. A new drain pan was included on the signed quote/contract, as the original was rusted in several spots and clearly needed to be replaced. After convincing them to do that, I noticed that the new return plenum and furnace drop which was included on the signed contract was not being done. When I questioned that, I was told that it was not included on the punch order. Jared (the salesman) and I specifically discussed the new return and plenum during his visit, as the inside of the original return/drop was quite dirty and dusty, naturally and perhaps the M-word (moldy). I did not feel the installers cut corners, but the new return and drop box promised by Jared and included in the contact were a hard “no, that wasn’t part of the plan” from the installers. I sent Jared a text immediately to inform him, but I did not ever hear back. The sale was done, and so it seems was he (despite sitting in my dining room with his sales pitch, promising that anything not done right would be made so, on his dollar if needed). I emailed Jared and Eanes Customer Service several times over the next week, and I got zero reply. I asked for a refund of the cost of material/labor on the return/drop that was in the contract and not fulfilled. Updated as of 7/30/2024 All issues have been resolved."

"Excellent work"

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."