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Emergency Restoration Services LLC

4.76(

Customers say: Super punctual

•Approved Pro

14 years of experience

Emergency services offered

Emergency Restoration Services LLC (ERS) is your local mold and water restoration specialist. From a small water leak to a large scale mold remediation project, ERS has the knowledge, experience and equipment to handle the job the right way. We are a highly rated Angie’s List service provider that is dedicated to provide the highest level of customer service. Our employees are available 24/7 to help you in your time of need. All mold and water mitigation is handled by our employees not subcontractors or day labors. We screen all employees for drugs and perform criminal history checks so you can feel safe knowing who is working in your home or business. In addition to being a Class “A” contractor all of our employees are individually licensed by the State of Virginia as Mold Remediation Supervisors or Mold Inspectors as required by law.

"Quick and thorough work."

Cody Z on December 2024

"Quick and thorough work."

Cody Z on December 2024

Custom Home Improvement & Repairs LLC

4.62(

102

Custom Home Improvement & Repairs LLC

4.62(

102

21 years of experience

Beginning in 2004, Custom Home Improvements has been providing the finest window, trim, siding and roof installation services throughout Hampton Roads, including Virginia Beach, Chesapeake, Newport News, Suffolk and Hampton. As one of the leading Virginia Beach roofing companies, our professionals are highly skilled with over thirty five years of experience in the business. We understand that our customers have a need to trust the company they do business with, and we will always provide each customer with the most honorable and efficient work that is out there. Class A Licensed Contractor by the State of Virginia with a "Builders" Speciality (Lic. number 2705 135338A), Accredited business with the BBB with an A+ Rating, EPA Certified business (Certification # NAT-78215-1), VSI (Vinyl Siding Institute) Certified, GAF Master Elite Certified Contractor, National Roofing Contractor's Association Member, KP Master Contractor, Mastic Elite Siding & Trim Contractor Preferred Window Installer. Best of the Best / Television (see our video!) Additional contact name - Dana Achenbach. Additional email - [email protected].

"From start to finish Customer Home was fantastic. They were very responsive and quick to come for an estimate. Bill, the sales person was straightforward and didn’t try to push upgrades. Communications were open throughout, from reminders before install and the entire day of install. The site manager was helpful and friendly, they even made sure the majority of the debris were picked up. I did find almost a dozen nails in my driveway but attributed this to not being able to clean under the dumpster. I had estimates by other companies that was almost double the price. The materials used were quality and not just pulled from a box store. They also have a great warranty. I only wish they did more than just external improvements. They would be my top choice of business to work in the future."

Casey W on October 2024

"From start to finish Customer Home was fantastic. They were very responsive and quick to come for an estimate. Bill, the sales person was straightforward and didn’t try to push upgrades. Communications were open throughout, from reminders before install and the entire day of install. The site manager was helpful and friendly, they even made sure the majority of the debris were picked up. I did find almost a dozen nails in my driveway but attributed this to not being able to clean under the dumpster. I had estimates by other companies that was almost double the price. The materials used were quality and not just pulled from a box store. They also have a great warranty. I only wish they did more than just external improvements. They would be my top choice of business to work in the future."

Casey W on October 2024

The Roofing Company

4.54(

136

The Roofing Company

4.54(

136

27 years of experience

Since 1998, The Roofing Company, Inc. has been dedicated to providing the Hampton Roads community with top-quality, stress-free roofing solutions. Our A+ rated, experienced contractors deliver exceptional care and attention to every residential and commercial property, ensuring long-lasting results and complete satisfaction. We offer an all-inclusive approach to property maintenance, prioritizing craftsmanship and performance for lasting value. Whether you need emergency repairs, a complete roof replacement, seamless gutter installations, or energy-efficient skylights, The Roofing Company, Inc. is your trusted partner. Our comprehensive services include: Residential Roofing: From urgent repairs to full roof replacements with a variety of premium products to suit your needs. Commercial Roofing: Expert service for all types of commercial roofing materials, ensuring enduring performance for your business. Gutter Installations: Complete your roofing system with our seamless gutter and gutter guard options for effective water management. Skylight Installations: Enhance your property with natural light and fresh air through our professional, energy-efficient skylight installations. We are proud to be a leading roofing company in Hampton Roads, backed by industry awards and outstanding customer reviews. Let us transform your property, one roof at a time.

"I’ll start by saying I wouldn’t recommend this company at all. I’m in the military so my time is limited. I initially contacted this company around March/April 2021 for leaks I was experiencing with my roof. I was quoted $3k to remove an attic vent on the second level attic that was causing leaks and to repair leaks in the attic of the first level of my home. They removed the second level attic vent and repaired that leak. The problem began with first level attic. They removed the vinyl siding along the roof line and sealed it. So I thought the problem was solved. A couple of weeks later, it rained so I checked to see if there were any leaks. There was still a leak dripping in the same spot but this time there was multiple leaks. I contacted the employee (who will remain nameless) that I was still experiencing leaks. He came out and told me in order to identify the leak, he will need to perform a $450 water test. I paid them $3k already but okay. He preformed the water test and said the leaks was coming from a second level window installed incorrectly. He said the company HE WORKS FOR would charge me another $1500 for the work. But he would just do it on the side for me $250. I thought it was sketchy that an employee who works for the company would use the company resources as a side hustle but at that point, I just wanted it fixed. So I paid said employee, he sealed the window. I THOUGHT problem solved. I’m in the Navy so I’m not home often. A couple of weeks later it rained again, same leaks but this time it’s progressed more. I called “employee” and he said he’ll send one of his guys out to check out what’s going on. His side guy never came so I had to call him again. When he finally came, they drilled a metal sheet above the window and let it sit there until it rained again to see if in fact, that’s where the leak was coming from. It rained again but it wasn’t leaking as much this time so the same “employee” came out, removed the metal sheet that sat above my window for a couple weeks and sealed the window again. It rained again, and the same leaks appeared but this time on both ends of the lining of the attic. So instead of calling the “employee”, I called the company. I explained to them that their employee came out a couple times to try and fix the leaks but it’s still leaking. Now this is where it becomes a mess, the company never knew the employee was coming out to my home on company time, so they made their employee refund me for the amount they charged me on the side. They apologized and offered to send someone else out this time. The new employee who was kind, reviewed all the work that was done prior and said now he recommended that flashing is to be installed under the siding of the house. Why wasn’t that recommended to begin with?!?! This new employee said he would get back with me in two days with the amount for the new quote. After everything I went through, I still considered this company business. After two days went by, no phone call. So a couple days later I called the company and asked for the new quote for ADDITIONAL work I was quoted for that I never got. The receptionist said they have to contact another company before they could give me an accurate quote. This company NEVER called me back at all. So I’m assuming they just washed their hands of the poor, costly work that was performed. Of course, I called another company who said The Roofing Company overcharged me, and quoted me for a lesser price than they quoted me. Unless you want to go through what I experienced with this backwards, unprofessional, non-reliable and expensive company, I wouldn’t recommend you using them."

Carlo P on September 2021

"I’ll start by saying I wouldn’t recommend this company at all. I’m in the military so my time is limited. I initially contacted this company around March/April 2021 for leaks I was experiencing with my roof. I was quoted $3k to remove an attic vent on the second level attic that was causing leaks and to repair leaks in the attic of the first level of my home. They removed the second level attic vent and repaired that leak. The problem began with first level attic. They removed the vinyl siding along the roof line and sealed it. So I thought the problem was solved. A couple of weeks later, it rained so I checked to see if there were any leaks. There was still a leak dripping in the same spot but this time there was multiple leaks. I contacted the employee (who will remain nameless) that I was still experiencing leaks. He came out and told me in order to identify the leak, he will need to perform a $450 water test. I paid them $3k already but okay. He preformed the water test and said the leaks was coming from a second level window installed incorrectly. He said the company HE WORKS FOR would charge me another $1500 for the work. But he would just do it on the side for me $250. I thought it was sketchy that an employee who works for the company would use the company resources as a side hustle but at that point, I just wanted it fixed. So I paid said employee, he sealed the window. I THOUGHT problem solved. I’m in the Navy so I’m not home often. A couple of weeks later it rained again, same leaks but this time it’s progressed more. I called “employee” and he said he’ll send one of his guys out to check out what’s going on. His side guy never came so I had to call him again. When he finally came, they drilled a metal sheet above the window and let it sit there until it rained again to see if in fact, that’s where the leak was coming from. It rained again but it wasn’t leaking as much this time so the same “employee” came out, removed the metal sheet that sat above my window for a couple weeks and sealed the window again. It rained again, and the same leaks appeared but this time on both ends of the lining of the attic. So instead of calling the “employee”, I called the company. I explained to them that their employee came out a couple times to try and fix the leaks but it’s still leaking. Now this is where it becomes a mess, the company never knew the employee was coming out to my home on company time, so they made their employee refund me for the amount they charged me on the side. They apologized and offered to send someone else out this time. The new employee who was kind, reviewed all the work that was done prior and said now he recommended that flashing is to be installed under the siding of the house. Why wasn’t that recommended to begin with?!?! This new employee said he would get back with me in two days with the amount for the new quote. After everything I went through, I still considered this company business. After two days went by, no phone call. So a couple days later I called the company and asked for the new quote for ADDITIONAL work I was quoted for that I never got. The receptionist said they have to contact another company before they could give me an accurate quote. This company NEVER called me back at all. So I’m assuming they just washed their hands of the poor, costly work that was performed. Of course, I called another company who said The Roofing Company overcharged me, and quoted me for a lesser price than they quoted me. Unless you want to go through what I experienced with this backwards, unprofessional, non-reliable and expensive company, I wouldn’t recommend you using them."

