Get matched with top stair service pros in Loxley, AL

"Was the most unprofessional company I’ve ever dealt with. If it would let me I would put zero stars. They bid the job to take 3 days and it took them a month. They also did a terrible job had to hire a second company to fix all the work they did. The owner will only take your calls when he is bidding your job after that don’t expect to ever hear from him other than the occasional text. I wish I could include pictures of how absolutely terrible the floors they put in look. Do yourself a favor and hire absolutely any other company besides them."

"I first got in contact with Jackie with nautical remodeling on the 17th to weather strip my doors through Angie’s list. I didn’t look much into nautical remodeling since it was suppose to be a simple job and I thought Angie’s list only had licensed contractors. Jackie contacted me saying he would like to stop by on the afternoon of the 20th. When he got there I called him and stated I wanted the front door, back door, upstairs porch door weather stripped, couple floor trims to be glued down, 3 striker plates installed. He stated the front door is warped but he said the door is worth saving since it’s a 3k door just needs to be taken completely down off the hinges to be worked on and sanded to make it stop rubbing the floor on the outside corner. He quoted me $1400 for everything and I agreed to pay $1400 since he stated he needed to take down the front door to sand/work. But he never sent a contract over and refused to send an itemized list. He also told me if I needed anything else to contact him I told him on January 21st that the heater on the bottom level wasn’t working and the water was cold. He stopped by the next day on January 22nd when the roads were open to check out that issue but never fixed anything, didn’t even bring tools and couldn’t even figure out how to use the attic ladder so nothing got done. On the 23rd since he didn’t fix the heater I sent him the home warranty I had stating he doesn’t have to worry about the heater and tankless water heater. The next couple days had ice on the roads so he didn’t come, stated he would come on the 24th. Ended up rescheduling again for the 25th. He was really late and immediately started backing out of the work we agreed on. Did not want to take the front door down to work on it and just put cheap weatherstrip on it. Did not put weatherstrip on the back door and upstairs door to the porch. Did not glue down floor trims, did not install the 3 striker plates. Then left without offering any money back. I called him and said he needs to atleast install the striker plates. He said he would Monday on January 27th but never showed up and I had to contact him asking where he is and he told me he couldn’t come then we rescheduled for Wednesday January 29th. He was late again but installed the striker plates. All he got done in all that time was weatherstrip/doorsweep on the front door that was falling off on front door and install 3 striker plates. That shouldn’t have taken more than 2 hours to do all that. Was late every day he showed up most days he didn’t. extremely rude to everyone at the house, and never offered any money back. Would not recommend any use nautical remodeling and to stay away from Jackie O’Neal if that’s even his real name. If you for some reason want to do business with them make sure to get everything recorded on text, email, or written contract. Jackie will do his best to do all business over the phone so there’s the least amount of proof on record. Also does not appeared to be licensed through the Better Business Bureau and Alabama Licensing Board for General Contractors which was not stated upfront."

"Not only did they exceed my expectations with pricing and timing, but the cabinets look perfect, the installer (I unfortunately can't remember his name) was very professional and friendly too! One of our dogs even wanted to leave with him by the time everything was finished!"

"Corey was amazing, on time and thorough with all aspects of the repairs. Pricing was fair and reasonable. Give him a call if you are needing anything completed for your home. Vast knowledge of all repairs."

"The crew was polite and cleaned up the work area when finished."

"Ben was very consistent and professional, did everything he said he was and did and amazing job , 10/10 would recommend MOAB Customs."

"Josh did a good job i would use him again"

"Samuel was an excellent person to work with. His crew were on time, they did an outstanding job. They cleaned up everything. Samuel was there with his crew the majority of the time making sure everything we spoke about was done! His price to replace, the roof, all the boards around and under the roof and paint was lower than other estimates I got to just replace my roof. I am over the moon how beautiful my house looks and the job they done! Hire this crew and Samuel for any job you need done. You will be so glad you did! Thank Samuel"