Get matched with top window and door contractors in Dahlgren, VA

"Love our new Grand View Windows from Window Nation 17 Windows and 1 Sliding Glass Door We did quite a bit of research, explored a lot of companies and choose Window Nation for our project. And we are happy we did. The whole process from presentation to installation was easy and efficient. Reza arrived at our house on time for the presentation. He inspected and measured our windows and then launched into the presentation. Reza is knowledgeable about the Window Nation offering as well as the products offered by his competitors. As mentioned, I did some research and had an idea of the features that we wanted and what we should pay. Reza presented the Window Nation Grand View line, which meets our feature requirements, and after a bit of back-and-forth negotiation we settled on a price that was within our range and fair to us both. After signing, Reza described the next steps and set expectations. Overall, the presentation took only about an hour and was relatively painless, with no high-pressure tactics. Several days later, Mike came by to inspect our windows and confirm measurements for the build specifications. This took only about a half-hour. Mike answered some questions about the installation process and said that the windows and door could take up to 6 weeks to build. Imagine our surprise when we received a call a week later to schedule our installation. On installation day, the three-man team arrived on time. They introduced themselves and the team lead, Ted, described the process and then they got right to work. They tarped the paths to all the windows to protect the floors. They were very careful and respectful of our house. The entire team was friendly and polite and experienced and highly skilled. You could tell that they’d done this a time or two. The outside trim work is fantastic and the inside finish work is great. All 17 windows and the sliding door were installed in a single day. Ted went over the operation of the windows and door. The windows and door look and function great. We couldn’t be happier. If you are considering a window or door replacement project, we strongly recommend that you engage Window Nation. They will treat you right."

"Unprofessional visit. Showed up unannounced and we only knew they were there because one person stood 10 feet from our porch staring at us in through our living room window. My wife spent 10 minutes talking to them, they stated they had no business cards, they only had an appointment card but didn't present it. Honestly when you show up at someone's house you need some sort of identifier if your walking door to door in casual clothes. After the uncomfortable dead stare through the windows my wife and i have decided to post a No Solicitors sign. They didn't take no for an answer at first, pushing with more questions to circumvent the no she gave, as well as interrupted our dinner, as they showed up right at 6pm."

"Overall: B Price: A Quality: B Responsiveness: A Punctuality: A Professionalism: A Value Dry staff are easy to work with, friendly, and responsive. I had a great experience with their consultant (friendly, informative, stayed late to answer our questions), their onsite team (friendly, courteous), and their management (understanding, responsive). Scheduling the consultation was quick and aligned to later in the day to accommodate our family schedule. Our consultant stayed later than I would have expected. We asked a lot of questions and he was happy to answer them all, and provided a proposal for work and a quote during the visit. The crew was on punctual, worked hard, and accomplished the work based on the schedule. They were very polite and engaging throughout the day. They did a good job on cleanup. The on-site foreman consulted and advised us on site about a crack discovered in our foundation wall once insulation was removed. Thankfully it was not too bad, but he had an immediate solution that was added onto our current project and schedule at very minimal impact. We very much appreciated that. There was one aspect of the contract that was not quite completed as it turns out our house layout did not allow for it. The company worked with me and quickly resolved the inconsistency. There are only two aspects where we have some constructive criticism: There was a moment of awkwardness for us during the initial consultation when it was identified they could perform the work the next week, then to lock that in there is a "waiver of right to cancel" form that I was not expecting to have to sign to get that date. It was not pressed upon us per say, but it seemed unnecessary since they were identified as available ("winter availability"). It kinda pressured us into fast decision or potentially have to wait "up to two weeks". Since we really just wanted to get the project over with, we did go ahead and sign. The form is used for emergency work, and I don’t think any of us during the whole visit identified the problems we had as an emergency. Also, there was one technical aspect of the job which was not explained (dimpled drain mat, what it does and how it is installed). Though we didn’t realize it until the work was completed and we were asking “what is that?”. In regard to the installation of the interior French drain system (etc.), everything was completed very well, and we have all indications that it should work exactly as expected. Some gripes after the fact were that the concrete pour and smoothing could have gone better. The resulting concrete work is mostly flat, but not there are some waves and texture issues (overlaps, small ridges) in the final work that will mean we have to put some effort in ensuring our shelves will be stable and semi level when we put our room back together. Also, from the equipment used and the concrete chunks removed, there are quite a number of floor chips, scuffs, and scrape marks on areas of the floor that were not part of the construction (but in the same room). These aspects are a little frustrating in hindsight as there are techniques to ensure poured concrete is flat and smooth. In addition, something as simple as putting down some cardboard would likely have prevented the majority of the chips and scrapes. For anyone considering them for a project, just ensuring that extra discussions occur in regard to expectations on the final look will be useful to help avoid these issues. In conclusion, everything went very well and the company was great to work with, without the little gripes above it would have been an "A" result all the way around. Based on the people and the reputation, we would definitely work with them again in the future. We would make it a point to be extra verbose in terms of the final expectations, which we think (based on the great experiences with the staff) would be well received and applied with no issues."

"The project went welll! The workers were very professional and polite."

"This company is a disgrace and should be avoided at all costs. We replaced every window and door at the cost of 55k only to have a complete disaster from beginning to end. 14 service calls and 18 months later they just completed the work in mid December 2022. Last night I discovered yet another problem, a dent in a door panel they changed out in December. They’re a bunch of amateurs that were not prepared any of the 14 times they were at our home. I basically had to project manage their team for them to make sure they had everything covered. We should have gone to Pella instead. Incidentally, Pella were very interested in our horrible experience with Richmond Window Corporation when I spoke with them recently. Apparently it’s not the first time they’ve heard complaints like this."

"project not done yet"

"Nathan, John, and austin came and installed our front entry door, they were very professional, quick and witty. They did a great job!"

"Outstanding customer service."

"We had cracks in the dyed mortar of the bricks above our garage. Grady took the time to match the color, even with the color having aged 10 years, and you would not even be able to tell that there was new mortar. If your project is anything like ours, you will not be disappointed."