Carlo P on September 2021

Jim Hicks Home Improvement

4.70(

Jim Hicks Home Improvement

4.70(

Recommended by 95% of Angi customers

Jim Hicks is a Gulf War Veteran and a longtime resident of Tidewater Virginia. He has been serving his neighbors in Hampton Roads with home improvement services for over 13 years. Jim has been recognized on a local and national level for his leadership in the home improvement industry. For all your remodling and design needs, Jim Hicks has the solution for you. Jim Hicks Remodel & Design is a Design/Build remodeling firm. The benefit here is that both the design and the construction teams are working in unison. Our Design Team will work with you to create what can be accomplished with your home’s actual structure, while our Production Team ensures that what is being designed is something that will actually work onsite as well as ensuring that the design is in alignment with your budget. With our Design/Build system costs are known far earlier in the process so that decisions can be made during the design of the project to conserve resources, and eliminate hidden costs. Also, consult Jim Hicks Home Improvement for all your roofing and siding needs. With over 10 years' experience in Hampton Roads, his team will be able to answer all your roofing and siding questions. Not sure if you need a new roof? Contact Jim Hicks Home Improvement for a consultation on whether you're in need of a new roof or simply a couple repairs. If you do indeed need a new roof, look to Jim Hicks Home Improvement for a no obligation, free quote.

RLC Contracting Company

RLC Contracting Company

Customers say: Quick response

Recommended by 100% of Angi customers

As a family owned and operated business, RLC Contracting Company firmly believes in the “golden rule” and the tried and true notion that backing up promises with actions is the only way to succeed personally and professionally. We pledge accountability and commitment to each client by always following our standard operating principles: ◊ Sensitivity to our client's needs and the invasive nature of remodeling – we will minimize the impact of the process to the greatest extent possible ◊ Open communication at every stage of the process, providing updates on project progress and schedule impact – you will never be left in the dark ◊ Prompt resolution to any and all issues as they present themselves – no problems at RLC Contracting Company, only solutions With nearly 35 years of experience in all facets of home remodeling, we are ready to help you with all of your home improvement needs.

"I consider it a great privilege to leave this review for RLC contracting. Rick and Linda Jenkins are true professionals and your satisfaction is their goal. We had them convert half of our garage into a laundry/utility room. With my husband and I getting older,we made some renovations to our home to enhance out ability to remain here for a long time. Our laundry was located in the garage and we had to schlep baskets up and down cement steps. It became apparent this wasn’t going to last too much longer. So we contacted Rick and Linda and they assisted us in the process of being able to “age in place”. Both are very knowledgeable in this area and were great resources. Rick was highly complimented by our local building inspector and Linda runs a tight ship. We were informed of each step of the process and the craftsmanship is outstanding. We love our new laundry room and with the COVID-19 we loved having a place to put extra supplies. Towards the end of that project, we approached them about building a deck on the back of the house. Again, flawless craftsmanship. And again, as the building inspector stood on the deck, he told me how impressed he was with the work that had been done. Yeah. It’s that good. We would not hesitate recommending RLC Contracting to anyone and would delight in the opportunities to do so. We are thrilled with our new room and the huge deck that now grace our home."

C L on August 2020

"I consider it a great privilege to leave this review for RLC contracting. Rick and Linda Jenkins are true professionals and your satisfaction is their goal. We had them convert half of our garage into a laundry/utility room. With my husband and I getting older,we made some renovations to our home to enhance out ability to remain here for a long time. Our laundry was located in the garage and we had to schlep baskets up and down cement steps. It became apparent this wasn’t going to last too much longer. So we contacted Rick and Linda and they assisted us in the process of being able to “age in place”. Both are very knowledgeable in this area and were great resources. Rick was highly complimented by our local building inspector and Linda runs a tight ship. We were informed of each step of the process and the craftsmanship is outstanding. We love our new laundry room and with the COVID-19 we loved having a place to put extra supplies. Towards the end of that project, we approached them about building a deck on the back of the house. Again, flawless craftsmanship. And again, as the building inspector stood on the deck, he told me how impressed he was with the work that had been done. Yeah. It’s that good. We would not hesitate recommending RLC Contracting to anyone and would delight in the opportunities to do so. We are thrilled with our new room and the huge deck that now grace our home."

