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COOL SPRINGS LOCK & KEY

Locksmiths, Windows - Safety & Security Film

About us

Locally owned and operated, we provide traditional lock and key services and repair to those who need it now. Fast. Reliable. Your local locksmith is Cool Springs Lock & Key.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

automotive,commercial,residential,master keys,keys,removal of broken keys,emergency vehicle lockout service,program fob keys,repair of ignitions,keyless entry programming,replacement car keys,emergency residential lockout,security consults,deadbolts,doorknobs,safe service,break in repairs,duplicate keys

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.974 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 51-74 of 74 reviews

Christine D.
07/2018
1.0
locksmith
  + -1 more
Never responded to my message
Description of Work: Needed a lock repaired

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Mike H.
01/2017
3.0
locksmith
  + -1 more
OK nanananana
Description of Work: repair nanana

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from COOL SPRINGS LOCK & KEY
[Member Name Removed]. We appreciate your business. Thank you for your honest response, we will try to exceed your expectations next time you use us. We hope you have a great day

Gillian W.
11/2016
5.0
locksmith
  + -1 more
Speedy and efficient.
Description of Work: Changed locks on back and front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from COOL SPRINGS LOCK & KEY
So glad your experience was Great. Thanks for the review which helps our business and consumers alike. Have a great day.

Jack W.
09/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from COOL SPRINGS LOCK & KEY
Thanks for your support of local small business. Glad you were pleased

Lise M.
04/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from COOL SPRINGS LOCK & KEY
hi unknown. :-) thanks for the a!!

LeRoy B.
08/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from COOL SPRINGS LOCK & KEY
[Member Name Removed], Thank you for your business last year and the great review.

LaRita J.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Repair door lock that was broken and we couldn't close it properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$80

Response from COOL SPRINGS LOCK & KEY
[Member Name Removed], Thanks for you review & your diligence to find a local qualified locksmith. Glad we could fix the door for you. Bobby Ginn

Gordon L.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from COOL SPRINGS LOCK & KEY
Thank you for the review. I am glad you chose to use Cool Springs Lock. Bobby Ginn

Jacqueline N.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Replaced locks - went well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from COOL SPRINGS LOCK & KEY
Thank you for the review. I am glad you called us for your Locksmith Needs. Bobby Ginn

WAYNE D.
05/2015
1.0
locksmith
  + -1 more
unknown
Description of Work: Did not respond to our email

Rating CategoryRating out of 5
responsiveness
1.0


Response from COOL SPRINGS LOCK & KEY
We do not show your email coming thru. Sorry for your disappointment.

Victor D.
04/2015
5.0
locksmith
  + -1 more
Great.
Description of Work: He was very helpful over the phone. Told me how to fix the problem myself rather than spend money for an easy fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from COOL SPRINGS LOCK & KEY
Thanks for sharing your experience. Your review helps us assist others and grow a local business. Bobby Ginn

Randal S.
04/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from COOL SPRINGS LOCK & KEY
[Member Name Removed], Thanks for your quick and positive review. Bobby Ginn

William G.
01/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Had broken key off in lock...tech came by, removed broken key, provided replacement keys.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from COOL SPRINGS LOCK & KEY
[Member Name Removed], Thanks for the positive review. Glad we could help. Bobby Ginn

Robert F.
01/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Rekeyed several locks and installed a deadbolt. Very quick. Very courteous. Good results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from COOL SPRINGS LOCK & KEY
[Member Name Removed], The positive comments are appreciated. Thanks for taking the time to help our business. Bobby Ginn

Rebecca C.
12/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: The repairman who came out was very good, quick, and gave us the options to save money before he started.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Patricia T.
12/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: The service tech re keyed 6 locks and installed a deadbolt. He was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

susan S.
06/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Rekeying locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

clark L.
05/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Bought keyless remote and spare key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jeff W.
03/2013
5.0
locksmith
  + -1 more
It went well.
Description of Work: Good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Lou S.
03/2013
5.0
locksmith
  + -1 more
Extremely responsive -
Description of Work: Replace complete lock and deadbolts on two doors to match existing. Repair third lock. Realign all there doors and locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Elwyn R.
02/2013
5.0
locksmith
  + -1 more
Very well
Description of Work: Vendor arrived on time, did precisely what we requested, was very professional in appearance, and the work performed.The price seemed reasonable although we had not used a locksmith in so long we had no reference point about that. We would use this company again if the need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kittie S.
03/2012
5.0
locksmith
  + -1 more
unknown
Description of Work: was on time and did a great job! we were locked out of our house on a Friday night and was there in 35 minutes!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana T.
01/2011
5.0
locksmith
  + -1 more
Excellent.
Description of Work: Changed locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DAN M.
07/2006
5.0
locksmith
  + -1 more
Affordable Locksmith did what they were suppose to do. We didnt have any problems, so Id say I would use them again. The cost was close to the estimate too.
Description of Work: Affordable Locksmith replaced all the locks in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$374

Response from COOL SPRINGS LOCK & KEY
THANK YOU FOR YOUR BUSINESS - THANKS FOR YOUR KIND WORDS. BOBBY GINN
    • 1
    • 2
    • 3(current)


Contact information

460 Franklin Rd, Franklin, TN 37069

http://www.coolspringslock.com

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Windows - Safety & Security Film

FAQ

COOL SPRINGS LOCK & KEY is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

COOL SPRINGS LOCK & KEY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, COOL SPRINGS LOCK & KEY does not offer free project estimates.
No, COOL SPRINGS LOCK & KEY does not offer eco-friendly accreditations.
No, COOL SPRINGS LOCK & KEY does not offer a senior discount.
Yes, COOL SPRINGS LOCK & KEY offers emergency services.
No, COOL SPRINGS LOCK & KEY does not offer warranties.
COOL SPRINGS LOCK & KEY offers the following services: automotive,commercial,residential,master keys,keys,removal of broken keys,emergency vehicle lockout service,program fob keys,repair of ignitions,keyless entry programming,replacement car keys,emergency residential lockout,security consults,deadbolts,doorknobs,safe service,break in repairs,duplicate keys

Contact information

460 Franklin Rd, Franklin, TN 37069

http://www.coolspringslock.com

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM