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"UPDATE: My previous review still stands from a couple years ago for that specific plumber only - but my most recent experience has been a nightmare. Will never recommend this company ever again. They definitely have changed since my last experience. Not only did the plumber they sent (12/9/24) not do anything to make any effort to clear a clog ( I won’t be petty and provide a name, even though I should) - after signing agreements and I asked if I should pay now -he said I probably should so he could get started - I know I should’ve just sent him on his way, but wanted to get this fixed (astronomical for what was -or in this case wasn’t done- and was told that prices had gone up a lot since my previous experience). He also had to inform me that normally they send the new guys to do this type of work ( implying unclogging drains was beneath his “expertise “). Then proceeded to tell me he was convinced it was a collapsed drain (after snaking the drain for less than a few mins)and that I probably had water flooding under the foundation said he needed to get a hold of their camera guy to be sure - he went to his truck to call him came back in, about 20-25 mins later to tell me he couldn’t get a hold of their camera guy and left a message for him. He then said he would try one more time with the snake - did the same amount of effort as the first time and said we would have to wait until he could get a camera down there and that we would have to let the drain dry out a bit so it would probably be the following week. Packed up his stuff and said I should call him in an hour to see if he heard from the camera guy (why should I do the calling for follow up??) When he left, he seemed to struggle backing out and damaged our lawn (have security camera footage). I called the company the next day and was sent to voicemail (left a message that said I had some concerns but didn’t leave a lot of detail) and was told that I should hear from someone that day - I did not. Called the next day and was told by the supervisor of the phone people that the phone person should have told me it was 24-48 hours before a manager would respond and she would not allow me to speak to anyone else. I did not hear back from anyone in 72 hrs, so I called back and then was told that the manager was out (conveniently). I gave up calling them and called another plumbing company who fixed the issue in a short amount of time (no collapsed drain, just a good ol’ clog). Decided to call Len the Plumber one more time ( 12/23/24) 2 weeks AFTER my original call and was told that there was a note in my file that said the mgr did call 3 days prior to this call (there had been no conversation or missed calls or voicemail received by me - so either he called a wrong number or this was a lie) and in the notes the mgr (Brian, I was told by the phone person)stated that I was told about the pricing and that was it. Not sure where he got his information of what he thought my issue was, since I didn’t leave a lot of info when I spoke to the phone people other than it was frustrating to be told I would get a call in 24-48 hrs. This last phone person said she would send an email to all managers with my concerns and would hope someone would assist. No response. (12/28/24). Think twice before using this company. It has changed ownership twice since the original owner- history has shown as ownership changes in companies , so do priorities and not to the benefit of the customers."

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

"Chris L did an outstanding job. His professionalism, friendly manner, plumbing expertise and everything else I cant recall at this time is way beyond anything I have experienced with any other workers we have worked with. Absolutelty Fantastic individual ty Dennis & Donna Tolley"

"I had a plumbing issue that I thought would turn into a major headache, but Mahon Plumbing made the whole process smooth and stress-free. They arrived on time, quickly diagnosed the problem, and had it fixed before I could even make a second cup of coffee. They were professional, knowledgeable, and even gave me a few tips to avoid future issues. The pricing was fair, and there were no surprises on the bill—just great service from start to finish. If you need a plumber who knows what they’re doing and won’t leave you with a mess, I highly recommend Mahon Plumbing. I’ll definitely call them again for any future plumbing needs!"

"Nathan Eagle was wonderful to work with. I had quotes from other companies including one that gave me a multi-page contract with all kinds of exceptions so one really didn't know the final price, and then I received a quote from Eagle. Gave me understandable quotes that included all I needed. Due to our new septic not being at least 100' from our well, he changed his quote to install a BAT septic system per Baltimore County. His second quote was more than I wanted to spend, but the county had a grant program with funding available that paid for most of the cost of the new tank and its installation. He was usually available when I called or texted. A hard-working person who's actually hands-on."

"Installed radon filter without any issues or hassle."

"First class in every way. Our special thanks to Foreman Rob, Dante M, Corey G, Brandon C., and Justin. They were very courteous and professional in every way. All projects were nicely done, completed as planned, and clean up was complete. Rob, Dante, Corey, Brandon, and Justin are outstanding representatives of JES and do great work!"

"Ty was the reason we chose Home Genius. He did a thorough job in his inspection and made us comfortable that they were going to follow through. Dylan and Jesus kept us in the loop during the project which was appreciated & Leos crew executed to perfection. We highly recommend and are thankful."

"Very professional and knowledgeable from the beginning. I got a few estimates and felt this company was the one that would enable me to sleep well at night. That means everything."