Roto-Rooter Plumbing & Water Cleanup

Very good work, diagnosed the problem and offered ways to solve it

Somehow my original order was lost -- I called them back the next morning and this time they showed up as promised. Once the plumber and his helper arrived they were great and took care of the problem.

These guys are our plumbers. From courteous scheduling to extreme professional service we have never been disappointed. Our last job was extensive and required tile cutting and redoing some fittings as a result of a remodel. Kevin has got us through this and a couple of other situations. He knows exactly what to do, is prompt and super professional. In this day and age it is awesome to have a company and individuals one can always count on. 100% ENDORSEMENT

Our kitchen sink drain was completely clogged recently. The servicemen came the same day, which was so great as you can imagine what it’s like to try to do dishes with a chronic illness and a family. They were friendly and on time; they also took the time to offer instruction on how to help keep drain clear- i.e. no oil or grease or coffee grounds down drain and to use vinegar and baking soda to keep clear vs. Draino (which can harm pipes, not to mention your body!) We had a bad experience with Draino earlier this year- I took a few breaths in the bathroom after my husband had treated the sink, not knowing he had used it, and it gave my daughter and I both a headache that, for me, lasted two weeks, off and on ( I never get headaches). Now I have a chronic headache that comes and goes whenever I am exposed to a harmful chemical, like gasoline, perfume or cologne, or the cleaning aisles in the grocery store, and etc. They did not use any chemicals to unclog the drain, which was so appreciated. I would recommend RotoRooter if anyone needs a plumber. 🙂

They came and fixed it and kept me in the loop about getting here ,were helpful and tried to get someone here as soon as possible

These guys were a pleasure to work with, very accommodating of our needs, suggested some ideas that would work. Came out when they said they would be there, got the entire job completed in one day, very helpful to me! Gave a reasonable estimate before starting and billed exactly what they quoted. Very pleased and would definitely hire again.

Very well, so far no issues found. Were great to work with.

It went as I had planned lol. As it took two days since there were things that came up unexpectly. Which is usually the case when dealing with plumbing. Plus we requested a very busy plumber that had done the estimate. And the home had been vacant for many years. All in all it got done and I am very thankful for that.

Awesome Dennis and McCoy were very helpful and professional

I logged into Angies list and used the reviews to locate plumbing services close to my area. The service was prompt and fast for a Saturday call. Sal was very professional. He quickly assessed the problem, located and removed the blockage within an hour.

I recently had a new tenant move into a rental unit of the duplex I own. Unfortunately, we missed the fact that the drains were not flowing as smoothly as the needed too. I called Roto-Rooter to see if they could come out last weekend. They said they could have someone come out but they would have to charge overtime due to it being on the weekend. We ended up having them come out on Monday. They arrived on time and made my property their first priority call in the Ellensburg area due to the need resolve this issue with my tenant quickly. They came in and proceeded to check every drain and also to ensure that it wasn't a centralized water flow issue. When they determined that it was localized to specific drains in the duplex they proceeded to snake every drain that was flowing slowly or to disassemble the pipe under the sink and clear it by hand. They showed me each drain was flowing better after they worked. When I expressed concern that one drain still wasn't flowing well enough after they cleared it, without question the went back upstairs and re-cleared it. After that, there was no water flow problems throughout the house. They accepted the $30.00 Angle's List coupon with no issue and were done in under an hour. I would absolutely use them again.

Last year a purchased the duplex I was already living in in Ellensburg, WA. It was a great property but it had one unusual feature for such a high quality place...no garbage disposal on either side. I purchased the parts and disposal for my side and had Roto-Rooter out of Yakima do the instillation. They did a great job on my unit so when it came time to install one on the rental side of my duplex I called them in again. The Roto-Rooter Plumber arrived on time and only had a little trouble finding the property which isn't uncommon. I had painters in the property which he had no problems working around. He got right to work with what the disposal and parts I had provided. He ended up having to make one run to a hardware store for an longer hose for the dishwasher. He had no problem cutting through the stainless steal sink to install the air switch button for turning the disposal on and off. Besides that slight delay, he was done in a little over an hour. He had no problems accepting the Angie's List $30 coupon which saved me a ton on the instillation. Overall, a job well done with no major issues. I plan to continue to use them for all routine plumbing work and would highly recommend them to others.

He was personable and efficient. He told me exactly what he was going to do, how long he thought it would take and the cost based on that. The job took less than an hour and the sink drains perfectly!

He assured me that the toilet was still in good shape. It flushes smoothly now and makes less noise. He was careful not to make a mess while using the snake and was done and gone within less than an hour. Friendly guy, not too chatty. Good experience.

Quick to respond and were able to solve my problem same day. Both plumbers were nice and professional. They did a great job would call them again.

The first thing that impressed me about Roto-Rooter was the fact that they were able to schedule an installation of my garbage disposal very quickly (we were able to do it the next day after I called, in a time that worked for me.) For those of you living in Ellensburg, don't worry, they recently hired a great plumber down here to extend their service area beyond Yakima. I had a small window of time that I could get off work to be here when he did the install. He arrived right on time and worked quickly to complete the service. The disposal was well installed and in such a way that I could easily fit the trash can under the sink again. Most importantly they happily honor the Angie's List $30 coupon which saved a ton on what would have been a $150 installation.

did not really fix the problem

The owner took our call immediately and sent Brendan out the same day. Brendan was polite, frank, and appeared competent, and supplled us with an estimate. The work (cleaning the drains) actually took less time than estimated. He gladly finished out the hour cleaning out a slow bathtub drain, advising us how to maintain involved drains running freely, including eco-friendly drain cleaner. Charged by the hour for time spent, plus drain cleaner. We appreciated his expertise working with older plumbing.

I called Roto Rooter to have them again come out and assess the situation. Bill told me that they had determined (in Dec) that there was a broken pipe and asked if it had been fixed. I passed that information on to my husband and he did fix it. I was impressed that Roto Rooter did the right thing. Rather than coming out and performing the same service he told me that there was a problem and gave us the opportunity to fix it or they could fix it if we wished. This overall saved us a lot of money.

He was prompt, polite and got to work immediately. Within 15 minutes, the problem was solved. I felt the price was fair for the service performed. I would call on this business again, if needed.

I called in the morning. Received a call back within an hour to tell me someone was on their way out. Sal came,asked a few questions, gave me an estimate,& I agreed to it.He was done in under 30 minutes.He made sure all the toilets were flushing & everything was draining correctly. Fantastic friendly service!

We received a call from our tenants on the fourth of July with a leaking problem. We contacted Roto Rooter and they were able to schedule an appointment around our tenants schedule. From talking with our tenants and the plumber, the problem was taken care of with one trip. We meet with the owners when we were in town and we impressed with their service, billing process and timeliness.

on time, honest, efficient, complete work.

It was a holiday and the water faucet wouldn't turn off. I called our regular plumber and left a message, but never received a response. I called Roto Rooter and received a call back within 5 minutes. The plumber told me the rate was double because of the holiday and I agreed to the price. He arrived within 30 minutes, diagnosed the problem and took care of fixing it within an hour, so I wouldn't have to pay more than the one hour charge.

The service call was completed in the fastest time possible. Roto Rooter showed up right on time and even called a half hour before they were due to make sure the time still worked. He came in, took apart my "work", cleaned the pipes up and did a professional job of installing the faucets I had purchased. I think the previous owners of the home got a little excited with plumber's glue too. He was able to surmount that little challenge like a pro!