About us
Business highlights
10 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Our Recent Projects
Photos of past projects
Reviews
4.89 Reviews
Filter reviews by category
Showing 1-9 of 9 reviewsRobert F.
07/2024
heating & air conditioning/hvac
+ -1 moreGood job! Thanks for the tips and good service.
Description of Work: Initial check out of HVAC system on new purchased home.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$215
LaTonya G.
03/2021
heating & air conditioning/hvac
+ -1 moreGreat Mr. Kirk answered all of our questions and fixed our pump and our tank that went out on our Boiler. Will definitely hire again.
Description of Work: Heating
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Virginia B.
02/2021
heating & air conditioning/hvac, heating oil companies
+ 0 moreFirst, I'd like to apologize in my late response. The whole operation was totally awesome on my first talk phone call to the last day of service! Even changed my fuses!
Description of Work: Relay for furnace.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
SHANNON B.
11/2020
heating & air conditioning/hvac
+ -1 moreTechnician was prompt and very thorough and helpful. Definitely will use again.
Description of Work: Heating and Air Conditioning
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$135
Pegah H.
11/2020
heating & air conditioning/hvac
+ -1 moreIt was really great.
Description of Work: They repaired my AC unit, changed the thermostat and put freon on it.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$200
Robert M.
11/2020
heating & air conditioning/hvac
+ -1 moreThe were great and really good. They make sure that the unit was working properly.
Description of Work: They put a new AC unit.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Jeffrey K.
11/2020
heating & air conditioning/hvac
+ -1 moreThey were a bit pricey. They came out and charged me double for what they quoted. They did not resolve the issue on my AC unit.
Description of Work: They cleaned my AC unit.
| Rating Category | Rating out of 5 |
|---|
$260
Response from Empire Heating & Air
Tom M.
10/2020
heating & air conditioning/hvac
+ -1 moreVery quick and professional response from the company. Tech Curtis responded quickly, arrived on time, very knowledgeable, diagnosed the issue and repaired immediately. Would definitely hire again and recommend!
Description of Work: repair AC unit
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Empire Heating & Air
Cortney A.
07/2020
heating & air conditioning/hvac
+ -1 moreThe guys at Empire are very prompt and extremely knowledgeable. They were also able to come out the same day I called them, no other company was. Their service fee to come out is also much cheaper than Eanes, Webb, and John's. Will definitely be using again!
Description of Work: AC stopped working
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
Contact information
4866 Pliney Farlow Rd, Trinity, NC 27370
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Heating Oil,
Natural Gas Lines,
Gas Logs
FAQ
Empire Heating & Air is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Empire Heating & Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Empire Heating & Air offers free project estimates.
Yes, Empire Heating & Air offers eco-friendly accreditations.
Yes, Empire Heating & Air offers a 10% senior discount.
Yes, Empire Heating & Air offers emergency services.
Yes, Empire Heating & Air offers warranties.
Empire Heating & Air offers the following services: At Empire Heating & Air, We offer a wide range of services to all needs of HVAC repairs or replacing parts, or new systems. We have quality trained service technicians to diagnose your system in a timely manner, and at a fair price! We service all brands and styles of equipment, from A/C, Heat Pumps, Gas Furnaces, Oil Furnaces, Repair and replace duct work. If you are looking for Quality work and a honest and fair price HVAC company, you came to the right place. Give us a call today at 336-471-5715 for a free quote on new HVAC installation.
Don't see your need on our list of services? Give us a call to further discuss your needs!
Contact information
4866 Pliney Farlow Rd, Trinity, NC 27370
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day