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Very pleased. Fair prices, excellent work, nice people to deal with. Already have more work scheduled. We have been exceptionally pleased with all aspects.

GBA should be your only call for fireplace maintenance. My unit was thoroughly cleaned, inspected and I was given troubleshooting info if a problem would occur. Thanks Vicki for your professionalism and explanation of all procedures as they were being completed. See you next time!!

In less that an hour, the Service Tech was in and out, and my gas fireplace was fixed and back in business. She was very informative, and showed me what to do to help myself with maintenance, etc. I was also invited to call for their services every two years or so vs. waiting another seven. I...

The tech was very knowledgeable, and professional. At the time the tech arrived the fireplace would not start. It was cleaned and serviced, in about an hour. I have had problems with this fireplace before, and the company that worked on was the company that installed the unit when the house...

cleaning and maintence on ventless gas fireplace. They are very skilled in their profession. Highly recommended. It was a 2 wk long wait, but normal considering the season. It was worth the wait.

Vicki Ball arrived when she said she was going to and got right to work. She had extensive knowledge and was able and eager to answer all of my questions. This was, without a doubt, one of the best service experiences that I've ever had. In fact, another company I had phoned, tried to sell me...

We had been having trouble igniting our gas fireplace. Grate Balls came to the house, fixed the problem pretty easily and did a very thorough job of cleaning out the fireplace dirt that had accumulated over two years. We now know that we should do this each year. They did a great job, and their...

It was very good. I had gotten a quote from them and a couple of other plumbing companies. They were very prompt and did everything very well. When I had a problem later that day the owner actually came out and fixed the issue so I was very happy with them. The gas logs weren't lighting and it...

The technician came to the door introduce himself . Came in and looked over the fireplace and the values, double checked the values in the basement.  Then took the time to educate me on how to use the key and turn the values off and on.  Very helpful!!

I had assumed I needed to replace the old gas log fireplace unit when it quit working last winter. As this winter approached, I finally began looking for a source of unvented fireplace units. Based on Angie's List reviews, I called Grate Balls of Fire and asked if they could replace the unit....