J&J Appliance

Appliance Repair, Appliance Repair - Small, Appliance Refinishing,

About us

Appliance not working? If we can't fix it, it's not broken! Our expert technicians are ready to help. We have been trained by the best and can help you with any large home appliance repair except refrigerator freon issues. You will love our passion for customer service and exceptional work. Call or message now to schedule your service.

Business highlights

Family Owned & Operated

Services we offer

Appliance repair and installation- washer, dryer, microwave, oven, stove top, other refrigerator repair, dishwasher, oven hood vent installation Specializing in Samsung and other brands

Services we don't offer

Refrigeration


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects

Reviews

5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.8

Filter reviews by category

Showing 1-22 of 22 reviews

Lincoln F.
09/2024
5.0
appliance repair
  + -1 more
Fantastic work - came on time, was helpful and personable, and reasonably priced. Will definitely hire again!
Description of Work: Repairing a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donna J.
08/2024
5.0
small appliance repair
  + -1 more
Quick and respectful response. Fixed the problem instantly.
Description of Work: Cleared the drains.
Rating CategoryRating out of 5
Yes, I recommend this pro

Erica U.
08/2024
5.0
appliance repair
  + -1 more
Refrigerator repair went well
Description of Work: Removed Ice that was freezing the fan and keeping the fridge from cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim H.
07/2024
5.0
appliance repair
  + -1 more
Excellent. Justin was pleasant and extremely fair with his price. I would recommend him to anyone. He showed up when he said he would, diagnosed and fixed the problem quickly.
Description of Work: Washer Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara D.
07/2024
5.0
appliance repair
  + -1 more
Fantastic! Justin fit me in at the end of the day and took care of the problem. He was very professional as well as friendly. He shared some pointers to assist me if I had further problems. I would work with him anytime!
Description of Work: Appliance Repair on Refrigerator
Rating CategoryRating out of 5
Yes, I recommend this pro

Shirley S.
07/2024
5.0
small appliance repair
  + -1 more
Great Ty for coming out
Description of Work: Just came to look at it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Dan W.
06/2024
5.0
appliance repair
  + -1 more
Technician was friendly and did good work. Great price and service
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Trish M.
06/2024
5.0
appliance repair
  + -1 more
Awesome !!!professional, efficient fair prices
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Kerry B.
06/2024
5.0
appliance repair
  + -1 more
Justin was wonderful! He was extremely committed to working on the problem and fixing it. Would highly recommend.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Laura G.
05/2024
5.0
appliance repair
  + -1 more
Justin was super! Professional and competent. Found the problem on my washing machine and solved it quickly. Very fair pricing as well. I would recommend Justin to anyone and everyone for skilled work on appliances.
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Virginia C.
04/2024
5.0
appliance repair
  + -1 more
Justin was very professional and polite. He did a good job on our dryer repair. He made time to come to us on a Friday afternoon - determined that a new belt was needed, then ordered it and returned to install it Monday morning.His pricing was very reasonable - I would definitely call him again.
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Sara S.
04/2024
5.0
appliance repair
  + -1 more
Justin was great and responded same day to my quote request. He was able to come look at my dryer the next day. Communication was great letting me know when he was enroute, and he quickly identified and fixed the dryer issue. I would definitely reach out to him again for any future appliance repair needs.
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul U.
04/2024
5.0
appliance repair
  + -1 more
Went well and fixed problem.
Description of Work: Freezer drain clogged
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark A.
04/2024
5.0
appliance repair
  + -1 more
Justin contacted me bright and early for a washer that suddenly stopped spinning. I requested feedback from Angie’s List at 1 am. So the quick response was appreciated, as I needed to know if it could be fixed or if I needed to buy a new washer ASAP. He showed up at the appointed time, texted upon his arrival, was pleasant and diagnosed the problem and fixed it. My wife who was away for the last few days will now be happy that we still have a working washer!
Description of Work: washer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

JERRY N.
04/2024
5.0
appliance repair
  + -1 more
Justin was very professional and did a great job. I would definitely hire him again for another job.
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael R.
04/2024
5.0
appliance repair
  + -1 more
Justin did a great job. Cleaned the condenser coils and determined that a faulty light switch was keeping refrigerator from accurately cooling. Replace the light switch and also help me replace. An old lightbulb in the freezer compartment with a new LED bulb. He was efficient, courteous, and a pleasure to work with. I would definitely hire him again.
Description of Work: Appliance Repair- SUB-ZERO Refrigerator
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan W.
04/2024
5.0
appliance repair
  + -1 more
Wonderfully, very quick, efficient. Justin was very polite and knowledgable in his work.
Description of Work: top and bottom icemaker repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret B.
04/2024
5.0
appliance repair
  + -1 more
Great service
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Billy W.
04/2024
5.0
appliance repair
  + -1 more
Great... After going with 2 different companies with no success. I am very pleased with J&J getting the job right the first time. This is the only appliance repair company I will use and Recommend
Description of Work: washer drain pump
Rating CategoryRating out of 5
Yes, I recommend this pro

Deb S.
04/2024
5.0
appliance refinishing, appliance repair, small appliance repair
  + 1 more
Job went very well, had to remove the old broken microwave and replace with a new one. It did not take as long as I thought. Very neat job.
Description of Work: microwave installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary R.
04/2024
5.0
appliance repair
  + -1 more
Excellent, our service man Jason did a superb job, fast efficient clean great attitude. We definitely ask for him again
Description of Work: refrigerator repair

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Kelley U.
04/2024
5.0
appliance repair
  + -1 more
Professional and super fast repair!
Description of Work: ice maker replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from J&J Appliance
thanks

    Contact information

    Located in, Burlington, NC 27215


    Service hours

    Sunday:
    9:00 AM - 10:00 PM
    Monday:
    9:00 AM - 10:00 PM
    Tuesday:
    9:00 AM - 10:00 PM
    Wednesday:
    9:00 AM - 10:00 PM
    Thursday:
    9:00 AM - 10:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 10:00 PM

    Licensing

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small,
    Appliance Refinishing,
    TV Repair

    FAQ

    J&J Appliance is currently rated 5 overall out of 5.

    Sunday: 9:00 AM - 10:00 PM

    Monday: 9:00 AM - 10:00 PM

    Tuesday: 9:00 AM - 10:00 PM

    Wednesday: 9:00 AM - 10:00 PM

    Thursday: 9:00 AM - 10:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 10:00 PM

    J&J Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, J&J Appliance does not offer free project estimates.
    No, J&J Appliance does not offer eco-friendly accreditations.
    No, J&J Appliance does not offer a senior discount.
    No, J&J Appliance does not offer emergency services.
    No, J&J Appliance does not offer warranties.
    J&J Appliance offers the following services: Appliance repair and installation- washer, dryer, microwave, oven, stove top, other refrigerator repair, dishwasher, oven hood vent installation Specializing in Samsung and other brands
    Refrigeration

    Contact information

    Located in, Burlington, NC 27215


    Service hours

    Sunday:
    9:00 AM - 10:00 PM
    Monday:
    9:00 AM - 10:00 PM
    Tuesday:
    9:00 AM - 10:00 PM
    Wednesday:
    9:00 AM - 10:00 PM
    Thursday:
    9:00 AM - 10:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 10:00 PM