Get matched with top dishwasher installation pros in Boston, GA

"Phillip came out and diagnosed 2 failed parts on my Samsung refrigerator. He ordered the parts and said he'd be in contact when they came in. Well that was 3 weeks ago and we haven't heard a word from him since then. Won't reply to calls, texts, or Facebook messages."

"Super helpful"

"Great communication"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Called about a problem with my unit's fan not coming on when it's supposed to, (not about any fan vibration) that's important later. The tech showed up and recomend I change the fan motor to a universal one so I agreed. After a bit he informed me he couldn't get the old fan blades off all the way so he was reinstalling the fan motor and would have the office check on a replacement. I was told by the tech that the unit was fine to use in the meantime. After being quoted a extremely large price for new fan blades along with the new universal motor I decided not to invest over a grand into a unit I plan on replacing soon anyways since just turning the unit off for a few minutes then turning it back on seemed to start the fan back on anyways. However, here comes the part about the vibration. 2 days after the tech reinstalled the fan it started a vibration and ultimately destroyed the blades on the fan along with my unit. As the tech couldn't get the blades off the motor, it seems he couldn't get them all the way back on either causing the vibration and ultimate failure of my unit. I called and spoke with the office manager. She told me the tech said that the fan motor was vibrating before he removed it. I assure you it was not. So basically I paid money for this company to destroy what was left of my unit. No responsibility was taken or offered. I started with an ac the worked fone the majority of the time only to have a busted up unit 2 days after a vist from this company. Please save your money and go with someone else. This company will screw you over. I will not be replacing my unit with them!"

"He said the damper on my Fridge needed to be replaced and said it would be $515.00 and that he'd be back in three days. Obviously playing me. That cost me $60.00 for ten minutes. The part is $102.00 retail. The install is nothing. Watch a few videos, nothing. The door had a rip in the rubber. He saw it, didn't even address it. I said I would have to think about it. He asked for his $60.00. They can make a nice living doing these quotes. He would have been laughing with all his buddies had I agreed."

"Kyle does a walk through with you every morning and evening to discuss what's happening and to show you what's done. At any time, you can show him if you are not satisfied and he will 100% fix it to your satisfaction. He is a professional roofer with 26 years of experience and he's a very friendly guy. He is one of the most honest people you will meet. Kyle is also a perfectionist and keeps a very close eye on his crew and gets on the roof with them and works as hard as they do if not harder. His crew is very professional also and no one goes without a shirt on the job site nor is cursing allowed. He also brings a porta potty to the job site and removes it when they finish. They are very thorough and lay down material to catch the debris and nails. When the job is complete, they even do several trips around the job site using a magnet to find nails. He also brings a porta potty to the job site and removes it when they finish. Trust me you get what you pay for!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."