C L on August 2020

MACSONS Inc

4.64(

MACSONS Inc

4.64(

Customers say: Super punctual

Recommended by 90% of Angi customers

Additional DBA - Macsons Demolition And Environmental Services.

"Finished quickly with little disruption"

Jayne W on February 2018

Additional DBA - Macsons Demolition And Environmental Services.

"Finished quickly with little disruption"

Jayne W on February 2018

RVA Restoration

4.50(

RVA Restoration

4.50(

14 years of experience

We are a disaster restoration company that is certified by IICRC in water, fire, and mold remediation. Employees are certified by EPA, Indoor Air Quality Association, and DPOR to perform environmental testing. We offer environmental testing for mold, lead and asbestos, as well as water mitigation and mold remediation. We are a locally owned, family run business, established in 2011. We work with all insurance companies. We are licensed, certified, and insured.

"The service was really good. They came to work after the previous company implicated damage. They were amazing. They were available to work and they took of everything. They kept me track and they were very vocal if something comes up. They're the best contractor I've work with."

Kathy N on October 2021

"The service was really good. They came to work after the previous company implicated damage. They were amazing. They were available to work and they took of everything. They kept me track and they were very vocal if something comes up. They're the best contractor I've work with."

Kathy N on October 2021

SERVPRO OF VIRGINIA BEACH

3.75(

SERVPRO OF VIRGINIA BEACH

3.75(

Customers say: Terrific value

34 years of experience

SERVPRO® of Virginia Beach specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO® of Virginia Beach can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular The Clean Trust industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,500 qualified franchises, no damage is too large or too small for SERVPRO® of Virginia Beach. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. Certifications •AMRT - Applied Microbial Remediation Technician•ASD - Applied Structural Drying Technician•CCT - Carpet Cleaning Technician•ECTP - Employee Certification Training Program•HST - Health and safety Technician•OCT - Odor Control Technician•OSHA - 10-hour General and/or Construction Industry Training Program•RRRP - Lead-Based Paint Activities and Renovation•SMT - Stone, Masonry and Ceramic Tile Cleaning Technician•SRT - Fire & Smoke Damage Restoration Technician•WRT - Water Damage Restoration Technician

"ServPro was great on the remediation side. I had a burst pipe, and they removed or dried the damaged items. The problem started with the restoration when their employee, Austin, brought Frank Singleton of Dominion Restoration to my home for repair. Austin gave him the highest recommendation. Well, the contractor put in floors before painting wallsrequiring the floors to be re-done. He failed to supervise subcontractors so that new quartz counters had to be removed and redone. A two-week project became a 4-month nightmare. When I complained, I was verbally abused, gaslighted, and bullied. The contract said he wouldn't pay for items purchased by the client, but then Frank asked me to go buy faucets, light fixtures, and microwave, I stupidly assumed he would be ethical and take those off the bill. He didn't, and further threatened to put a mechanic's lien on my elderly mother's home if I didn't pay him for things he never bought but instructed me to buy. So I paid twice."

Theresa B on November 2022

"ServPro was great on the remediation side. I had a burst pipe, and they removed or dried the damaged items. The problem started with the restoration when their employee, Austin, brought Frank Singleton of Dominion Restoration to my home for repair. Austin gave him the highest recommendation. Well, the contractor put in floors before painting wallsrequiring the floors to be re-done. He failed to supervise subcontractors so that new quartz counters had to be removed and redone. A two-week project became a 4-month nightmare. When I complained, I was verbally abused, gaslighted, and bullied. The contract said he wouldn't pay for items purchased by the client, but then Frank asked me to go buy faucets, light fixtures, and microwave, I stupidly assumed he would be ethical and take those off the bill. He didn't, and further threatened to put a mechanic's lien on my elderly mother's home if I didn't pay him for things he never bought but instructed me to buy. So I paid twice."

Theresa B on November 2022

Colonial Plaster Restoration

Colonial Plaster Restoration

Customers say: Quick response

Recommended by 100% of Angi customers

Colonial Plaster Restoration provides a variety of quality services to residential and commercial customers throughout the Greater Richmond area, as well as across the state of Virginia. From repairing plaster molding in historic properties, to hanging and finishing drywall in new homes, to applying Venetian plaster, our mission is to protect, preserve and enhance buildings of all kinds. We pledge to maintain the highest quality workmanship, regardless of the size or type of job, and to promote a clean, safe and friendly workplace. Our mission includes keeping informed about all industry developments so that we can provide the best service possible with the most advanced techniques and materials. As an employer, we offer opportunities for training and career advancement, and pledge that diligent, conscientious workers will be satisfied members of the Colonial Plaster Restoration family.

DB's Handyman Service LLC

DB's Handyman Service LLC