Nautical Remodeling

I first got in contact with Jackie with nautical remodeling on the 17th to weather strip my doors through Angie’s list. I didn’t look much into nautical remodeling since it was suppose to be a simple job and I thought Angie’s list only had licensed contractors. Jackie contacted me saying he would like to stop by on the afternoon of the 20th. When he got there I called him and stated I wanted the front door, back door, upstairs porch door weather stripped, couple floor trims to be glued down, 3 striker plates installed. He stated the front door is warped but he said the door is worth saving since it’s a 3k door just needs to be taken completely down off the hinges to be worked on and sanded to make it stop rubbing the floor on the outside corner. He quoted me $1400 for everything and I agreed to pay $1400 since he stated he needed to take down the front door to sand/work. But he never sent a contract over and refused to send an itemized list. He also told me if I needed anything else to contact him I told him on January 21st that the heater on the bottom level wasn’t working and the water was cold. He stopped by the next day on January 22nd when the roads were open to check out that issue but never fixed anything, didn’t even bring tools and couldn’t even figure out how to use the attic ladder so nothing got done. On the 23rd since he didn’t fix the heater I sent him the home warranty I had stating he doesn’t have to worry about the heater and tankless water heater. The next couple days had ice on the roads so he didn’t come, stated he would come on the 24th. Ended up rescheduling again for the 25th. He was really late and immediately started backing out of the work we agreed on. Did not want to take the front door down to work on it and just put cheap weatherstrip on it. Did not put weatherstrip on the back door and upstairs door to the porch. Did not glue down floor trims, did not install the 3 striker plates. Then left without offering any money back. I called him and said he needs to atleast install the striker plates. He said he would Monday on January 27th but never showed up and I had to contact him asking where he is and he told me he couldn’t come then we rescheduled for Wednesday January 29th. He was late again but installed the striker plates. All he got done in all that time was weatherstrip/doorsweep on the front door that was falling off on front door and install 3 striker plates. That shouldn’t have taken more than 2 hours to do all that. Was late every day he showed up most days he didn’t. extremely rude to everyone at the house, and never offered any money back. Would not recommend any use nautical remodeling and to stay away from Jackie O’Neal if that’s even his real name. If you for some reason want to do business with them make sure to get everything recorded on text, email, or written contract. Jackie will do his best to do all business over the phone so there’s the least amount of proof on record. Also does not appeared to be licensed through the Better Business Bureau and Alabama Licensing Board for General Contractors which was not stated upfront.

It went very well. I will not hesitate to hire them again for any future projects. They communicated what they were doing and answered any questions I had. Very happy with the results.

We had our backdoor and screendoor reconfigured and reinstalled. Plus, an outdoor awning for protection over our door(s). The alignment for both our inner and outer backdoors was severely off. Nautilus remodeling took everything apart and put it back together the way it should be. Then they created a outdoor awning, secured and reinforced it for a hurricane. This outdoor awning will protect our doors to keep rain and rot from reoccurring. The job was done quickly and the results were wonderful! Look forward to future work done by Nautilus. Appreciate everything they did for us. Would recommend them for all your household needs.

Nautical Remodeling did a super good job. They were easy to work with and their utmost concern was to make sure that I was pleased with everything. I look forward to working with them again. I would, also, like you to know that Jackie, Michelle, and all of their crew were very polite and pleasant to be around. Very Good experience.

They did a great job. Absolutely would use again

We hired Nautical Remodeling (Michelle ONeal:Owner, Jackie ONeal:Contractor) to finish a bonus room. When hired, we asked if they had personnel to execute the job, and they said yes. Our contract was a 6- week schedule to complete all the work. We are now at week 24 (04/29/2024). Jackie ONeal was taking care of scheduling subs and ordering materials. However, Nautical Remodeling mismanaged and wasted $45,000 budget, then want more. They said they would finish the job on their terms with timeline and would have to find jobs to fund our project. They are now telling us we are getting the project for free even though we paid. These people have had client issues and legal problems. See below [*** Link removed ***] [*** Link removed ***] [*** Link removed ***] [*** Link removed ***]

The turn out was beyond my expectations!!! Definitely recommend Nautical Remodeling!!!

Working with Nautical was so pleasant. With us being out of state we were not sure how it would work out but Nautical Remodeling operates with integrity, honesty and everyone was courteous! If you need any type of carpentry work done Nautical Remodeling is your company! We would use them again and will refer them with confidence!

Angi made an appointment for contractor to come to evaluate my problem. When I messaged to confirm the appointment, the response was "can't make it sorry." That is not an acceptable response for a credible business. Contractor should have taken the initiative to advise he had a problem with the appointment time. Proper business courtesy would be to offer to reschedule. Be ware of dealing with this company!

Great experience, showed up on time and completed job in a timely manner. I’d use them again and recommend them.