Get matched with top hardwood flooring pros in Fair Oaks, VA

"Amazing customer service from both Mike and Jodi, very responsive be it for providing quotes, setting up a time to do the job or to address concerns and questions. I like that Mike actually measured the area to be refinished and provided a professional quote rather than a random amount. Their contractors were also professional in their behavior and got the job done a day ahead of schedule. My floors look rich and alive after the refinishing. Will definitely reconsider them for any flooring job in future."

"We have lived through many remodeling projects over the years and Looney's Grout & Tile is the absolute BEST at what they do. What an incredible find! Jorge and crew were so skilled, efficient, and kind. The marble shower tiling project that had once seemed such a chore transformed into an inspirational makeover. That is some serious renovation magic. Awkward shower enclosure becomes a showstopper! We cannot thank Looney's enough for this whole process...from the quick and easy estimate to the consummate professionalism of our star installers. We are beyond thrilled. If you are reading this and wondering whether to start that tiling project of yours, please take this as a sign to contact Looney's; you will love the results!"

"Magni flooring exceeded all expectations. Jorge did a wonderful job installing hardwood floor in my living room - he was highly detail-oriented and left my living room spotless when finished. I will definitely use them again for any flooring needs."

"Could not be more pleased entire process a breeze.Work contracted done on a timely & professional manner. Price fair for quality of work done.We could not be more pleased. Will contact them again for our future home projects."

"Great , on time quick work price as quoted"

"Kustom Floors and its owner Mr. Rudy Arredondo did a spectacular job refinishing the hardwood floors in my home. This hardwood floor installed in 1954 needed to be replaced because it looked ugly, worn out and beat up. Kustom Floors did such a high quality job that the refinished floors now look like new. My wife and I sometimes look at pictures showing the flooring before KF came in and it is honestly hard to believe it could be rescued from so much deterioration. I only wanted to use a stain and coats that were green and zero VOC. I contacted another well regarded company and they only offered duraseal which is toxic and I did not want my family and dog to inhale its toxic fumes. Thankfully, Kustom Floors offered a zero VOC solution (Rubio Monocoat): natural, clean and beautiful. To my surprise their pricing for their superior zero VOC stain and coat was reasonable compared to the duraseal estimate from the well regarded competitor. They also removed an old dirty carpet in my basement and installed vinyl flooring. This job was executed with precision and attention to detail. I highly recommend KF. In fact, I am interested in replacing my kitchen floor with them."

"Excellent work!"

"Great work, very reliable and responsive, thank you."

"Lux did a great job. They were immediately responsive to my inquiries and I was able to schedule the work within the week. They were on time and worked quickly. I will definitely work with them again."

"I am significantly behind in providing a review for work done by this vendor. I hope I did not cause others to have a similar experience. I hired Virginia Top Floors to sand and stain @ 500 square ft. of floor. My project was done in the late November/December time frame of 2021. My initial dealings with Ileana were very good. She arrived at the scheduled time and provided a well written and understandable estimate. On the day work was scheduled, her crew arrived on time and seemed professional. The work progress seemed very reasonable; she had a two-person crew come out. The main worker (Craftsman) seemed to know what he was doing and ran the sander for the majority of the job. What I cannot understand and was concerning is why the helper took over using the drum sander in an area where there are multiple corners and short runs. Unfortunately, my concerns became reality. After the workers finished sanding and applied the stain – they looked like they were going to just leave. I asked why the floor looked uneven and was told it had to dry. The next day Ileana asked how it looked and I told her she really needs to come out and check. The hallway portion of the job was horrible. It looked like the sander dug into the wood at uneven angles all over the hall way. Ileana was there for not even 5 minutes before she acknowledged they needed to come back out and fix the floor. The Senior worker came out the following Saturday and worked the majority of the day trying to hand sand the wavering floor. He might as well have sanded the moon’s surface. Now the floor looked like it had dunes on it with the tops flattened. Again I asked why it still looked so rough and once again was told it was wet. The next day when I questioned Ileana about this, she kept indicating that you can only sand it one more time and it’s as good as it will get. I decided to wait and address this again after the holidays (big mistake). The result of Virginia Top Floors work on my hallway is infuriating, a dismal example of shotty workmanship. I was not surprised that she did not ask for a review, at that time. After the holidays, I received an email from Virginia Top Floors asking for a review. Here is the email string. Dear Jeremy: We hope you're doing well and with a couple of minutes to spare from your busy schedule. We were thrilled that you were happy with the newly refinished floors and though perhaps you could help us out. It would mean the world to us if you could give us a few minutes of your time to write a short review of our services. To do so, simply click on any of the links below and write away! A few points that seem to be relevant to clients like yourself are, expertise, quality of work, cleanliness, adherence to timetable and estimates, and work team. You can write a review through one portal, or write a review and paste it on all the ones you deem relevant. Angies List Google Yelp We greatly appreciate your time as your review helps other clients find the service they need while helping us grow. With gratitude, My Response: Ileana, It is interesting that you have asked for a review of your services. I have been struggling with how to write a review for your services for the past two+ months. We are very happy with 90% of the work. The 10% leaves me frustrated and aggravated EVERY morning. When I enter the hallway (which you tried to fix), I see a floor which is nowhere near flat. There are ripples or what would look like "dunes" with the high points attempted to be sanded down. Unfortunately, as the floor dried this ripple effect became extremely noticeable. I truly wish I had waited a while before accepting the job. I am not sure if anything can be done or would be done but that 10% truly stops me from writing the review I would like to. Virginia Top Floors: Hi Jeremy: Totally understand. I'm so sad to learn this as it has been a few months since the completion of the work and any new correction will end up with a color and finish difference that will not match the existing floors. Sincerely, Ileana What upsets me the most, is these people are supposedly professionals. They come in and try to correct the damage their helper did to my floor with dismal results. These people knew exactly how bad my floor was even after trying to correct it, yet they let it be. My review for Virginia Top Floors is basically “buyer beware”. They were pleasant to deal with and did a decent job on the straight forward sanding and staining. They did come out to try and fix the significant blunder of the helper but the simple fact that they had to know how bad the floor was and is – it’s inexcusable and a lasting legacy to the quality of the work performed."