Get matched with top appliance repair pros in North Brookfield, MA

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"They were very accommodating to My time. They called me immediately and arranged to come the next morning on time. The repair man had a challenging time Moving my refrigerator. He worked slowly and steady apologized for taking so long. My refrigerator stopped working he showed me that the compressor was fine. it was the fan needed to be cleaned. Their price was fair and they told me toward the end what the cost would be. I would definitely recommend them and if I need another appliance fixed I would surely call Them refrigerator stopped"

"I contracted the services of this company with the total coverage plan for my air conditioning and appliances, I did not see the real reviews before contracting and for two years I was paying on time and they don't want fixed my AC. Just said that I get $500.00 and that I fixed it by myself. It's the worts company."

"Dave's billing process: they can't provide actual per hour labor cost--"every job is different." Can't provide receipts for parts--"too difficult." Almost $600 for a dryer vent clean and reconnect and a door hinge and gasket replacement on a dishwasher. I will not return."

"Having issues with your appliances AVOID this company! We purchased our whirlpool microwave less than a year ago from Home Depot. Within a few months the plastic on our OVER THE RANGE Microwave began to chip and crack. After contacting Home Depot and then being forwarded to the whirlpool warranty department, we were eventually instructed to have Advantage Appliance Repair Inc. come and assess the issues. Service Tech. Jeremey arrived on time to assess the damage and agreed with us that this is unusual and a defect with the product. Even saying “Let’s hope whirlpool has fixed this issue going forward, I have never seen anything like this.” After the visit, we received a call within the hour from Brian the service manager informing us that they will not honor the warranty claiming “it looks like you hit it.” (Yes, I often take out my anger in life on my microwave...lol) Brian at this point screaming at my wife “you tell me what it looks like to you.” And that it would cost us $500 to repair. Which is $50 less than we paid for the microwave in the first place. Rude, dishonest and insulting are adjectives which come to mind when reviewing Advantage Appliance Repair inc. If your warranty department sends you here for service, good luck with your claim as it seems you may need it! And obviously don't buy a whirlpool over the range microwave!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"We purchased a new gas boiler from Berkshire Heating and Air Conditioning, LLC in May 2022, along with a paid 2 year warranty agreement. The boiler was serviced per agreement. in February 2023. The boiler broke down in February,2024. Berkshire Heating sent a serviceman who repaired it. It broke down again 7 days later and we were told we needed a $1700.00. part. We agreed to that and were told Berkshire Heating would call as soon as the part was in. At that point they never offered to come back and try to restart the boiler. So, we, an elderly couple, were left with NO HEAT in the middle of February. We had also purchased a mini split heating and air conditioning system from Berkshire Heating. We tried to heat our home with the units, but they also were not working because when they were serviced (per our paid warranty agreement) in 2023, the serviceman did not check the fluid levels in the outdoor unit. We were told Berkshire is not able to service this issue during the colder months. So, we had to depend on space heaters for heat in February. It is now April and they NEVER called back to tell us the part for the boiler was available or to inquire how we were doing with no heat. In the past few years we have had Berkshire Heating install a mini split system, a new gas boiler, a new water heater and two outdoor water faucets. Two of these systems are now broken. After being loyal customers for many years, we received absolutely no support or concern and our paid warranties and guarantees were never honored in any way."