Get matched with top heating and air conditioning pros in Bethel, CT

"second time I used his services. nuff sed"

"Big thumbs up to Ryan and crew! Handled my new install with professionalism and great communication. I took advantage of CT Rebate and Fed Tax Credit and purchased an efficient, 1st model year, high tech system from Carrier. After install there were some minor issues with unit as first year products have. Ryan expedited service of unit and had it operational. And itâ s been running flawlessly ever since. I highly recommend using them and Iâ ve been in the service business for 30+ years and know both good and badâ ¦ they are good! *Side note: Ct rebate program not that good. From what I hear people are not getting appropriate amounts due back to them.. that includes me. You have to keep after them. This is in no way a reflection of Kellyâ s Heating and Cooling"

"Got a boiler tune up. They were easy to schedule, on time, professional, and overall did a fantastic job. It had been a few years since my last tune up so there was a visible difference before/after with my boiler."

"Thorough explanation, great service, neat installation and competitive pricing. Would hire again."

"Very quick response, everything got done same day."

"Very responsive to questions all along the project. Brought in installer to pre-check and make sure plan would work. Very respectful of property and very timely completion of project. I recommend this company!"

"HARP was hired to replace our central AC system with Heat Pumps. The job was never complete, once they rigged the new equipment to get the AC only (no heat) working they scheduled follow up visits which eventually resulted in a no show/no call. After attempting to reschedule further, this is a frustrating process which entails a cycle of waiting on hold only to be transferred to wait on hold again, the work was never completed. It seemed as if none of their techs actually knew how to install this equipment, upon inspection of their work we decided to have it looked at by a 3rd party. Sure enough the equipment was installed incorrectly. At this point we no longer felt safe having further work done by HARP and had another company complete the install. Rather than working with us on the price HARP chose to forge our signature and submit it to the financing company, no invoice was ever received, nor was any warranty paperwork. This experience has been nothing short of a nightmare, I would urge you to choose a different HVAC contractor."

"work was done on time and right. The price was excellent"

"Very professional and knowledgeable and very fast service. "

"Issue with Bell Mechanical This past August of 2024 we had a heat pump system installed in the house by Bell Mechanical. Unfortunately, we have had nothing but issues since with the biggest being no heat multiple times and now again today we are without heat in the majority of our house. It is freezing outside, we have a toddler and within the past week this is the 2nd time we have no heat (4th time since the system was put in). Not only is this a life safety issue, but it also is heart breaking to have your toddler tell you they are freezing. Looking for advice on next steps. We have never sued anyone or threatened to sue but this may be the time as we have had nothing but issues since the beginning. From the start we made it very clear that everything needed to be done to code and permitted. We were doing a lot of major renovations at our house and everything was being done to code and permitted. John (the salesman) at Bell said that was not a problem. John also told us that the only additional cost we could potentially incur outside of what he quoted us for the system and its installation would be a $500 fee for the installation of the heat strip. We accepted this and moved forward. After Bell removed our central air system and installed the new carrier system we got his with additional work needed at the tune of over 2k. Needless to say we were not happy. John told us the electrician they use and that if we used that electrician there would be no delay but if we used ours that it would cause a delay. So, we went with what John said as he was the expert. John got the electrician to come down a little in price which we were grateful for. Fast forward to when the building inspector came out to close out the permits for the work Bell did and other work being done at the house, the inspector told my contractor that the heat pump was not done to code. We were told that the electrical for it was not done to code and he could not close out the permit. My husband talked to the electrician Bell gave us who informed us that Bell told him to “cut corners” which was part of getting the cost down slightly. Reminder, we NEVER said to do this, we made it clear that everything needed to be permitted and even paid the permit fees to Bell. Back and forth with Bell and the electrician got the electrician to fix his work at no additional cost but Bell still needed to fix the outside plug which was not to code. Giovanni at Bell agreed that Bell would fix this issue at no additional cost. It has been 3 months now and Bell has still not rectified this issue and Giovanni and John are both nonresponsive to our follow-ups. Bell has also had to come out 4 additional times because our system was not working and again today, we have no heat. Today will be the 5th time they have to come out for issues on a system that is 4 months old. This is not OK. We have given Bell ample time to rectify the issues. Clearly they did not do the install properly and there is also the possibility we have a faulty system. We have never sued someone or went to court but then again, we have never had such large and costly issues."