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"Terrible! The dishonest mechanic took our money and despite four trips to our house was unable to fix the dishwasher (it is still broken and we are $135 poorer) and did not even call back regarding the parts that he claimed were broken. His diagnosis kept changing and he just wanted the money but did not want to actually fix the problem. I have lived in this house for 18 years and this is the WORST contractor we have ever hired. DO NOT USE. TERRIBLE. They appear quickly so you think they are on the ball, but the work is shoddy and good luck getting an honest answer. Impossible to communicate with this company. It's just one guy with a front website and no other employees seem to work there. No address listed on their website, either. I will be following up with Better Business Bureau and Small Claims now. DO NOT USE this company."

"The company SIS VA was authorized by LG to check the issue with my dryer not working. The technician came in a nondescript old sedan, did not have a name tag or identified himself. He opened the dryer, said the motor has to be replaced, talked to LG, gave me a case # and told his job is done. I should contact LG for further service. I called LG and was told that the technician informed LG that he fixed the dryer and the case was closed!!! DO NOT use this company, they are rude on the phone, in person and lying about the work they supposedly did."

"Mega Plumbing Chantilly, Va. (Brian & Pedro) did a great job installing my new dishwasher. They quickly and carefully removed the old dishwasher and quickly and carefully installed and tested the new dishwasher. They made sure everything was done properly and the unit was level and operating correctly. They instructed us on the operation of the new dishwasher. They were very professional, protected the work area and kept it clean. They hauled away the packing material and the old dishwasher. I would recommend them."

"If it was an option I would give no stars. First, they give me 10-2pm appointment then they don't show up at the appointment time. They try to be slick and not coordinate the appointment time with my home warranty company and was just verbal with me over the phone. I found out when I called my home warranty company about them not showing up and I was informed that Mid Atlantic company operates till 5pm and to give them time till 5pm. Then I call Mid Atlantic, they ask if they can come tomorrow and I said no since my dad had been waiting since 10 am. Two Mid Atlantic Techs come close to 5pm who do not know what they are doing and keep going back and forth, so I explain to them how my Furnace is tripping the power. I have to tell him step by step what is happening since they lack ability to diagnose properly, and advise them them accordingly. Tech tells me they will talk to manager if the compressor needs to be replaced but recommends outside and inside unit to be replaced and that the manager will call me back. I get a call with the manager stating he will try to have system replaced, and I told him of course it is over 17 years old. I kept reaching out to manager and he keeps saying he will call back and that he is trying to get unit replaced, but he does not call back. Eventually he stopped picking my call. I call my home warranty company and they tell me that Mid Atlantic stated that customer was rude, demanding whole unit to be replaced whereas Mid Atlantic stated that compressor needs to be replaced. I told the home warranty company that all I need is my heat working, it is freezing outside, and whatever needs to be done, I need that taken care of simple as that, and informed him of the whole scenario. I took time to write this review so no one else goes though this nightmare experience especially in this chilly weather."