Get matched with top window pros in Pomfret, CT

"Well done"

"The company installed the windows several years ago and we really like the quality of the windows and the installers. Respectful of property. The only issue we had recently was one of the inside security tabs broke. They sent someone within a week. Very nice person. I was caught in traffic and he waited 10 minutes for me to get home. He replaced the security tab in under 30 seconds. Asked if we were happy with the windows, told him we were. They don't give the energy savings they claim, but the house stays a more comfortable temperature and the outside noises were diminished dramatically."

"BEST SCREENS OUT THERE Payless Screens and owner Frank, the tireless and very skilled Phancy Screen expert, has been GREAT over multiple orders and installations with me in NYC. His enthusiasm for the Phancy Screen product is infectious, and the product is of great quality. I have dealt with many door/window renovations and replacements over the years, and Frank has the best retractible screens out there. Call Frank at Payless! Best prices in NYC, too."

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"Stefan Korn and his crew removed and replaced all of the rotted and ripped screen-panel walls and doors that made up our screened porch with his far superior screen/frame products -- dog-proof screen on the lower panels and regular screen on the top. He and his crew performed the work in an exceptionally professional and timely fashion and somehow managed to keep everything remarkably neat and tidy during the process. We couldn't be more pleased with the finished product. We also truly enjoyed working with Stefan and his men. They have our highest recommendation. Their work is worth every penny."

"I just wanted to say a big thank you to the A-1 team. I am looking forward to working more with A-1 Home Improvement as I am in the real estate industry. They were very user-friendly to work with. I highly recommend them!"

"Wonderful experience from start to finish. Very thorough explanations of products, installation, and warranty. Workers were on time, worked very efficiently, and were respectful. Installation was only one day and there was a quality check afterwards. Also appreciated the use of a phone app to stay on top of dates and expectations. Excellent window installation experience. Will be using again for siding in another year or so. Highly recommend."

"5 stars for the window replacement. Everything about it, and all of the various people involved (sales, measurements, installation, inspection) were fantastic. The installation team did leave some debris on-site, but the inspector took it away in his truck before he left. 4 stars for the siding work (subcontracted). They did a good job on a 90+ degree day. They did use some of our bricks that were being used as an animal barrier for our garden to level their ladder and didn't put them back. We also had language barriers that made the signing off process a littler longer. Some random metal pieces from the job were left in our driveway and boarders, but were easy to find before they did any potential damage to car tires. 1 star for the insulation work (subcontracted). The guy was supposed to come between 7-9 am, but due to a "communication issue" on their side, he didn't come until 12:30 pm. My wife took off work to be home to let him in, and had they told us he would be there in the afternoon, I could've been home and no time off needed. Punctual is supposedly one of their bill of rights. We wanted a radiant barrier put on our roof. He did maybe 70% and stopped, calling the job done. He also left a bunch of the fasteners on the floor of our attic and didn't take the time to cut off any excess material. My wife signed off on the paperwork without looking at the job (partially her fault), but the installer had her sign it on the first floor and made it seem like he was in a hurry to get back to PA where he's from. I called and complained about the job and sent photos and video. It was the end of the day, and I missed the call back, but there was no communication after. Without letting us know, it turns out, they are coming tomorrow between 10-noon. I only found this out because I called to complain about the gutter installation that was late and asked about a follow-up to the attic install. ZERO communication that someone was going to be coming, so now I have to take off of work again in hopes that they actually show up. It's not listed on the app that they tout as the greatest thing ever. 1 star so far for the gutter installation (subcontracted). The gutter installation was supposed to be done on Tuesday (two days ago, and a day after the siding since it goes on top of a portion of that), but then the app mysteriously updated itself to say Thursday (today) between 8-10 am. This isn't a huge deal since it's outside and no one needs to be home, but again, no actual communication from Power. At 11:30, we noticed that no one had shown up, so I called. It turns out, the install team couldn't source the black gutter materials, and so they'll have to do it tomorrow. ZERO communication from Power until I called them. The app even shows that they're still coming today between 8-10 even after I called and complained. It's supposed to rain today/tomorrow, and the manager assured me that it wouldn't do any damage to the siding that we just had them install. They have 10 bill of rights. They can go ahead and take off customer first, allocation, and punctual based on their descriptions. If you need windows done, I highly recommend them. When they try to sell you on other stuff, find someone else."

"On time, courteous, neat, finished as promised. No issues with anything! Would definitely use again!"