HiCleaners

Alexander and his crew texted an alert as they were arriving, performed the work quickly and handed me an invoice when they finished - all in under a half hour! We plan to have them come back to do some minor repairs on the gutters.

HiCleaners was able to come to my house the same day I called them to clean my roof. Vasko was the lead person, and he even removed the elbows of the downspouts to unclog all the pine needles, maple leaf buds, maple "helicopters", and other gunk that was preventing drainage. I was very pleased with their professionalism, courtesy, and price.

They were on time and did a great job. They were friendly and explained everything Great job done

I recently hired Hi Cleaners for a softwash service, and I am extremely disappointed with the results. Unfortunately, I cannot recommend this company based on my experience. Firstly, after they removed the gutter guards, I found screws scattered all over my property, posing a significant safety hazard. Additionally, I discovered a section of the gutter guard lodged in one of my trees, which is just unacceptable. Secondly, there were clumps of bleach powder or gel left on my deck. These clumps ate through some of the sealant, causing noticeable damage. The siding also had large sections that were not properly rinsed, leaving unsightly streaks all over. To make matters worse, I paid an extra $10 per window to have the windows cleaned. However, half of them were left with bleach cleaner streaks because they weren’t rinsed properly. The photo I took clearly shows the poor quality of the window cleaning. Overall, the service was subpar, and the carelessness of the Hi Cleaners team caused more problems than it solved. I regret hiring them and suggest looking elsewhere for a more professional and thorough cleaning service.

HiCleaners did an excellent job cleaning the roof and porches removing years of moss and mold. The house looks new again. I highly recommend their services.

They were really good. He came fully prepared and was very upfront about what he could and couldn't do. He took pictures of my roof to show me before and after pictures. He knew enough not to use a high pressure wash on the roof.

Awesome job and both efficient and effective

I would highly recommend HiCleaners. Ivan returned my call immediately, and priced the job reasonably. Vasko was the technician who performed the work -- he was knowledgeable, courteous, and meticulous. Our house and fence never looked so good. Would definitely hire HiCleaners again.

Ivan sent a technician over 1 man to do the job my home is pretty big, he walked around the house to look it over and what needed to be done. I have a vinyl siding with white shell like in the front, house wasn’t extremely dirty but dirty enough especially the front where you can see the white. After 2 hours the house was shining. The front looked amazing and everything else did as well. Very respectful technician and fast effective service. Price was great for a big home as well (2 1/2 family) Great job! Very appreciative!

Worst customer service ever. Do not hire! Hired them to clean my roof, hard surfaces and fence and it's been an ongoing nightmare. - Showed up 3+ hours late for first cleaning - Had to ask them to redo latticework in fence. Technician claimed discoloration was permanent, but after second application it was clean so I'm guessing he just didn't want to repeat the cleaning. - Roof was left with algae streaks and moss after first cleaning. Was told they would clear after several hard rains. - After 7 weeks asked them to come back as algae was not fading at all. They came yesterday and again I got pushback about a second cleaning from the technician. - After talking to Ivan, technician did re-clean the roof and algae is gone BUT now there is residue from the cleaning solution on my wood siding. Technician refused to clean it off. Now I am left with wood shingles that look like they are rotting and Ivan will not return my texts or calls. Bottom line: Do not hire this company unless you enjoy rude technicians, poor service and ongoing headaches.

A single person came out and took on both our buildings. Worked efficiently and outcome was well-done.

Excellent! They offered the lowest prices of all the vendors I called. Ivan scheduled the work on the same day I made the request- quick and easy. They were able to accommodate a different time for the work last minute. The workers were on time, sociable, and very professional. They went the extra mile and drilled drain holes in the windows and then closed them up with silicone. I am thoroughly happy with the quality of work! I only wish they had a sign on their truck so my neighbors would know who they are. :-) I'll use them again.

Great company! Responsive owner, dedicated staff. I asked for my gutters cleaned twice and each time the crew exceeded my expectations by taking an interest in my particular needs. Initially I had older, wooden gutters that they were gentle not to damage. They pointed out how they were already compromised. After I replaced these, they returned and cleaned out everything efficiently. They are easy to work with and provided quality service.

Great!! Very professional, personable and complete

We hired HiCleaners to come and powerwash our house which has white vinyl siding because we had some green moss growing on the siding on the back and sides of the house. When the contractor was done he showed us that the house in the back and in the front now is stained a brown/rust color which is very noticeable. The front of the house had no green moss on it and was not dirty - but now it is stained brown and they can't get it off. The back of the house is also now stained brown on many parts. I spoke to one of the owners on the phone - at first he told me this is because when moss is on the siding it can make the siding damaged underneath - so when you power wash it you get the moss off but the siding is stained. I said that didn't make sense because in the front of the house we had no moss. He called his employee and then called me again with a different explanation. This time they determined that this happened because our siding was too old and in poor condition and that is why this happened. Our siding is now permanently damaged and our house looks much worse than it did before they came - because now the front (and visible) part of our house is stained brown. They did not charge us for the job but said there is nothing else they can do for us and told us we need to replace our siding. We are extremely disappointed with their service and think that they should not proceed with a job if they are noticing that they are staining a house brown while doing it. The damage they have done is significant. Update 10/27/20 - Since my initial review one of the owners of HiCleaners has been working with me diligently to try to resolve the issue. They sent another crew over last week to try to see if they could get the stains off our siding with a stronger solution (which they couldn't). The owner has been researching methods to clear up the stains. In the meantime, the stains have been fading slowly and are not as noticeable now - so we have been waiting to see what happens. At this point the stains are visible when standing close to the house, but not noticeable when standing further away.

Terrific service and outstanding window cleaning. The representative was friendly and did a wonderful job. I will definitely rehire HiCleaners next year for window cleaning.

Ran a little late, but called to inform. Quick, professional, friendly.

GREAT PLUS THEY FOUND SOMETHING A PREVIOUS HIRE LEFT IN GUTTER AREA

They did a good job cleaning the gutters. However, their clean up left much to be desired, They left debris on the lawn.

I originally hired to just clean my gutters. It's been a while and I had some roof work done, so I figured that they could use a good clean up. Eddie came down to inspect them. He told me they actually didn't even need to be cleaned and that they were in good shape. I really appreciated the honesty as most folks would do it and still charge me. It was refreshing. I did need a replacement part for the downspout. He scheduled another appointment and came on that day and finished the job in about 30 minutes. I really would use this company again. They are fantastic.

I got a phone call right away. They very easy to deal with. They were prompt, polite and did an excellent job.

Jay did this job very well. He explained our situation and his plan to address it. First he carefully removed the thick moss "caps" we had from the east side of the roof and gutter, and collected them in our yard waste bag. Then he sprayed chemical on the whole surface, which turned the moss to a yellowish color. He explained that future rains will cause the yellow moss residue to foam whitish and wash off down the gutters. Jay is a first class, thorough worker. He communicates clearly and appropriately. He is a credit to the company.

Communication and punctuality was great. Easy to work with and trustworthy. Very clean and windows looked great.

We couldn’t be happier! Ivan returned my phone message within minutes and came by to give an estimate exactly when he said he would. The quote was fair and reasonable. His partner Jay arrived right on time and completed the work in a professional and fully satisfactory way. Friendly, professional, and prompt service. We’ll absolutely be returning customers. Thanks for the great experience!

A+ communication, great price. Submitted quick bid on Angie’s list. When I agreed they called and scheduled- very professional. We had to reschedule (due to weather- not their fault) and they called early to apologize and rescheduled two days later. Will absolutely use them again!