Get matched with top vinyl siding repair pros in Brighton, MA

"Said they would come to give an estimate. I sat around waiting for a couple of hours. They never showed."

"You give them specific instructions on what you want done for your gutters and they don't fully follow it. Furthermore, when you inform their colleagues (Reggie) that they made a mistake and must finish the task, they don't respond timely. Their front desk are quick to pester you for money even though the job is not fully complete. When it comes to fixing what they initially got the job for, they don't show up and give you the runaround, saying they will fix it. Its been months, since my inquiry and its still not fixed. Very dishonest and poor customer service."

"They are very responsive, they listen well and they did a great job."

"Great communication beforehand. Arrived on time. Perfect cleaning job. Very fair price. Highly recommended."

"Very competitive price and good work!"

"I had a small leak. Sprague quickly diagnosed the need for a very expensive roof repair. I also had a skylight that was dripping and decided to replace a group of four skylights. The work was spread out over a longer time than anticipated, which Sprague said was due to unusually wet weather. As far as I can tell as an amateur looking up at the roof from a distance, the quality is good but only some winters with no leaks will confirm that. They put some rather conspicuous shiny white concrete in one small part of a strip of gray concrete but said it would eventually weather to the same color. The substantial problem came over the skylights. My existing skylights came with retractable shades for those summer days when sun shining through the skylights could be blistering hot. During the initial conversations, we focused on whether we would be able to use the old shades or would have to replace them. When the job was done, there were no shades and they were emphatic that the shades were not included despite our detailed conversations about them. The wood just inside the skylights had been replaced and needed to be overlain with higher quality wood and painted. I had assumed, based on our conversation, particularly about the shades, that doing these things was part of the job. But I didn't explicitly write the shades into the contract. Regarding the wood, they pointed to a sentence deep within the many pages of the document that left me responsible for any inside work. I had seen that but never imagined that the wood they used would have to be covered up with higher quality wood before it could be painted. I was quite surprised, particularly when I found out that this residual work, requiring a carpenter, a painter and a shades specialist, would cost several thousand dollars. I felt stupid to have relied so heavily on the conversation and to have signed off on something that only a professional would understand. In the future I would recommend having a specialist lawyer review any contract. It would have been much more professional of them to clarify at the beginning how much would remain to be done after they finished what they understood to be the job. Finally, a small thing: They didn't clean up carefully. Left in the yard were things like a roll of what looked like insulation, thirteen pounds of copper nails (I weighed them), and other stuff. I didn't feel comfortable throwing all those copper nails in the trash, so they sit in my garage pending possible donation to some workman standing outside Home Depot on my next trip there. Because of a previous experience with Sprague, I made a point of asking them to be sure to take away the advertising signs they had placed in my yard; they promised they would, but they didn't."

"Called On top roofing for an estimate, it took several weeks to get back to us, got the estimate and agreed to have the work done. A few guy showed up one day and started working, we were not notified they were coming to work,good thing we were here that day. They did the job and left without ever communicating with us about the work. We did a walk around and discovered that some of the work was not completed. So called the company back and the owner came out to look at the job, he said it would be about another $100. To complete. We were not happy because this was supposed to be in the estimate we agreed on. The workers show up again unannounced and did the job. We then received a bill for $200. More, again this was not what was agreed upon when talking to owner. We were hoping to form a relationship with this company for future work, but that's not going to happen, there was no communication and even with a written contract they will somehow charge you more than agreed on."

"Cornerstone did an excellent job on my roof. They were knowledgeable, communicative, and efficient throughout the entire process. I’m very pleased with the work they did and would definitely hire them again."

"Alexander and his crew texted an alert as they were arriving, performed the work quickly and handed me an invoice when they finished - all in under a half hour! We plan to have them come back to do some minor repairs on the gutters."

"We had Capital Construction replace the siding, windows, and doors at our house. Their work is low quality. Windows were not completely fastened, casing was a hack job, and our door sweep after 1.5 years of use is falling apart. I would not recommend hiring Capital Construction for any project."