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"Summary: I hired Hydro-Tech to install a new Hunter sprinkler controller with a wireless rain sensor, and replace a broken sprinkler head. Communication has been poor throughout, including scheduling. I had issues with the controller immediately after installation. While I contacted the tech who provided the proposal via email the same day as the install occurred (5/25), it's been 11 days since I sent that email and I have received absolutely zero response. Given that I reported the controller as defective within a few hours of the installation and have received no response, I can only assume that Hydro-Tech cannot be trusted for after-installation support in any way. Caution is strongly advised. Full description: I requested a quote to install a new sprinkler controller a replace a broken sprinkler head. I was able to get David Ogurko to come out to provide a quote the next day. He indicated it was a small job and probably wouldn't take more than 1 hour of labor. He said the work could be scheduled relatively quickly. David provided a reasonable quote. The proposal requested 100% payment upfront but I emailed him on May 2nd to request 50% payment in advance, 50% upon completion. Given the small size of the contract, he said I could just pay the entire amount upon completion. I then returned the signed contract on May 3rd. David emailed me on May 4th stating that I would hear back shortly regarding scheduling. As I heard nothing by May 11th, I reached out for information. He responded saying he couldn't schedule the work because he hadn't received payment - even though he previously said I could pay after the work was completed. I forwarded the prior email and he responded, "I will take care of this first thing in the morning." One week later on May 18th, I received an email stating that the work would be completed on the 25th, between 7 and 12 PM. A tech arrived shortly after 7 AM. He installed the controller, replaced the damaged sprinkler head, and physically installed the rain sensor. However, he never setup the rain sensor on the controller. I only discovered this after he left, and I had to call to have it done remotely. I immediately began having issues with the controller. Despite installing a wifi access point in close proximity to the sprinkler controller, and the controller and my Ubiquiti controller reporting a very strong signal, the sprinkler controller would drop off the Wifi approximately 30 minutes after initial setup. Rebooting the device resolved the issue temporarily until it occurred again. I sent an email to David the evening after installation (5/25). It is now Monday, June 5th and I have yet to receive any response from David. I later discovered that the Hunter controller just has very poorly designed Wifi code. Wireless devices are expected to connect to the strongest access point when multiple access points broadcast the same SSID (wifi network). This allows you to seamlessly roam between access points in a large building/home, and works well with most laptops, smartphones, tablets etc.. However, it appears the Hunter controller would connect to the proper access point, and for no apparent reason, drop the connection if it saw other access points broadcasting the same network. When I created a dedicated wireless network for the sprinkler controller only on the access point with the best signal, the issue went away. While I appreciate that it now appears to be working, the fact that I received no response whatsoever from Hydro-Tech indicates that they cannot be trusted to provide any after-install customer service."

"Didn’t even show up for scheduled quote"

"Awesome job. The crew was fast, but they left my yard looking amazing. Would definitely use this company again. The service that was rendered was worth the price I paid, and it wasn't an outrageous amount either."

"We weren't sure what we wanted to have done, but we knew we needed to change the landscaping of our front yard. Julian and Moses were very knowledgeable and helpful! They were quick to respond, quick to get the work done, and provided suggestions that turned out amazing! We are very happy with the work done, and have received several compliments from our neighbors."

"Julio and his team are some of the most qualified and hardworking people I have been around. We had a couple important projects in our backyard and crawl space. They were always on time, always responsive and did a phenomenal job for us."

"I recently had the pleasure of hiring The Irrigation Professionals to install a sprinkler system at my Townhome, and I am beyond thrilled with the results. From start to finish, the Irrigation Professionals provided top-notch service and exceeded my expectations in every way. First and foremost, their crew demonstrated a wealth of knowledge and expertise in sprinkler system installation. They took the time to thoroughly assess my yard and design a customized system that would meet my specific needs. Their attention to detail was impressive, and they even considered factors such as different soil types and plant water requirements. The installation process was seamless, and the crew from the Irrigation Professionals worked diligently to ensure that every sprinkler head was perfectly positioned and calibrated. They were professional, courteous, and respectful of my property throughout the entire project. I was particularly impressed with their efficiency, as they completed the installation on time without sacrificing quality. Since the installation, I have witnessed a profound improvement in the health and appearance of my lawn and garden. The sprinkler system installed by the Irrigation Professionals operates flawlessly, delivering the perfect amount of water to each area while conserving resources. The system's programmable features have made my life so much easier, allowing me to create a convenient watering schedule that fits my schedule. Furthermore, the customer service provided by the Irrigation Professionals has been nothing short of exceptional. They were readily available to address my questions and concerns promptly, and their follow-up has been commendable. Their commitment to customer satisfaction is truly commendable, making the entire experience pleasant and stress-free. Overall, I highly recommend the Irrigation Professionals for sprinkler installation. Their expertise, professionalism, and customer-centered approach sets them apart from other companies in the Virginia Area. If you are looking for a reliable and reputable sprinkler installation service, look no further than the Irrigation Professionals. Sincerely, Kami"

"Jose and his team did an amazing job, easy to communicate and always on time. Highly recommend JP Landscaping."

"Very professional"

"He was straight forward and fair in his pricing and approach to shoveling a 200 foot driveway. We were dealing with him remotely from 60 miles away from the job site and it was easy and efficient with photos sent to show a job well done."