Get matched with top well and pump technicians in Buena, WA

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

"I would definitely not recommend Akland Pump. During the purchase of our home, I ordered a 4 hour well test from Akland Pump. After 2 hours I received a call that said I was getting 15 gpm and didn't need to continue the other 2 hours. Later I found out the whole test was done on a spigot on the side of the house. The house has a 500 gallon holding tank with a pump so of course it is going to get a consistent 15 gpm. This was not disclosed to me until after the house was purchased that the well test was done on an outside spigot of the house. I also asked for the static level and was told well is too deep and would have to pull pump to get that information. This was our first home and first time dealing with a well so we did not know a lot about wells. We researched and found 15 gpm is decent. We continued with the purchase of the home. 1 month into the house the well began making noises. I had another company come out to take a look and they instantly told me I was getting 2 to 3 gpm. They also were able to tell me the static level without pulling the pump. They informed us that the pump was failing. I went to Akland to inform them of everything and long story short was told tough luck. We ended up paying $10,800 for a new pump and new check valves. Now the system is working at 10 gpm. We would not have purchased the home if the well test had come back at 2 to 3 gpm unless seller fixed the pump. Akland Pump did not do a proper well test and even admitted to not checking the static level knowing they could. Akland also installed an irrigation tank during the purchase of the home. I had asked for this to ensure that enough water could be supplied for landscape (Seller paid for this). Akland did the work but left a pile of rocks from the work they did. I had to show them pictures of their work and then they came back to level the ground. While they installed the irrigation tank, they asked my neighbor to borrow a shop vac. Akland Pump returned the shop vac dirty and full of water."

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Very good work, diagnosed the problem and offered ways to solve it"

"never contacted me"