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Environmental Testing & Research Laboratories, Inc

Wells and Pumps, Water Filtration and Softening, Home inspection,

About us

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

Business highlights

29 years of trusted experience

Services we offer

Private Water, Radon, Mold, Asbetos, & Dairy Testing.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
9%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 372 reviews

Kevin F.
07/2018
5.0
wells
  + -1 more
The whole process was easy. ETR were quickly responsive to questions. Professionally discussed in related terms test results over the phone. Highly recommend!
Description of Work: Water Test-Health Scan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Ilene E.
05/2018
5.0
home inspection
  + -1 more
I received my radon results in a timely manner. I did not hire them specifically, (so, I cannot say I would hire them again) the local company contracted them for this service. The home inspector I hired, handled this service for me and included the results in his report.
Description of Work: I hired multiple companies for a home inspection-water, mold, radon and physical home inspection. A sample was sent to this company by the local company I hired. I was told beforehand that the sample would be sent to this lab in MA and the results depended on the turn around time from this company. The local company I hired had used this lab in the past and continued to use them for me. I believe they valued and trusted this lab with my work.

Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0


Mary M.
04/2018
5.0
The testing process was easy. Clear instructions were included with the test kit. The results gave me peace of mind.
Description of Work: Radon testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Althea V.
10/2017
3.0
The test kit came promptly. We prepared it, sent it back, and received the report the next week. The report itself was quite limited, and not nearly as in depth as the annual report filed by our municipal water company. We expected more detail and were disappointed.
Description of Work: We wanted our municipal tap water tested for industrial contaminants.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
5.0
punctuality
5.0


kate T.
09/2017
5.0
wells
  + -1 more
OK, but water was contaminated and no suggestions to improve it
Description of Work: Well Water test

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$303

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Taylor L.
09/2017
5.0
home inspection, wells
  + 0 more
The test was simple--collect a water sample from a faucet in the home. We sent the test to the lab and received a water quality analysis within a few days. The test included analysis of the water sample for the presence of: coliform bacteria, E. coli, iron, lead, pH, turbidity, and nitrates/nitrites.
Description of Work: water quality test for a residential well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

William H.
08/2017
5.0
Great...professional report provided
Description of Work: Mold analysis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.[Member Information Removed]. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

George R.
08/2017
4.0
home inspection, wells
  + 0 more
The process was simple, but in New Hampshire, if you live close to Concord, a homeowner can flush water and well with chlorine bleach and have the state lab run the water tests.
Description of Work: Water well treatment and testing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$70

James C.
07/2017
4.0
good. I have now install a radon system
Description of Work: radon test

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$20

Maurice S.
06/2017
5.0
Provided needed information about well water quality
Description of Work: Water testing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Jonathan V.
06/2017
4.0
I waited a month before getting a test kit I called and was told there was something wrong with the Angies list orders but that I would be receiving a kit soon. It wouldve ben nice if they called me to tell me that though. The test results were quick and on par with other radon test I had done locally.
Description of Work: Radon test

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Naren P.
05/2017
5.0
Got results back within 3 days after I mailed the sample. Got the consolidated radon level for test happened for 48hrs. I wish I receive detailed (every hour for 48hrs) would have been more helpful to me.
Description of Work: Needed radon inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Elaine B.
05/2017
5.0
wells
  + -1 more
Went well, they sent me bottles and instructions, I mailed it off and got back results. No problems.
Description of Work: Water quality analysis

Rating CategoryRating out of 5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$203

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

John F.
04/2017
5.0
wells
  + -1 more
It went very well. After a bit of a wait, I received a very comprehensive report of 88 specific items as well as bacteria, fungi and particles. Each Item detected over the EPA drinking water limits had an explanation sheet. Also provided was a contact person at the company to address any questions you had about the report findings. I thought the service was well worth the $300 just for the peace of mind. I intend to use the company on an annual basis going forward.
Description of Work: water testing of well system. Our home is surrounded by medium size working farms that have been active for well over a hundred years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Barbara A T.
04/2017
5.0
That was fine. On price I didn't really shop around. On quality I wouldn't have a way to know. You send it to them and they send it back. Their service was prompt. They were prompt in sending me the kit and returning the results. It took about a week to get the results back. I didn't have any contact with any service representatives.
Description of Work: They mailed the kit and then I mailed it back to them.

Rating CategoryRating out of 5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$73

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Oksana S.
04/2017
5.0
Everything went smoothly! Great service and great product!
Description of Work: Radon vent installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Kerry R.
04/2017
5.0
We bought the radon test kit from them through Angie's List. Directions & testing were pretty simple & they got results back to us w/in a week or so.
Description of Work: Radon test

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Frank D.
03/2017
5.0
wells
  + -1 more
Excellent, ETR was responsive punctual and the instructions and testing equipment supplied by ETR was simple to use and easy to perform at home. I would definitely use them again for future water testing.
Description of Work: Comprehensive test of home well water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Doreen J.
03/2017
5.0
Shipping of vials and reporting were timely.
Description of Work: Radon testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

catherine K.
03/2017
5.0
Results were provided within a week.
Description of Work: Radon testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Elizabeth C.
02/2017
5.0
In about 10 days I received the report back. Simple
Description of Work: After purchasing the test on AL, I received the vials to collect samples. There were good instructions on how to collect the samples for radon testing and ship them back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Billy G.
01/2017
5.0
water softeners, wells
  + 0 more
They were quick and took my call after to go over results with me. Wonderful experience.
Description of Work: Wanted my water tested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Laurie D.
11/2016
5.0
plumbing, wells
  + 0 more
The report was extremely thorough and enlightening. We found extremely high levels of arsenic and TDS that have helped us take some protective measures for our home water.
Description of Work: Testing of our well water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tom K.
10/2016
5.0
wells
  + -1 more
Ordered the health scan report to get a comprehensive analysis of our water beyond the suspected problem of bacteria. The sample kit arrived within a couple days. The results took about a week and a half. The results even identified the species bacteria and yeasts and included information on each.
Description of Work: We wanted to test our well water to identify the cause of an odor. We had past problems with coliform bacteria in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$305

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Susan A.
09/2016
5.0
They were excellent! They were prompt, polite, worked with me to find an unobtrusive place to put the system, and cleaned up everything when they were finished.
Description of Work: Radon testing and remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Environmental Testing & Research Laboratories, Inc
Thank you for taking the time to review ETR Laboratories. We know that your time is valuable. Therefore, we understand that taking the time to review us is important to you. Since it is our goal to achieve 100% customer satisfaction, your rating is very gratifying to us. If you have any questions we are available Mon-Fri, 9 am to 5 pm east coast U.S. time at 800-344-9977. All the best, Nick Lemay ETR Laboratories, Inc.

Contact information

60 Elm Hill Ave. Suite 1, Leominster, MA 01453

http://www.etrlabs.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Wells and Pumps,
Water Filtration and Softening,
Home inspection,
Plumbing,
Tablepads,
Homebuilders,
Air Duct Cleaning,
Pool and Spa Service,
Mold Testing & Remediation,
Radon Detection & Reduction

FAQ

Environmental Testing & Research Laboratories, Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Environmental Testing & Research Laboratories, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Environmental Testing & Research Laboratories, Inc does not offer free project estimates.
No, Environmental Testing & Research Laboratories, Inc does not offer eco-friendly accreditations.
No, Environmental Testing & Research Laboratories, Inc does not offer a senior discount.
No, Environmental Testing & Research Laboratories, Inc does not offer emergency services.
Yes, Environmental Testing & Research Laboratories, Inc offers warranties.
Environmental Testing & Research Laboratories, Inc offers the following services: Private Water, Radon, Mold, Asbetos, & Dairy Testing.
Ask for details.

Contact information

60 Elm Hill Ave. Suite 1, Leominster, MA 01453

http://www.etrlabs.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM