Akland Pump & Irrigation

I would definitely not recommend Akland Pump. During the purchase of our home, I ordered a 4 hour well test from Akland Pump. After 2 hours I received a call that said I was getting 15 gpm and didn't need to continue the other 2 hours. Later I found out the whole test was done on a spigot on the side of the house. The house has a 500 gallon holding tank with a pump so of course it is going to get a consistent 15 gpm. This was not disclosed to me until after the house was purchased that the well test was done on an outside spigot of the house. I also asked for the static level and was told well is too deep and would have to pull pump to get that information. This was our first home and first time dealing with a well so we did not know a lot about wells. We researched and found 15 gpm is decent. We continued with the purchase of the home. 1 month into the house the well began making noises. I had another company come out to take a look and they instantly told me I was getting 2 to 3 gpm. They also were able to tell me the static level without pulling the pump. They informed us that the pump was failing. I went to Akland to inform them of everything and long story short was told tough luck. We ended up paying $10,800 for a new pump and new check valves. Now the system is working at 10 gpm. We would not have purchased the home if the well test had come back at 2 to 3 gpm unless seller fixed the pump. Akland Pump did not do a proper well test and even admitted to not checking the static level knowing they could. Akland also installed an irrigation tank during the purchase of the home. I had asked for this to ensure that enough water could be supplied for landscape (Seller paid for this). Akland did the work but left a pile of rocks from the work they did. I had to show them pictures of their work and then they came back to level the ground. While they installed the irrigation tank, they asked my neighbor to borrow a shop vac. Akland Pump returned the shop vac dirty and full of water.

fixed this leak and others we had in previous years. Always a good job and fairly priced.

Prompt, good service.

When I called, for a system "tune Up"- pretty routine, I expect. I was transferred twice. Finally to a person who said someone else handled that. He took my number, but nobody ever called back. They have competitors. Why would I ever call them again.

They are very good at what they do. They are prompt and they’ll come back and mess with it if it’s not working right.