Chimney Experts

chimney sweep, fireplace company

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.7
Showing 1-18 of 18 reviews

Sue K.
10/2024
5.0
Very polite & efficient- cleaned up well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Barry H.
02/2023
5.0
Very nice workers and job was very well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert E F.
05/2022
4.0
Cleaned and inspected chimney. Clean workers, no dirt left behind.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Rusty W.
04/2022
5.0
Super professional, knowledgeable and efficient. They responded quickly at a very reasonable price. I would 100% recommend Chimney Experts to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$1,717

Tim M.
02/2022
3.0
Understand that tuck pointing is NOT what will be performed, but rather a synthetic caulk. The process may work keeping the water out, but the appearance of the chimney will not improve. If you want your chimney to look like the day it was built, you might look elsewhere. Otherwise, communication was good and follow-up was quick. I think Chimney Experts knows what they are doing. My only problem is the final appearance.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
4.5


Scott J.
01/2022
5.0
Extremely professional, yet friendly and polite. Was able to squeeze me in at the end of a long day. Explained how the system worked and some common issues to watch out for an their causes.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Lee M.
12/2021
5.0
Very knowledgeable and professional. They do what they say they will do. They clean up when finished with their work. I highly recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wendy P.
08/2021
5.0
Good work. Cleanup great very satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Austin E.
05/2021
5.0
David was fantastic. Friendly, knowledgeable, reliable, quick and super professional. I would 100% recommend Chimney Experts to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,675

Darrin W.
04/2021
5.0
The guy was friendly and delivered quality service for a fair price and in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amy R.
03/2021
5.0
They were friendly easy to work with .

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Barbara D.
03/2021
2.5
The original service was very good but they had to order a part and come back in a few days. After three scheduled appointments and three scheduled no shows, and after waiting for two months, the job is finally finished. Delays can be understood if there is communication with the customer. We were forgotten about and did not receive an apology or explanation for the two month delay.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
1.5

Yes, I recommend this pro

Brandi T.
03/2021
5.0
He was able to give me a quote and finish the job in a timely fashion

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$280,000

Christopher B.
02/2021
5.0
Very professional, efficient, polite and very considerate. They act very quickly with very reasonable price. They also answered all our questions and give us recommendations. Very pleased by their work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Chelsea P.
01/2021
5.0
Very professional and polite. Fixed the problem quickly and effectively.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,835

Megan L.
01/2021
5.0
Very professional . They did not act irritated when I asked questions or watched them work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris A.
11/2020
5.0
I was very pleased with the work they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    14216 Halden Ridge Way, Louisville, KY 40245

    www.certifiedchimneyexperts.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    chimney sweep,
    fireplace company

    FAQ

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Sunday: Closed

    Chimney Experts accepts the following forms of payment: CreditCard
    Yes, Chimney Experts offers free project estimates.
    No, Chimney Experts does not offer eco-friendly accreditations.
    No, Chimney Experts does not offer a senior discount.
    No, Chimney Experts does not offer emergency services.
    Yes, Chimney Experts offers warranties.

    Contact information

    14216 Halden Ridge Way, Louisville, KY 40245

    www.certifiedchimneyexperts.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed