Basement Systems USA, Inc.

basement waterproofer, basement contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Basement Systems USA, is your local, family owned contractor for Basement Waterproofing, Sump Pumps, Basement Finishing, Foundation Repair, Mold Remediation, Crack Repair, Radon Testing and Radon Mitigation, Egress Windows and Egress Stairwell, and Crawlspace Encapsulation too. 100% FINANCING AVAILABLE and free estimates. We have been in business for 25 years and have five star ratings with Google, Yelp, and the BBB. Winner of the 2021 BBB Torch Award for Market Place Ethics and finalist for the 2022 International BBB Torch award for Market Place Ethics. CONTACT US NOW BY CALLING 1-800-768-6745 OR EMAIL US AT info@BasementSystemsUSA.com

Business highlights

26 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.890 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
9%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.7
Showing 1-25 of 90 reviews

Jonathan M.
05/2023
5.0
Installed radon filter without any issues or hassle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian B.
02/2023
5.0
Terrific company. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff k.
02/2023
5.0
Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

wilhelmina f.
11/2022
4.5
The entire team was very professional, from Keith Miller, the inspector, to the office workers, to the workers who arrived at my home. The team arrived on time and finished sooner than I expected. Clean up was great, no mess left behind! We've had some major rain storms in my area and my basement is still dry! The prices are great. I had the same type of basement work done in '97 and was surprised to see that what I paid Basement Systems was not far off from what I paid back then. Great work, great team, great price.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,300

Donna H.
10/2022
5.0
Had basement windows installed. Great job, explained everything. The windows were the original ones. They covered the floors and the basement steps, cleaned up everything afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave W.
10/2022
4.5
Excellent work. Great work attitude by crew! I am very glad I hired this company. Extremely professional.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Shane R.
08/2022
5.0
Very Satisfied Customer Basement systems did the water guard, vapor barrier, a super sump with battery back up and installed 3 windows and sun wells. Very happy with the job and the customer service. Had torrential rain twice since then and basement is completely dry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$13,000

Roy T.
03/2022
5.0
Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul T.
02/2022
3.5
Good

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Laura S.
10/2021
4.5
They were expensive but very thorough and professional.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

John S.
10/2021
5.0
Basement Systems took on our project when other companies only walked away and they did excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$14,000

Margie C.
10/2021
4.5
Everyone was very professional and courteous. Since they were both waterproofing (installing a sump pump system) and finishing the basement there were two different crews but each one was knowledgeable and took care and time to show me every step they were making. There were a few times where communication from the head office was a little lacking but the team members themselves were great. I would highly recommend their services even though the price tag is quite high.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Timothy M.
09/2021
4.5
Hired them for 3 projects I have installed this basement waterproofing solution in 2 homes. System speaks for itself. Nothing better on the market. Work was first rate. Expectations were presented prior to the project. Details on what would happen and how the project would go. Would not hesitate to use again ERV installed New basement egress. This project did not go as planned, but not at the fault of basement systems. Was originally supposed to get a BILCO door but due to unforseen issues, that was not able to happen. They ended up installing a new staircase from my basement to ground level. Work was first rate and ended up better than a bilco door. Company re landscaped and everything is as it was. All work performed was top notch and no issues on anything they have done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$31,000

Dawn T.
09/2021
5.0
They were very professional. They also explained in details what the work consisted of step by step. If you had any problems or questions they were right there to answer any questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

nicholas g.
09/2021
5.0
We had a the best experience hiring Basement Systems. The work was done impeccably and professionally. Everyone on the crew was great. We love our dry clean basement!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sebastien P.
08/2021
5.0
This company installed windows and a sewage system in our basement. I highly recommend them as they completed every job with a high level of skill and in a timely manner. I will definitely hire them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Matthew b.
08/2021
5.0
my whole home feels fantastic. very courteous and knowledgeable individuals. I would hire them again for all my basement waterproofing and basement remodeling needs in the future. Its hard to find a family run business with amazing values and professionalism. these guys have it all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ashley M.
04/2021
5.0
I would highly recommend this company to anyone looking to have work done to their basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$13,980

Kimberly T.
11/2020
5.0
Everything was done in a timely manner. Gentleman left it cleaner then when they started. The cost of the install was affordable. I highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank B.
10/2020
5.0
Had an old sump pump that was working ovetime and worried us with the heavy rains and high water table of the past few years. We decided to upgrade and go with a dual sump system that has the mainone and then a backup in the sump well that works if the main one fails. No problems so far and really happy we did this, the peace of mind was worth it! They were professional a courteous. Thanks, guys,

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$2,500

Stephen A.
09/2020
5.0
Had sump pit expanded and deepened and new pump installed. Work done on time, neatly, and efficiently. Did not disrupt our routine. Area is clean and upgraded. It is something that does not show itself, but we know the importance of this thing. We have an old, old field stone basement and water is always an issue. The new pit is larger and should cut down on wear for the pump, a battery backup system that give peace of mind for the power outages that come usually in heavy and crazy storms, as Baltimore sometimes gets these.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Adela C.
08/2020
5.0
So glad we did it! This was a project that we were not looking forward to. We had no idea how it would go! Choosing the right company makes all the difference and we made the right choice with Basement Systems USA. The company has amazing values and work ethic evident by the guys working in our home. We did it right before we went on vacation and we could have peace of mind knowing our basement problem was finally SOLVED. The best part is you donâ t even know the sump pump is running! It runs so quietly that you donâ t even notice it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,500

Andy C.
08/2020
5.0
I had a great experience working with Basement Systems USA. These guys were very professional, hardworking, and clean. They told me exactly what I needed to do and I was glad I went with their suggestions. I always had leak issues and occasionally my old sump pump wouldnâ t even work. I can truly forget about it now even in the worst of storms. In fact, that happened the following weekend after they left! A big storm came through and we even lost power for a couple of hours. The backup battery they installed let the sump pump keep working perfectly. Talk about just in time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

Morgan L.
07/2020
5.0
We recently hired Basement Systems USA to install a sump pump and basement air system in our new home in Glen Arm, MD. They did a great job! Their communication and workmanship was incredible. We ll definitely be recommending them to our friends and family!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jason m.
06/2020
5.0
Was so happy with the quick and thorough work of Shawn and Gilbert in my basement. They were fast and took great care for each detail of the job. I have confidence to refinish my basement now! I would highly recommend them and Basement Systems for all your waterproofing needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2092 East Old Philadelphia Road, Elkton, MD 21921

http://www.homeadvisorbasement.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
99527
Trade License Locale
MD
Trade License Expiration
07/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

basement waterproofer,
basement contractor

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Basement Systems USA, Inc. accepts the following forms of payment: CreditCard
Yes, Basement Systems USA, Inc. offers free project estimates.
No, Basement Systems USA, Inc. does not offer eco-friendly accreditations.
No, Basement Systems USA, Inc. does not offer a senior discount.
No, Basement Systems USA, Inc. does not offer emergency services.
Yes, Basement Systems USA, Inc. offers warranties.

Contact information

2092 East Old Philadelphia Road, Elkton, MD 21921

http://www.homeadvisorbasement.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed